People Operations Coordinator

2 weeks ago

Cambridge, United Kingdom Roku Full time

**Teamwork makes the stream work.**:
**Roku is changing how the world watches TV**:
Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

**About the role**:
**About the Team**:
The People & Program Operations team is comprised of trusted consultants to our People Partners and the business leaders at Roku. We are responsible for all aspects of the employee's journey while working at Roku, from onboarding through payroll to implementing, administering, and evolving compensation and benefits programs across Roku globally.

**What you will be doing**:

- Serve as a primary point of contact for employees regarding People system-related inquiries, issues, and requests
- Proficient in navigating and utilizing Workday HRIS system for employee data management, reporting, and troubleshooting purposes.
- Conduct testing, documentation, and validation of People system functionalities and configurations to ensure optimal performance, data accuracy, and compliance with organizational requirements
- Develop and maintain user guides, training materials, and knowledge resources to facilitate self-service and enhance user experience
- Provide training and support to People staff and end-users on HRIS functionalities, new processes and enhancements, and self-service tools.
- Input and update employee data, covering aspects like New Hire/Onboarding, personal updates, terminations/transfers, job changes, promotions/demotions, and maintenance of organizational structure.
- Manage the day-to-day administration tasks and fulfill basic report requests.
- Provide employee and partner triage and escalation support for Workday and other relevant people systems.
- Address, research, and resolve employee and partner questions related to system data, such as benefits, payroll, and personal information, serving as a resource for inquiries and clarifications
- Ensure data accuracy and integrity, including proper approvals, assist with HRIS data cleanup efforts, and conduct regular system audits
- Maintain confidentiality and discretion in handling sensitive employee information and HR matters.
- Support special projects and initiatives as assigned by the People Operations leadership team, demonstrating flexibility and willingness to take on new challenges.

**We're excited if you have**:

- 2-3 years of People Operations or People Generalist experience
- Proficiency in MS Office Suite, including Word, Excel, and PowerPoint
- Must have experience utilizing an HRIS system, Workday preferred
- Strong interpersonal skills with the ability to maintain confidentiality
- Strong organizational skills, follow-through, and attention to detail
- Able to interact and communicate effectively with employees, vendors, contractors in a professional manner
- Ability to work in a fast-paced environment

**#LI-SS1**:
**Benefits**:
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

**The Roku Culture**:
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as

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