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Administrator

7 months ago

Plymouth, United Kingdom NHS Professionals Full time

**Job summary**

NHS Professionals are looking for bank admin workers to work at University Hospital Plymouth.

**Main duties of the job**

Key responsibilities and duties for the roles may include (although not exhaustive):

- To deal with all queries in an efficient and courteous manner using judgement and prioritisation skills.
- Dealing with patients and internal customers/ hospital staff face to face, on the telephone and via post.
- Working with patient files and medical records this may include lifting/ movement of documents as well as filing and preparing documents for clinics.
- Working to deadlines in a fast paced, demanding environment whilst maintaining accuracy and attention to detail.
- Use of Microsoft office programmes including Outlook, Word, Excel as well as internal NHS systems.
- Ability to work both as part of a team and also independently.
- Respecting the confidentiality of all matters relating to patient, their employment and other members of staff. All members of staff are required to comply with the requirements of the Data Protection Act 1998.
- Attend statutory, essential and mandatory training as required.

Key working relationships within the role:
Internal: Working across the organisation as a whole including nursing, medical, administrative/ clerical staff and other flexible workers.

External: Working with NHS Trusts, patients, GPs and external healthcare organisations.

**Person Specification**

**Experience**

**Essential**
- 6 months experience within the last two years in a similar admin based role.

**Desirable**
- NHS Experience

**Qualifications**

**Desirable**
- GCSE grade A to C in English and Maths - Qualified to NVQ level 2 in Business Administration

**Job Types**: Full-time, Part-time, Temporary contract, Temp to perm
Contract length: 3 - 12 months
Part-time hours: 24 - 37.5 per week

**Salary**: £11.45-£20.95 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: In person