Administrative Specialist/business Support 3

7 months ago

WaltononThames, United Kingdom Pfizer Full time

Why Patients Need You

A career with us is about discovering breakthroughs that change patients’ lives. A high performing administrative team is essential to bringing those therapies to people all over the world and making a positive difference. We need dedicated colleagues like you who are efficient, find solutions and collaborate with others to achieve our purpose.

What You Will Achieve

How You Will Achieve It
- Major responsibilities are directed by the needs of the line/business. Duties include but are not limited to:

- Uses own judgment to make decisions, within scope of responsibilities. Handles complex and non-routine issues on a periodic basis. Receives mínimal direction in completing daily work activities.
- Takes initiative to complete work.
- Makes final travel arrangements for supervisor/team members with little direction.
- Handles organization of supervisor’s calendar, optimizing their time effectively (prioritizes meetings, serves as a gatekeeper, alerts supervisor to changes, considers time zone differences when scheduling)
- Judges the urgency of requests and takes appropriate action to gather information and materials to help supervisor/team members handle situations (retrieve documents for support of situation resolution)
- Uses understanding of department workflow, established guidelines and priorities when scheduling department resources (support staff vacation schedules, clerical tasks across group members)
- Uses broad understanding of Pfizer business organization, products, services to appropriately assist in handling supervisor’s more complex requests and complete their own work: o Schedules meetings outside department, inviting appropriate individuals on behalf of supervisor.
- Uses general understanding of department, products, services and customers to support supervisor:

- Responds to customer requests within appropriate timelines/guidelines o Identifies errors and/or omissions in documents/mailings.
- Identifies and utilizes key contacts internally and externally who are contributors to accomplishing work required.
- Is knowledgeable resource for others within department.
- Handles a variety of issues and problems with limited supervision, finds innovative ways to overcome obstacles and improve operations that impact completion of work.
- Determines how to change approach or method to completing own work when desired results aren’t being JOB DESCRIPTION Pfizer Confidential Page 2 of 2 met (alerts supervisor when a process isn’t working and recommends a solution)
- Handles a variety of issues and problems with limited supervision and finds innovative ways to overcome obstacles and improve operations that impact completion of own work.
- Coordinates resources internal and externally to assist in resolution of work.
- Anticipates next steps required to complete a task and takes appropriate action to alert supervisor (reorganizing schedules to accommodate an important meeting in supervisor’s schedule)
- Represents supervisor in day-to-day situations within specified parameters to handle routine issues and respond appropriately
- Answers questions regarding department/division operations or supervisor’s work on their behalf (provides information regarding agenda content for meetings)
- Participates on Pfizer task committees with guidance from supervisor.
- Independently develops or enhances documents with little direction from supervisor (drafts communications and/or presentations)
- Contributes to administrative department management through effective completion of own work (tracks department expenses/invoices, staffing, equipment, creates and maintains spreadsheets)

**Qualifications**:
Must-Have
- High School Diploma or GED
- Previous experience that demonstrates ability to proactively carry out administrative functions proficiently, and to complete quality work in a timely manner.
- Excellent attention to detail, time management, organization, and prioritization skills.
- Demonstrated experience coordinating domestic and international travel.
- Demonstrated verbal and written communication skills.
- Strong working knowledge of Microsoft Word, Excel, PowerPoint and Outlook

Nice-to-Have
- Bachelor's Degree
- Ability to take direction and work with mínimal oversight.

Work Location Assignment: Flexible

Purpose

Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.

Digital Transformation Strategy

One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.

Flexibility

We aim to create a trusting, flexible workplace cul

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