Band 2 Teledermatology Support Administrator

5 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
This is an exciting opportunity to be involved in UHB's exciting Teledermatology service. The post holder will be at the forefront of the service, preparing for clinics, meeting patients, typing up medical histories and assisting qualified photographers in taking high quality images of skin lesions.

We are looking for an organised, motivated individual who is skilled in administration and personable. This important role will provide a comprehensive and effective service to support the smooth and efficient running of the Community Based Teledermatology Photography service.

The successful applicant will be working in a supervised and supportive environment, and be required to communicate effectively and courteously with a range of internal/external personnel, patients and carers. They will need to provide a high level of customer service delivery when coming into contact with patients.

The post holder will work as part of the Clinical Photography team alongside other staff within the department, undertaking admin processes accurately and efficiently to assist in providing a service to multidisciplinary teams across the Trust.

**Main duties, tasks & skills required**:
They will need to:

- Manage their own workload on a daily basis to meet the demands of the service.
- Work closely with Teledermatology photographers to run efficient appointments.
- Provide support to temporary bank staff within the Teledermatology Service
- Complete necessary clinic preparation and ensure all paperwork is completed accurately and saved securely.
- Maintain appropriate levels of stock to meet the photographic requirements of each individual site.
- Accurately take notes, following processes and protocols to ensure all patient information and clinic information is accurate, complete and thorough.
- Be able to work in a fast paced clinical environment and able to deal with last minute changes or issues in a calm and professional manner.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4

**Experience**:
**Essential**:

- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in a busy office / customer care environment

**Desirable**:

- Experience of working in Healthcare
- Experience of Trust systems

**Additional Criteria**:
**Essential**:

- Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Standard keyboard / IT skills
- Good organisation skills and ability to multitask
- Good time management skills
- Ability to deal professionally with enquiries from staff, service users and stakeholders
- Ability to problem solve
- Ability to pay attention to detail where there are predictable interruptions to the work pattern
- Ability to deal with stressful situations and sensitive issues
- Travel between sites with-in UHB.
- Able to communicate easily and effectively with staff of all levels and of all specialties.
- Work effectively and flexibly as part of a team to meet the needs of the services
- Must be able to demonstrate an understanding of equality and diversity
- Networking skills and ability to build working relationships within and out with the Trust.
- Good negotiating skills.
- Strong analytical, problem solving and numeracy skills

**Desirable**:

- Prepared to be flexible with hours worked.

**Disclosure and Barring Service Check**:

  • band 3 Administrator

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking for an organised, motivated, personable individual to join our team working in the successful UHB Dermatology Primary Care Diagnostic Hub. The post-holder will be at the forefront of the service, meeting patients and ensuring they receive fast skin cancer diagnosis and efficient treatment. The role covers work across a number...

  • Band 2 Receptionist

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Receptionist/administrator 37.5 hours (permanent) Diabetes and Endocrine out-patients An opportunity has arisen for a Receptionist /administrator to join our existing administration team based at the Diabetes and Endocrine centre at Birmingham Heartlands Hospital. The role requires an individual who can effectively communicate and...

  • Band 2 Receptionist/administrator

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Receptionist/administrator 37.5 hours (permanent) Diabetes and Endocrine out-patients An opportunity has arisen for a Receptionist /administrator to join our existing administration team based at the Diabetes and Endocrine centre at Birmingham Heartlands Hospital. The role requires an individual who can effectively communicate and...

  • Band 2 Receptionist/admin Assistant

    5 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    LEARNING DISABILITIES SERVICE - CENTRAL HUB, RIVERSIDE LODGE Permanent Receptionist/ Administrative Assistant Band 2 - 37.5 hours per week We have an exciting opportunity for a Permanent Post Band 2 in the Learning Disabilities Service. The Learning Disabilities Service provides a range of services for people in the West Midlands to assist them in...

  • Band 2 Administrator

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are offering band 2 Admin Assistant to join our ophthalmology team at the Queen Elizabeth Hospital. Ophthalmology is a busy department. We have over 20 consultants, working alongside their clinical and administrative teams to deliver care to patients both locally and nationwide. We are looking for an enthusiastic and hardworking...

  • Administrative Support Officer

    3 weeks ago

    Birmingham, Birmingham, United Kingdom PeoplePlus Full time

    Job Title: Administrative Support OfficerWe are seeking an experienced Administrative Support Officer to join our team at PeoplePlus. As an Administrative Support Officer, you will provide comprehensive administrative support across high-profile contracts, ensuring that administration systems and processes operate in a timely and effective manner, adhering...

  • Band 3 Early Intervention Team Administrator

    5 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    **Hours**: 37.5 per week, 5 days out of 7 inc. Bank Holidays working 08:00-16:00 or 14:00-22:00. 2 posts available - 1 x permanent and 1 x 12 month fixed term contract. As part of the Early Intervention Community Team the Band 3 Administrator will work alongside the existing Administrator, Senior Administrator, Clinical Team Leads and Locality Ops Manager...

  • Administrative Support Officer

    3 weeks ago

    Birmingham, Birmingham, United Kingdom PeoplePlus Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Officer to join our team at PeoplePlus. As an Administrative Support Officer, you will provide comprehensive administrative support across high-profile contracts, ensuring that administration systems and processes operate in a timely and effective manner.Key...

  • Administrative Support Officer

    1 month ago

    Birmingham, Birmingham, United Kingdom PeoplePlus Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at PeoplePlus. As an Administrative Assistant, you will provide comprehensive administrative support across high-profile contracts, ensuring that administration systems and processes operate in a timely and effective manner.Key...

  • Administrative Support Officer

    1 month ago

    Birmingham, Birmingham, United Kingdom PeoplePlus Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at PeoplePlus. As an Administrative Assistant, you will provide comprehensive administrative support across high-profile contracts, ensuring that administration systems and processes operate in a timely and effective manner.Key...

  • Band 2 Administration Assistant

    5 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    A full time 12 month fixed term contract has arisen for an enthusiastic individual to fulfil the post of Administration Assistant/Receptionist at Allens Croft Children’s Centre working in the Community Paediatric and Child Development service. The post is primarily to support the Medical Secretaries in order to provide an efficient administration and...

  • Band 3 Administrator/co-ordinator

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking for an excellent Band 3 administrator to join our Education Team UHB's School of Nursing, Allied Health Professionals and Midwifery have a vacancy for a part time (16 hours/week) Administrator within their Professional Development and Education Team. Are you quick to learn, proactive and able to provide excellent project and...

  • Band 2 Receptionist

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Administration & Clerical - Clinic Receptionist/Prep Clerk Multiple Positions available: 37.5 hour Permanent post at Heartlands Hospital 22.5 hour Permanent post at Heartlands Hospital 22,383 pro-rata An opportunity has arisen for Band 2 Receptionists/Admin clerks to join the busy teams in Outpatients. The posts are to cover...

  • Band 2 Administrator Coordinator

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen for two enthusiastic and well organised individuals to join our busy Administration team within Respiratory Medicine at Heartlands. You will need to be able to demonstrate excellent communication skills, be able to problem solve, prioritise workloads, be patient focused and have a positive attitude. In...

  • Band 2 receptionist

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Clinic Receptionist/Prep Clerk Multiple Positions available: 37.5 hour Permanent post at Heartlands Hospital 22.5 hour Permanent post at Heartlands Hospital 22,383 pro-rata An opportunity has arisen for Band 2 Receptionists/Admin clerks to join the busy teams in Outpatients. The posts are to cover reception, prepare notes and book...

  • Band 2 Receptionist

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Administration & Clerical - Clinic Receptionist/Prep Clerk Multiple Positions available at Heartlands Hospital and Solihull Hospital 22,383 pro-rata An opportunity has arisen for Band 2 Receptionists/Admin clerks to join the busy teams in Outpatients. The posts are to cover reception, prepare notes and book appointments for...

  • Band 3 Team Administrator

    5 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Community Diabetes & CKD Teams for a full time Band 3 Team Administrator to join our busy administrative office. The team is part of Adult Community Services Division Specialist Services. The main duties include dealing with patient telephone enquires, booking appointments for community clinics and...

  • Band 3 Team Administrator

    5 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    LEARNING DISABILITIES SERVICE - CENTRAL HUB, RIVERSIDE LODGE Permanent Team Administrator Band 3, part-time 16 hours per week We have an exciting opportunity for a Permanent Post Band 3 in the Learning Disabilities Service. The Learning Disabilities Service provides a range of services for people in the West Midlands to assist them in managing their...

  • Band 2 HMP Receptionist

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

    About the JobThe post of a Receptionist has become available in HMP Birmingham Healthcare, where you will be working closely with our Administrators to provide administrative support.Main ResponsibilitiesAs a Receptionist, you will be responsible for supporting the administration team in a secure prison setting. You must have a Level 1 Qualification in...

  • Administrative Support Officer

    3 weeks ago

    Birmingham, Birmingham, United Kingdom PeoplePlus Full time

    About the RoleWe are seeking an experienced Administrative Support Officer to join our team at PeoplePlus. As an Administrative Support Officer, you will provide comprehensive administrative support across high-profile contracts, ensuring that administration systems and processes operate in a timely and effective manner, adhering to all quality...