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Sales Administrator

3 months ago

Farnborough, United Kingdom Ignition technology Full time

**Are you looking to develop a career in a rapidly growing and supportive business?**

**Do you have Customer Service and Administration experience?**

Here at Ignition Technology, we excel at developing employees with raw talent, who are keen to learn and play a proactive part in the business, this is a great opportunity for a person looking to establish a career within IT and Cyber Security. As the Renewals Administrator you will sit within the Renewals Team and be responsible for providing contract renewals administration and sales support.

You will join a market-changing organization, that specialises in the discovery and distribution of innovative and disruptive IT security and networking solutions to the IT community. You will be working on the newest and most incredible technologies primarily focusing on Software, Cloud and Software-as-a-service based solutions.

**Our Benefits**:

- Team Bonus Scheme
- 24 days holiday increasing with service
- Pay Care Scheme
- Workplace Pension
- Gym and café on site
- Free parking
- Beer fridge and excellent social events
- Supportive and engaging working environment, with opportunities for promotion and career development.

**As a Renewals Administrator, you will**:

- Create and provide administration of quotations
- Manage renewals orders, checking they are complete and accurate
- Advise customers on their upcoming renewals and ensure all relevant information is provided.
- Track quotes and orders from start to finish
- Work to KPI’s and SLA’s for the turnaround of all quotations and orders
- Direct inbound sales opportunities to the relevant teams
- Ensure all customers have up to date terms and conditions
- Liaise with customers to manage delivery expectation
- Work with our finance team and suppliers to ensure deadlines are met
- Input and maintain data on Salesforce to ensure reports are accurate
- Understand and manage the distribution sales process
- Some travel maybe required to attend external events

**The ideal Renewals Administrator will**:

- Be confident, outgoing and personable with previous Customer Service and or Administration experience
- Be self-motivated, organised, structured, deadline driven with excellent time management skills.
- Have strong numerical skills and attention to detail
- Have a flexible approach and enjoy working in a team, always striving to foster a positive team environment.
- Be articulate with excellent communication and interpersonal skills.
- Be customer service driven, developing excellent relationships
- Be at least educated up to A-levels or equivalent standard
- Have a good working knowledge of Microsoft Office including Word, Excel and Outlook.
- Previous quoting experience would be ideal but not essential.
- Previous CRM experience would be ideal but not essential.

HP

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Enhanced paternity leave
- On-site parking
- Referral programme
- Sick pay
- Wellness programme

Supplemental pay types:

- Bonus scheme

Work Location: Hybrid remote in Farnborough

Reference ID: EG2221