People Support Advisor

1 week ago


Belfast, United Kingdom Stena Line Full time

**People Support Advisor (HR), Belfast**
Supporting the wider Stena Line organisation across the Irish Sea region, you will be passionate about delivering a best-in-class service to your key stakeholders and fellow colleagues. Join our People Support Team based in one of our Irish Sea ports in Birkenhead, Holyhead or Belfast. We offer excellent work-life balance, with hybrid working supported.
We pride ourselves on our desire to help employees realise their potential by identifying the right people for our thriving global business.
- **Some of your key responsibilities**:_
- Providing first line HR advice and practical support on queries via a telephony and ticketing system. Responding to general enquiries and escalating issues when required.
- Manage the new starter process; from pre-employment and offer stage through to probation completion (includes producing offer letters, employment contracts and managing the background checking process via a third-party provider).
- Support the delivery of HR objectives, taking ownership of ad hoc projects as and when directed.
- Produce employee contract change letters, liaise with managers as appropriate and undertake any follow up activities including updating the HR systems.
- Support our employee relations and absence management processes by monitoring and updating information and coordinating some meetings and issuing associated correspondence; this will include contacting colleagues and line managers when required.
- Manage the leaver process including responding to resignation letters, liaising with payroll and benefits administration.
- Maintain the HR system with starters, leavers, changes, background checks and holiday entitlements.
- Working collaboratively with key stakeholders to facilitate the recruitment process by providing advice and support.

**What you will experience**
Stena Line exists to be a trusted link between people, places and societies. We play a vital role in keeping everything connected. We make sure people and goods arrive where they need to be, enabling business to thrive and societies to grow. We connect family and friends, and make it possible to explore new destinations or revisit favourite places.
**Who you are**
At Stena Line your personality matters as much as how good you are at what you do. It is important that you are a flexible person who is willing to take on many different tasks and enjoy working with administration. You are keen on getting things done but at the same time detail oriented and structured. You are open to new conditions and challenges. You are also trustworthy and deliver on what you have promised. Your positive attitude and approachability will be a great success as well as your ability to connect with people.
The team ethos is very much focused on ownership and challenging the status-quo. We encourage innovative thinking and collaboration so when you have an idea or want to share best practice amongst your team, own it, and be confident in your ability to deliver.
- **Skills and qualifications**:_
- A confident communicator across all formats in both a personable and professional manner
- Good knowledge of HR and Recruitment Administration processes
- High attention to detail and accuracy through self-review and peer checking
- Ability to prioritise and escalate where necessary
- Employee experience focused approach
- Excellent computer skills with accurate keyboard skills
- Well organised with excellent time management skills and the ability to effectively prioritise your workload
- Competent with Microsoft Office packages (Word, Excel, PowerPoint, Teams, SharePoint, and ideally Power Automate & PowerBI)
- CIPD Level 3 qualification preferable but not essential (opportunity to study within the role)

**What’s On Offer?**
- Competitive basic salary £24k - £28k dependent on experience
- Flexible Working 37 hours per week FTE (we’re a 24/7 business so all hours would be considered)
- Fantastic work-life balance, hybrid working (3 day per week in the office)
- Concessionary travel on any route on the Irish Sea/North Sea
- Company pension & life assurance scheme
- A generous holiday allowance of 25 days plus bank holidays
- StenAwards Employee discount platform
- Recognition scheme
- Employee Assistance Programme
- Great working environment Sea and Shore
- Continuous training, coaching and development within a helpful and encouraging environment with progression opportunities

**Interested?**

**About Stena Line**
As a leader in sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on transportation of both passengers and freight. We have over 5,100 employees in our Stena Line family across Scandinavia, around the UK and the Baltics, making a contribution to our company.
We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity and inclusion - and wel



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