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Support Medical Secretary

7 months ago

Birmingham, United Kingdom The Royal Orthopaedic Hospital NHS Foundation Trust Full time

To provide full and comprehensive support to the Small Joints Medical Secretaries and Clinicians. To ensure all routine clinical information and correspondence is up to date and available when required. MAIN DUTIES AND RESPONSIBILITIES Provide a comprehensive assistant secretarial service to clinicians and clinical teams in conjunction with the Senior Team Secretaries. To be responsible for the addition of patients to the large joints elective and planned waiting lists, coding procedures as necessary.

Liaise with medical secretaries to prepare theatre lists, organising additional theatre sessions as required. Process admissions on the PAS system, taking the lead on ensuring confirmations are collated and cancellations are processed appropriately. Receive phone calls from patients, relatives and GPs. Ensure they are dealt with in a timely manner or passed to the appropriate Secretary as required, maintaining the highest possible customer care at all times Ensure regular data cleansing is carried out on PAS and Theatre man.

To deputise for the Personal Medical Secretaries on an ad hoc basis, for annual and sick leave. Communicate with other sections within patient access and other departments as required. Transcribe or paste correspondence / reports into PAS/CRIS system as requested by the Personal Medical Secretaries. Liaise with hospitals and GP surgeries for information.