Office Administrator

6 months ago


Accrington, United Kingdom What More UK (Wham Products) Full time

Working in a busy Logistics department, booking-in customer deliveries and ensuring all paperwork is completed to the required standard for each dispatch. Deal with customers, drivers and transport companies in an efficient and friendly manner.

**Main List of Activities**
- Work closely with the Logistic team to ensure that deliveries are planned in a cost efficient way whilst still maintaining optimum service levels.
- Communicate and provide information by relevant methods internally and externally to assist and enable organizational operations and effective service to connecting groups. Excellent knowledge of Excel and general IT knowledge is essential
- Quick and decisive decision making to deal with customer complaints and problems.
- Communicate and liaise verbally and in writing, interpret and respond clearly and effectively to spoke requests over the phone or in person and to verbal and written instructions.
- Establish and maintain effective working relationships with co-workers, supervisors, managers and customers and provide administrative support to the Logistics team.

**SKILLS**
- Logistics & Supply Chain experience/training
- Experience with dealing with Transport companies and retail customers
- Good geographical knowledge of the UK
- Load planning experience is desirable
- Knowledge of SAGE 200/Delta is desirable
- A good knowledge of UK & export documentation
- Experience of dealing with freight forwarders
- Excellent attention to detail
- Willingness to work flexibly

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Employee discount
- On-site parking

**Experience**:

- Administrative: 2 years (preferred)

Work Location: In person

Reference ID: LA002


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