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Ecommerce Admin Assistant
2 months ago
**In this role, you will be part of the fast
- growing Ecommerce Team at RMS. Your position will be wide ranging but will involve customer service, organising the business, learning to sell on amazon, learning our business systems and additionally helping the purchasing team with any administrative tasks.**
**What you’ll be doing:
- **
- Managing day to day updates on our trading platforms including price changes, new listings, banners, imagery etc.
- Managing customer service queries on a day-to-day basis - website, ebay, amazon.
- Work with Quality Control department to ensure Audits/Inspections are carried out and products are fit for use with all the relevant safety information.
- Use Amazon based selling tools to create, manage and optimise listings for new and existing products.
- Build knowledge of our products and sector whilst also tracking the latest trends in the toy market.
- Working closely with the Head of Ecommerce
**Must Haves:
- **
- A positive, “can do” approach.
- Being organised and demonstrating administrative skills.
- Be willing to learn new skills and embrace any task.
- Willingness to embrace the ecommerce sector and amazon seller central.
- Manage customer service queries.
- Using your own initiative and having a pro-active ‘self-starter’ approach in liaising with the design team to create specific artwork and packaging concept.
- Develop and maintain excellent working relationships with all departments and internal and external colleagues to maintain effective communication amongst cross functional departments.
- Adapting to change, working as part of a team to a fast pace and working under pressure.
- Helping other parts of the team where required
- A high degree of self-motivation and drive.
- Good PowerPoint and Excel skills
Salary £21,000 - £24,000
Employment hours 8:30am - 5pm - 5 days a week
**Benefits:
- Company pension
- Cycle to work scheme.
- On-site parking
