Discharge Co-ordinator

6 months ago


Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 3

**Main area**
- Acute Medicine

**Grade**
- Band 3

**Contract**
- Permanent: Full-time 37.5hrs

**Hours**
- Full time - 37.5 hours per week (37.5 hours per week)

**Job ref**
- 164-5577705

**Site**
- Queens Medical Center

**Town**
- Nottingham

**Salary**
- £22,816 - £24,336 pro rata

**Salary period**
- Yearly

**Closing**
- Today at 23:59

Job overview

An exciting opportunity has arisen for a full-time post as a Discharge Coordinator on ward C53.

Ward C53 is a 28 bedded unit that facilitates the care for a diverse range of patients and due to the nature of these they will often have complex social situations to support and resolve.

You will work closely with the multi-disciplinary team to ensure safe and timely discharges from the ward.

This job will predominately be Monday to Friday 08:00am - 16:00pm with the potential requirement for occasional weekend working.

**Please note, this post is aligned to Trust specific pay scales and terms and conditions of service and is not linked to the 2016 doctors in training terms and conditions of service and pay scales.**

Main duties of the job

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

The aim of the role is to ensure that all patients are tracked through their ward stay, to ensure timely discharge including highlighting any escalations where necessary.

The post holder will have awareness of and escalate delays along a patient’s journey, working with the ward team, Integrated Discharge Team and Bronze on Call as required to minimise these. The post holder will support the Nurse in Charge and bay nurses to complete any non-clinical tasks which may expedite the patient journey, thereby releasing nursing staff to better support the ward and care for their patients.

Delays to work through will include waits for diagnostic scan, wait for clinical review of reported scan, wait for completion of TTO, and wait for discharge following TTO. Actions the post holder will implement to reduce delays will include liaising directly with the clinical staff on the ward, liaising with diagnostic specialties, booking transport, and speaking with patients and relatives.

The post holder will work proactively, pre-empting delays where possible, and helping to plan for discharge when a patient is ‘maybe-home’.

Working for our organisation

We are looking for staff who are passionate about delivering the highest standards of care and put the patient at the centre at all times.

We offer a truly unique experience working within the Medicine Division NUH. We recognise outstanding individuals and support them in their career and development in every way we can.

A key feature of our division is the positive culture we have developed which is based on valuing, trust, engagement and involvement of our staff. We consistently deliver high quality innovative services

Nottingham University Hospitals (NUH) is one of the biggest and busiest NHS Trusts in the country. We are, a large, complex, person-centred organisation with an excellent national and international reputation for the quality of patient care, research, education and innovation. For more information about the Trust, visit our website

Some of the benefits of working for our organisation include:

- Flexible working
- Opportunities for to be innovative/creative in the workplace
- Friendly and supportive work colleagues within the team
- Salary sacrifice schemes
- Cycle to work and travel

Detailed job description and main responsibilities

Please see the attached the Job Description and Person Specification for key duties and responsibilities.

The discharge coordinator will be working alongside the large multi-disciplinary team of nurses, doctors, physiotherapists, care support workers, occupational therapists and social workers. The Discharge Coordinator would be expected to liaise with the Integrated Discharge Team following the Discharge to Assess pathways as well as working with the nursing and medical staff to ensure prompt discharges from the ward via the Discharge Lounge as much as possible. They would also be expected to help the team keep the ward environment clean and tidy and be an approachable helpful member of the ward team. Other responsibilities include answering phones, liaise with patients and their relatives and chase any delays to facilitate a safe discharge.

Person specification

Training & Qualifications

Essential criteria
- Evidence of a good standard of written and spoken English e.g. previous qualifications or evidence of previous presentations.
- Use of hospital IT systems e.g. Nervecentre, Notis
- Demonstrate ability to learn new skills e.g. evidence of previous study

Experience

Essential criteria
- Able to create and maintain systems from which information can be produced
- Ability to write reports on discharge data and to communicate this information to all levels of


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