Administrative Assistant

3 weeks ago


Oxford, United Kingdom University of Oxford Full time

**Responsibilities**:

- Act as first point of contact in the administration office for students, staff and visitors. Respond to general enquiries interpreting university and external regulations as appropriate
- Provide administrative support for the OH team
- Provide administrative and clerical support to clinical activity within the OH office, in particular client appointments and the maintenance of the OH records
- Work closely with other administrators to ensure continued and consistent provision of services
- Attend meetings including training sessions, and contribute to project work when required
- Attend appropriate training on OH and HR systems and procedures
- Accurately maintain all confidential files and clinical data taking account of the GDPR, patient confidentiality, and Information Security policies
- Follow administrative procedures, write new office procedures and set up new office systems
- Compile agendas and draft minutes for team meetings

**Selection criteria**:
**Essential selection criteria**:

- Experience of managing administrative processes and reception or customer facing work
- The ability to work independently, with minimum supervision, and a willingness to resolve situations, as well as knowing when to refer issues to others
- The ability to organise own workload and to work to deadlines, evidenced by formal qualifications at (for example BTEC ND, NVQ Level 3 or equivalent) and/or significant work experience at a similar level
- Ability to organise events and make administrative arrangements
- Ability to use standard computer programs (Outlook, Word, Excel) and have experience of using a database
- Previous experience of working as part of a team in an office environment

**Desirable selection criteria**:

- Experience of working within an HE institution or within a service industry environment
- Some experience of clinical administration, including the ability to be numerate and accurate, with excellent attention to detail and a methodical approach



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