Trainee Insurance Broker

6 months ago

Worcester, United Kingdom Marsh Full time

**ENTEPRISE CENTRE OF EXCELLENCE MARSH COMMERCIAL - WORCESTER**

Marsh Commercial is one of the UK’s leading commercial insurance brokers, we are a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.

Marsh Commercial is member of the wider Marsh Group and with offices in more than 130 countries, Marsh is the world’s leading insurance broker

**The role: Trainee Insurance Broker**

We recruit for potential and not industry experience, we are seeking individuals who aspire to be leading contributors to our business and who can embrace the opportunity to complete our fully funded training programme and attain chartered insurance qualifications.

This is a superb opportunity to launch a career within a sustainable and exciting industry that provides aspirational individuals the platform for a long-term insurance career

As a Trainee Insurance Broker and once you have received initial training and support, you will be responsible for servicing a dedicated portfolio of clients, this can involve managing renewals, invoicing, producing new quotes, upselling/cross selling additional products whilst handling any additional queries that are presented.

**What can you expect**:

- Our Enterprise businesses operate from modern, fit for future offices with easy access via car or public transport routes
- You will receive in-depth and engaging training giving you greater insight and knowledge into insurance broking in addition to learning and enhancing your communication, problem solving, decision making and many other soft skills
- The opportunity to progress your insurance career, both within our Enterprise business and the wider Marsh organisation, we embrace and champion career development

**What you will be rewarded with**:

- We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 4 days per week allowing 1 das per week to be spent working on a remote basis.
- Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
- Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

**We will rely on you to**:

- Provide excellent client service on all aspects of account management to our clients, ensuring client needs are identified and met in line with agreed service standards
- Ensure timely completion of all set tasks ensuring client satisfaction at all times
- Demonstrate your adaptability skills when required in order to support colleagues in completing business critical tasks
- Develop meaningful working relationships with our insurer partners through regular contact and liaison to better serve our clients
- Through training, coaching and mentoring have a thorough understanding of all major classes of insurance that we offer our clients and keep abreast of new technical and product developments

**What you need to have**:

- Previous experience within a client/customer facing role, this can be gained from within a similar role or working in environments such as (but not limited to) retail, hospitality, food & beverage etc
- Strong literacy, numeracy, administration and communication skills that can be demonstrated via qualifications/grades gained during education
- Ability to remain calm under pressure and be able to work flexibly when required
- Excellent organisational skills with the ability to manage multiple enquiries simultaneously
- Have experience utilising the Microsoft Office suite and similar products

**What makes you stand out**:

- A desire for a long-term career within the insurance industry
- A thirst for learning and the opportunity to study for further insurance related qualifications
- Prior insurance experience, although this is not essential

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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