UK Credit Operations Director

3 weeks ago


Worcester, Worcestershire, United Kingdom The Travelers Indemnity Company Full time
Job Title: Credit Control Team Lead
Location: Redhill, Surrey
Company: The Travelers Indemnity Company
About the Job
We're seeking an experienced Credit Control Team Lead to join our dynamic team in Redhill, Surrey. As a Credit Control Team Lead, you'll play a crucial role in leading and directing the UK and Ireland Credit Control teams towards achieving their objectives. Your responsibilities will include managing cash collection from the company's brokers within credit terms, overseeing the daily management of the UK team, and ensuring the team is fully trained in agreed capabilities. You'll also have the opportunity to take ownership of key initiatives and drive forward operational enhancements. To succeed in this role, you'll need strong experience in a credit control role, excellent analytical skills, and good knowledge of Excel. If you're passionate about delivering exceptional results and are committed to continuous improvement, we'd love to hear from you

What You'll Do
- Manage cash collection from the Companies' brokers within credit terms.
- Directly manage the UK team, including recruitment, target setting and performance management needs, and the Ireland team when deputising for the Credit Control Manager.
- Take responsibility and lead the implementation of key initiatives.
- Work with the Credit Control manager to ensure the team is fully trained in agreed capabilities.
- Monitor the default debt escalation process to ensure relevant actions are taken on a timely basis.
- Assist in Month End Reporting to all relevant stakeholders.
- Ensure broker statements are sent out on a timely and accurate basis.

Requirements
- Strong experience in a credit control role, preferably in the general insurance industry.
- Good knowledge of Excel and analytical skills.
- Excellent reconciliation skills.

Benefits
- Salary: £55,000 - £75,000 per annum, depending on experience.
- Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents at your expense through payroll deduction.
- Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan.
- Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
- Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.

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