Motor Claims Handler

5 months ago

Liverpool, United Kingdom Robertson Group Full time

**Job Purpose**

Due to recent growth we have a number of claims handling opportunities within our claims handling teams. We have opportunities across a range of roles including third party damage, third party bodily, credit hire and third party intervention with excellent opportunities for growth and progression.

You will be responsible for your own caseload, ensuring claims are settled fairly but economically and avoiding unnecessary litigation and complaints, all whilst providing an excellent customer service.

**Key Duties and Responsibilities**
- To negotiate settlement of customer/third party claims including total loss, third party property damage and credit hire
- To ensure recovery of claims outlay, where necessary
- Make correct policy decisions in regard to indemnity and coverage referring where necessary
- To review liability to ensure correct decision made and where necessary negotiate liability settlement
- Ensure reserves are accurately based on current information for all elements of the claim within authority levels
- Appoint appropriate partner companies and monitor/manage their performance
- Clear communication with customers, third parties and their representatives
- Deal with telephone calls including completing any actions necessary as a result
- Maintain own allocation of files within SLA
- Contribute to team/department performance by assisting colleagues to ensure team targets are met
- To process and/or authorise payments within authority levels
- To resolve all complaints and issues avoiding expressions of dissatisfaction escalating into complaints
- To maintain data accuracy and files to agreed standards
- To question and challenge peers/managers where processes and procedures do not meet expectations and any activity that does not place customers interests at the heart of how we do business
- To build great relationships with cross functional teams to ensure overall success
- To drive your own development by actively seeking development opportunities
- To ensure customers and the business are kept safe through compliance to all procedural and regulatory legislation as required by FCA
- To take responsibility for your own actions ensuring you keep up to date with all communications, processes and procedures
- To adhere to company policies and procedures

**Experience and Knowledge**
- Previous experience of first/third party insurance claims handling or FNOL
- CII qualified/part qualified preferred but not essential
- Good technical knowledge
- Confident telephone manner
- Previous Customer Service skills/experience
- Strong written, oral and interpersonal skills
- An ability to work using own initiative within boundaries
- An ability to work effectively with people across a wide range of levels and responsibilities
- Good IT/Keyboard skills
- Good numeric skills

**Job Types**: Full-time, Permanent

**Salary**: From £24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Health & wellbeing programme
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Motor Claims: 1 year (required)

Work Location: In person

Reference ID: RobCoLiv

  • Motor Claims Handler

    5 months ago

    Liverpool, United Kingdom MPJ Recruitment Ltd Full time

    **Motor Claims Handler** **£20,750 - £28,000 DOE** **Monday-Friday 9am - 5pm** **Liverpool/Leeds - Hybrid 1 day in the office** MPJ Recruitment are proud to be working with a multi-award winning, global business who are specialists within the Insurance industry. You will be joining a business where you will be valued and supported as people are at the...

  • Motor Claims Handler

    5 months ago

    Liverpool, United Kingdom MPJ Recruitment Ltd Full time

    **Motor Claims Handler** **£20,750 - £28,000 DOE** **Monday-Friday 9am - 5pm** **Liverpool/Leeds - Hybrid 1 day in the office** MPJ Recruitment are proud to be working with a multi-award winning, global business who are specialists within the Insurance industry. You will be joining a business where you will be valued and supported as people are at the...

  • Insurance Motor Claims Handler

    5 months ago

    Liverpool, United Kingdom Gold Group Full time

    **Job Title**:Insurance Motor Claims Handler **Location**:Liverpool **Salary**:£25,000 - £28,000 **Key Skills**:Claims handling, Motor Claims, Data Management, Fleet Policies, Insurance Understanding We are seeking a diligent and experienced motor claims handler to join our client's team. As a crucial member of our organisation, you will be responsible...

  • Motor Claims Handler

    5 months ago

    Liverpool, United Kingdom Davies Group Full time

    The claims handler will be responsible for managing a caseload of motor claim. The handler will manage the claim from inception to settlement pre litigation. **Key Accountabilities** - To pro-actively manage a caseload of motor claims - Maintain accurate data on relevant case management system - Comply with set client SLA’s - Ensure quality service...

  • Motor Claims Handler

    5 months ago

    Liverpool, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Motor Claims Handler to join their fast-paced claims division. We are looking for Motor Claims Handlers who will be trained and developed to effectively manage a portfolio of Insurance claims. As part of your ongoing...

  • Motor Claims Handler

    5 months ago

    Liverpool, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Motor Claims Handler to join their fast-paced claims division. We are looking for Motor Claims Handlers who will be trained and developed to effectively manage a portfolio of Insurance claims. As part of your ongoing...

  • Motor Claims Handler

    1 month ago

    Liverpool, United Kingdom CV-Library Full time

    We are delighted to be working with a dynamic and forward-thinking insurer who have exciting opportunities available for a Motor Claims Handler to join their fast-paced claims division working in one of these specialist areas; Property, Third Party Claims, Personal Injury and / or Credit Hire claims. We are looking to speak with Motor Claims Handlers who...

  • Motor Claims Handler

    2 weeks ago

    Liverpool, United Kingdom Resolve Recruitment Services Full time

    We are delighted to be working with a dynamic and forward-thinking insurer who have exciting opportunities available for a Motor Claims Handler to join their fast-paced claims division working in one of these specialist areas; Property, Third Party Claims, Personal Injury and / or Credit Hire claims.We are looking to speak with Motor Claims Handlers who are...

  • Motor Claims Handler

    5 months ago

    Liverpool, United Kingdom Enable recruitment Full time

    **Salary £25,000 - £30,000**: - **£1000 Sign on Bonus!**: - **Fully funded CII Qualifications** Enable are partnered with a world leading Loss Adjusting Firm who are looking for a Motor Claims Handler for their Liverpool or Leeds office. You will have experience in RTA, PI, or Motor Claims. On a daily basis you will manage a portfolio of complex claims...

  • Motor Claims Handler

    5 months ago

    Liverpool, United Kingdom Connect Recruit Full time

    **Motor Claims Handler** **Liverpool** **£23,000 - £27,000** An excellent opportunity is currently available with an outstanding client of ours to join their Claims department as a Motor Claims Handler on a permanent basis. **Key Duties and Responsibilities** - To negotiate settlement of customer/third party claims including total loss, third party...

  • Motor Claims Handler

    5 months ago

    Liverpool, United Kingdom Davies Group Full time

    At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: - Reward platform - discounts for over 800 retailers - 25 days holiday (rising with service plus option to...

  • Motor Claims Handler

    6 months ago

    Liverpool, United Kingdom Davies Group Full time

    At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: - Reward platform - discounts for over 800 retailers - 25 days holiday (rising with service plus option to...

  • Motor Claims Handler

    5 months ago

    Liverpool, United Kingdom Davies Group Full time

    **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: - Reward platform - discounts for over 800 retailers - 25 days holiday (rising...

  • Motor Claims Handler

    5 months ago

    Liverpool, United Kingdom PIB Insurance Brokers Full time

    Job Advert **Join our dynamic and collaborative Claims team as a Motor Claims Handler!** **The Role**: We are on the lookout for skilled and seasoned experts to join our fast-paced Motor Claims team, where you will take responsibility for handling a portfolio of Motor Claims from first notification to settlement. You will put the customer at the heart of...

  • Claims Handler

    5 months ago

    Liverpool, United Kingdom Innov8 Agency Ltd Full time

    **Title: Claims Handler - Level 1 (Motor Insurance)** **Salary: Up to £25,000 per year plus benefits** **Locations: Liverpool or Leeds (Remote)** **Rota: Monday - Friday** **Hours: 9am - 5pm | 37.5 Hours per week** **Term: Full Time / Permanent** **Office & Hybrid role** Innov8 Agency Ltd are proud to be recruiting Technical Manager for our national...

  • Senior Motor Insurance Claims Handler

    5 months ago

    Liverpool, United Kingdom Bring It In House Full time

    Senior Motor Insurance Claims Handler **Salary**: Up to £28,000 per year Locations: Liverpool (Remote) Rota: Monday - Friday Hours: Office hours 9am - 5pm | 35 Hours per week Term: Full Time / Permanent Remote / Hybrid Perks include: Reward platform - discounts with over 800 retailers, Well-being centre, Recognition programme, Fostering friendly...

  • Senior Claims Handler

    5 months ago

    Liverpool, United Kingdom Innov8 Agency Ltd Full time

    **Title: Senior Claims Handler - Level 4 (Motor Insurance)** **Salary: Up to £35,000 per year plus benefits (dependent on experience)** **Locations: Leeds & Liverpool (Remote)** **Rota: Monday - Friday** **Hours: Office hours 9am - 5pm | 35 Hours per week** **Term: Full Time / Permanent** **Remote / Hybrid** Innov8 Agency Ltd are proud to be...

  • Motor Claims Handler

    3 weeks ago

    Liverpool, United Kingdom Resolve Recruitment Services Full time €25,000

    We are delighted to be working with a dynamic and forward-thinking insurer who have exciting opportunities available for a Motor Claims Handler to join their fast-paced claims division working in one of these specialist areas; Property, Third Party Claims, Personal Injury and / or Credit Hire claims. We are looking to speak with Motor Claims Handlers who...

  • Claims Handler

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Keoghs LLP Full time

    Job Title: Claims Handler - Pre-Litigated and Litigated Motor ClaimsWe are seeking a skilled Claims Handler to join our team at Keoghs LLP. As a Claims Handler, you will be responsible for managing a caseload of pre-litigated and litigated motor claims for our esteemed corporate clients.Key Responsibilities:Efficiently manage a caseload of pre-litigated and...

  • Claims Handler

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full time

    Job Title: Claims Handler - Motor Injury SpecialistWe are seeking a skilled Claims Handler to join our team at Acorn Insurance & Financial Services LTD. As a Claims Handler, you will be responsible for managing a portfolio of motor claims, with a focus on Third Party Personal Injury Claims.Key Responsibilities:Validating claims for indemnity and...