Motor Claims Handler

5 months ago


Liverpool, United Kingdom Connect Recruit Full time

**Motor Claims Handler**

**Liverpool**

**£23,000 - £27,000**

An excellent opportunity is currently available with an outstanding client of ours to join their Claims department as a Motor Claims Handler on a permanent basis.

**Key Duties and Responsibilities**
- To negotiate settlement of customer/third party claims including total loss, third party property damage and credit hire
- To ensure recovery of claims outlay, where necessary
- Ensure reserves are accurately based on current information for all elements of the claim within authority levels
- Make correct policy decisions in regard to indemnity and coverage referring where necessary
- To review liability to ensure correct decision made and where necessary negotiate liability settlement
- Appoint appropriate partner companies and monitor/manage their performance
- Clear communication with customers, third parties and their representatives
- Deal with telephone calls including completing any actions necessary as a result
- Maintain own allocation of files within SLA
- Contribute to team/department performance by assisting colleagues to ensure team targets are met
- To process and/or authorise payments within authority levels
- To resolve all complaints and issues avoiding expressions of dissatisfaction escalating into complaints

**Must Haves**
- Clear communication
- Deal with telephone calls
- Appoint appropriate partner companies and monitor/manage their performance
- Ensure reserves are accurately based on current information
- To process and/or authorise payments within authority levels

**Salary**: £23,000.00-£27,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Liverpool, Merseyside: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Claims Processing: 1 year (preferred)

Work Location: In person


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