Discharge Coordinator

2 months ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 3

**Main area**
- Burns
- **Grade**
- Band 3
- **Contract**
- Fixed term: 6 months
- **Hours**
- Part time
- Flexible working

30 hours per week (30 hours per week)
- **Job ref**
- 164-4990400-A**Site**
- City Campus
- **Town**
- Nottingham
- **Salary**
- £21,730 - £23,177 Per Annum
- **Salary period**
- Yearly
- **Closing**
- Today at 23:59Job overview

Come and join the Burns Team and take on the role of Discharge Coordinator on the Adult Burns unit.

This is a 6 month fixed term contract

This is an exciting opportunity for a Band 3 discharge co-ordinator to join a team which will be diverse and motivated dedicated to the development of skills and the delivery of high quality safe care. We pride ourselves on maintaining flow and providing an efficient and quality service, and the discharge co-ordinator plays a large part in this.

This role requires staff to work closely with the multi-professional team on the ward and the wider NUH team.

Main duties of the job

Please also familiarise yourself with full Job Description and Person Specification documents.

The aim of the role is to ensure that all patients start to have their discharge planned from admission. To track patient stay, to ensure timely discharge including highlighting any escalations where necessary.

Burns patients discharge can be complex and include repatriation to other services. The discharge co-ordinator is part of the burn care team and attends the burn MDT Meetings

The post holder will have awareness of and escalate delays along a patient’s journey, working with the ward team and Bronze on Call as required to minimise these. Also knowledge of health and social care support available to patients and families and assist with social and welfare issues to support patients on discharge.

Working for our organisation

Nottingham University Hospitals NHS Trust provides services to over 2.5 million residents of Nottingham and its surrounding communities and specialist services to 3 to 4 million patients. Operating over 3 sites, we have an annual income of £824 million, 1700 beds and 13000 employees. We also have an ambition to be recognised as the country’s best teaching Trust; internationally distinguished in a range of services.

Nottingham University Hospitals (NUH) NHS Trust, has been rated 'outstanding' for caring by the CQC and the only organisation in Europe with ANCC Pathway to Excellence® and Magnet® recognised Hospitals.

Detailed job description and main responsibilities

In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert

The post holder will have full training provided. The post holder will be able to shadow an experienced discharge coordinator for some supernumerary time to help them transition into this new role.

This person is expected to work in the ward environment, alongside the multidisciplinary team to ensure that effective discharge planning and communication are managed in order to provide a smooth, timely discharge from hospital.

The discharge coordinator will be working alongside the large multi-disciplinary team of nurses, doctors, physiotherapists, care support workers, occupational therapists and social workers. The Discharge Coordinator would be expected to liaise with the Integrated Discharge Team following the Discharge to assess pathways as well as working with the nursing and medical staff to ensure prompt discharges from the ward. They would also be expected to help the team keep the ward environment clean and tidy and be an approachable helpful member of the ward team. Other responsibilities include answering phones, liaise with patients and their relatives and chase any delays to facilitate a safe discharge.

The post holder will support the Nurse in Charge and bay nurses to complete any non-clinical tasks which may expedite the patient journey, thereby releasing nursing staff to better support the ward and care for their patients.

Delays to work through will include waits for diagnostic scan / clinical review of reported scan, wait for completion of TTO, and discharge following TTO. Also waiting social care / package of care and bed availability with hospital transfers. Actions the post holder will implement to reduce delays will include liaising directly with the clinical staff on the ward, liaising with diagnostic specialties, booking transport, and speaking with patients and relatives.

The post holder will work proactively, pre-empting delays where possible, and helping to plan for discharge when a patient is ‘maybe-home’.

Person specification

**Qualifications**:
Essential criteria
- Evidence of a good standard of written and spoken English
- Aware of how to use hospital IT systems

Communication

Essential criteria
- Demonstrate effective written and verbal communication skills
- Demonstration of team working and ability to work within a team

Analytical & Judgemental skills

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