Service Delivery Coordinator
4 months ago
**A bit about us**
Founded in 1991 as a sole trade; and fast forward to today, Airco stands as a leading HVAC & Renewables contractor, directly employing more than 200 staff. Proud of our roots in Hull, the business has expanded to provide a now largely national service offering.
Originally, the business predominantly operated as a refrigeration contractor; the business has grown into offering multiple disciplines including air conditioning, ventilation, heating, plumbing and renewables. We provide full service, maintenance, repair, design and installation services for this entire scope to ensure our clients can rely on us for turn key solutions within the industry, including 24/7 365 availability for critical breakdowns.
**What are we looking for**
We are looking for a Service Delivery Coordinator
The Service Delivery Coordinator will oversee all the scheduling of routine maintenance works as per our contractual agreements, in line with client requirements.
**Location**: Hull
**Salary**: Upto £24,000 per annum
**Benefits**: Enhanced Holidays, Birthday day off, Long service awards, Enhanced sick pay, Bike to work scheme, referral scheme, Home support and Health cash plans. Competitive performance recognition bonus.
**What will you do**
- Schedule Planned Preventative Maintenance works in consultation with client availability
- Organise all necessary access equipment and site requirements including components
- Prepare RAMS for clients and engineers
- Allocate works to designated engineers
- Ensure works are scheduled and completed within client KPI’s
- Following engineer attendance, manage the status of the task, upload the relevant reports and process through the necessary inhouse systems and client portals
- Manage the asset registers
- Review completed work reports to identify queries, when necessary, raise with relevant parties
- Upload reports to the necessary internal systems and external portals within the standard KPI’s, ensuring client compliance requirements are fulfilled
- Provide non-technical support to designated clients
- Raise purchase order requests and uplifts through the necessary internal systems and client portals
- Following completion of works, produce and upload any compliance certification through the necessary internal systems and client portals
- Carryout all necessary portals requirements are completed to prevent any delays to payment
- Review the quotation tracker to ensure client specific KPI’s are maintained. Liaise with relevant internal parties to ensure deadlines are maintained
- Carryout any additional duties when required
**Who are we looking for**
- Ideally you will have previous experience working in a service management role, preferably Facilities Management
- Excellent IT skills including Microsoft Excel. The ability to transition between multiple inhouse systems and client portals (following training)
- You will be a highly organised individual who can demonstrate priorising your own workload
- An individual with a high level of attention to detail, ensuring all information captured is accurate and up to date at all times
- You will be able to build internal and external relationships, you will feel comfortable working within a team, but have the strength of conviction to ensure your clients requirements are prioritised
- An ability to work to tight deadline and quick turnaround times, ensuring all KPI’s are met
- An individual who has the ability to continuously review working practices, looking for improvements which will bring efficiencies and increase productivity
**Salary**: Up to £24,500.00 per year
**Benefits**:
- Additional leave
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- On-site parking
- Paid volunteer time
- Referral programme
- Sabbatical
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
-
Service Delivery Coordinator
2 months ago
Kingston upon Hull, United Kingdom The Freelance Recruiter Full timeService Delivery CoordinatorWe are seeking a highly organized and detail-oriented Service Delivery Coordinator to join our team at The Freelance Recruiter. As a key member of our operations team, you will be responsible for coordinating and managing the delivery of services to our clients.Key Responsibilities:Schedule and coordinate Planned Preventative...
-
Service Delivery Coordinator
2 months ago
Kingston upon Hull, United Kingdom The Freelance Recruiter Full timeService Delivery CoordinatorWe are seeking a highly organized and detail-oriented Service Delivery Coordinator to join our team at The Freelance Recruiter. As a key member of our operations team, you will be responsible for coordinating and managing the delivery of services to our clients.Key Responsibilities:Schedule and coordinate Planned Preventative...
-
Service Delivery Coordinator
1 month ago
Kingston upon Hull, United Kingdom The Freelance Recruiter Full timeService Delivery CoordinatorWe are seeking a highly organized and detail-oriented Service Delivery Coordinator to join our team at The Freelance Recruiter. As a key member of our operations team, you will be responsible for scheduling and coordinating maintenance works with our clients, ensuring timely completion and adherence to client KPIs.Key...
-
Service Delivery Coordinator
1 month ago
Kingston upon Hull, United Kingdom The Freelance Recruiter Full timeService Delivery CoordinatorWe are seeking a highly organized and detail-oriented Service Delivery Coordinator to join our team at The Freelance Recruiter. As a key member of our operations team, you will be responsible for scheduling and coordinating maintenance works with our clients, ensuring timely completion and adherence to client KPIs.Key...
-
Service Delivery Coordinator
4 months ago
Kingston upon Hull, United Kingdom Airco Refrigeration and Air Conditioning Ltd Full time**A bit about us** Founded in 1991 as a sole trade; and fast forward to today, Airco stands as a leading HVAC & Renewables contractor, directly employing more than 200 staff. Proud of our roots in Hull, the business has expanded to provide a now largely national service offering. Originally, the business predominantly operated as a refrigeration...
-
Service Delivery Coordinator
4 weeks ago
Kingston upon Thames, Greater London, United Kingdom Blue Octopus Recruitment Ltd Full timeJob Title: Service Co-ordinatorWe are seeking a highly skilled Service Co-ordinator to join our team at Blue Octopus Recruitment Ltd. The successful candidate will be responsible for coordinating our services and ensuring seamless delivery to our clients.Location and Working HoursThis role is based in our Head Office in Hampton Wick, near...
-
Service Delivery Coordinator
4 weeks ago
Kingston upon Thames, Greater London, United Kingdom Blue Octopus Recruitment Ltd Full timeJob Title: Service Co-ordinatorWe are seeking a highly skilled Service Co-ordinator to join our team at Blue Octopus Recruitment Ltd. The successful candidate will be responsible for coordinating our services and ensuring seamless delivery to our clients.Location and Working HoursThis role is based in our Head Office in Hampton Wick, near...
-
Service Coordinator
4 months ago
Kingston upon Hull, United Kingdom Airco Full timeAirco: Transforming the Future of HVAC! Are you passionate about providing excellent customer service? At Airco, we are recruiting for a Service Coordinator to join our Head Office team in Hull. There is also an opportunity available for a Supervisor/Hub Leader to manage the service delivery team. Why Join Airco? We believe in rewarding our employees for...
-
Customer Service Coordinator
5 months ago
Kingston upon Hull, United Kingdom Consortium Professional Recruitment LTD Full timeHybrid working - 25 days holiday - Some flexibility in standard hours **Customer Service Co-Ordinator** - Hybrid working - 25 days holiday - Some flexibility in standard hours Consortium is partnering with a successful business in the manufacturing sector to recruit an experienced Customer Service Coordinator to join their established and credible...
-
Service Coordinator
5 months ago
Kingston upon Hull, United Kingdom British Red Cross Full time**Service Coordinator** **Location: Hull** **Salary: £23,236 per annum based on **35 hours per week** **Contract Type: Permanent** **Driving: Full UK Manual Driving Licence required and access to a vehicle** **_Do you have great social skills and a passion to make a difference to the lives of vulnerable people within the community?_** Step into the...
-
Customer Service Coordinator
4 months ago
Kingston upon Hull, United Kingdom Agenda Resource Management Full timeWe have a fantastic new role for a Customer Services Coordinator, your main focus is to provide exceptional customer service that exceeds both customer and company expectations. You will need to bring your strong skill set and enthusiasm to contribute to the role's evolution and the growth of the business. You'll have the exciting opportunity to build and...
-
Service Delivery Co-ordinator
1 month ago
Kingston upon Hull, United Kingdom CV-Library Full timeTitle: Service Delivery Co-ordinator Location: Watford Hours: 8:30-5:00 - Mon - Fri Salary: Around £25,000 per annum depending on experience Benefits: Enhanced Holidays, Birthday Day off, Long service awards, Enhanced sick pay, Bike to work scheme, referral scheme, Home support and Health cash plans. Along with Competitive performance recognition...
-
Service Delivery Lead
4 months ago
Kingston upon Hull, United Kingdom HM Land Registry Full time**Details**: **Reference number**: - 352493**Salary**: - £56,943- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - HMLR - Service Delivery**Type of role**: - Business Management and Improvement - Operational Delivery - Senior leadership - Other**Working...
-
Customer Services Coordinator
5 months ago
Kingston upon Hull, United Kingdom S3 Science Full timeIt is an exciting opportunity to cultivate and foster relationships within the Biomedical research sector, ensuring exceptional care for all customers. Moreover, you'll spearhead the management of a promising pipeline of opportunities, strategically aligning the sales process with our annual objectives to propel us towards success. Duties and...
-
Service Delivery Analyst
2 weeks ago
Kingston upon Hull, United Kingdom Adecco Full timeJob Title: Service Delivery AnalystWe are seeking a highly skilled Service Delivery Analyst to join our team at Adecco. As a Service Delivery Analyst, you will be responsible for providing first-line technical guidance and support to our clients in the use of Information Technology, and related products and services.Key Responsibilities:Provide a single,...
-
Service Delivery Specialist
1 month ago
Kingston upon Hull, United Kingdom Adecco Full timeService Delivery AnalystWe are seeking a highly skilled Service Delivery Analyst to join our team at Adecco. This exciting role will involve providing first-line technical guidance and support to our clients across South Yorkshire and Humberside Police.Main ResponsibilitiesProvide a single point of contact for all users of IT services, handling incidents,...
-
Service Delivery Specialist
1 month ago
Kingston upon Hull, United Kingdom Adecco Full timeService Delivery AnalystWe are seeking a highly skilled Service Delivery Analyst to join our team at Adecco. This exciting role will involve providing first-line technical guidance and support to our clients across South Yorkshire and Humberside Police.Main ResponsibilitiesProvide a single point of contact for all users of IT services, handling incidents,...
-
Student Service Delivery Manager
3 months ago
Kingston upon Hull, United Kingdom University of Hull Full timeThe University of Hull has adopted a new professional service delivery model following extensive consultation with stakeholders from across the University. The majority of professional services are centralised with a hub and spoke model ensuring that that University-level central teams are operating efficiently to enable capacity for growth, are sharing...
-
Service Delivery Coordinator
5 months ago
Stratford-upon-Avon, United Kingdom iSTORM® Full timeService Delivery Coordinator, Stratford upon Avon Part-time, permanent Salary £30,000 - £32,000 per annum (Pro rata) As Service Delivery Coordinator, you will be responsible for ensuring that the client delivery process works seamlessly for each client. You will take ownership of the delivery of each project, liaising between the iSTORM Sales and...
-
Student Services Coordinator
2 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Services Coordinator Role SummaryThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. As part of this initiative, the Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students. The...