Service Delivery Coordinator

5 months ago


Kingston upon Hull, United Kingdom Airco Refrigeration and Air Conditioning Ltd Full time

**A bit about us**

Founded in 1991 as a sole trade; and fast forward to today, Airco stands as a leading HVAC & Renewables contractor, directly employing more than 200 staff. Proud of our roots in Hull, the business has expanded to provide a now largely national service offering.

Originally, the business predominantly operated as a refrigeration contractor; the business has grown into offering multiple disciplines including air conditioning, ventilation, heating, plumbing and renewables. We provide full service, maintenance, repair, design and installation services for this entire scope to ensure our clients can rely on us for turn key solutions within the industry, including 24/7 365 availability for critical breakdowns.

**What are we looking for**

We are looking for a Service Delivery Coordinator

The Service Delivery Coordinator will oversee all the scheduling of routine maintenance works as per our contractual agreements, in line with client requirements.

**Location**: Hull

**Salary**: Upto £24,000 per annum

**Benefits**: Enhanced Holidays, Birthday day off, Long service awards, Enhanced sick pay, Bike to work scheme, referral scheme, Home support and Health cash plans. Competitive performance recognition bonus.

**What will you do**
- Schedule Planned Preventative Maintenance works in consultation with client availability
- Organise all necessary access equipment and site requirements including components
- Prepare RAMS for clients and engineers
- Allocate works to designated engineers
- Ensure works are scheduled and completed within client KPI’s
- Following engineer attendance, manage the status of the task, upload the relevant reports and process through the necessary inhouse systems and client portals
- Manage the asset registers
- Review completed work reports to identify queries, when necessary, raise with relevant parties
- Upload reports to the necessary internal systems and external portals within the standard KPI’s, ensuring client compliance requirements are fulfilled
- Provide non-technical support to designated clients
- Raise purchase order requests and uplifts through the necessary internal systems and client portals
- Following completion of works, produce and upload any compliance certification through the necessary internal systems and client portals
- Carryout all necessary portals requirements are completed to prevent any delays to payment
- Review the quotation tracker to ensure client specific KPI’s are maintained. Liaise with relevant internal parties to ensure deadlines are maintained
- Carryout any additional duties when required

**Who are we looking for**
- Ideally you will have previous experience working in a service management role, preferably Facilities Management
- Excellent IT skills including Microsoft Excel. The ability to transition between multiple inhouse systems and client portals (following training)
- You will be a highly organised individual who can demonstrate priorising your own workload
- An individual with a high level of attention to detail, ensuring all information captured is accurate and up to date at all times
- You will be able to build internal and external relationships, you will feel comfortable working within a team, but have the strength of conviction to ensure your clients requirements are prioritised
- An ability to work to tight deadline and quick turnaround times, ensuring all KPI’s are met
- An individual who has the ability to continuously review working practices, looking for improvements which will bring efficiencies and increase productivity

**Salary**: Up to £24,500.00 per year

**Benefits**:

- Additional leave
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- On-site parking
- Paid volunteer time
- Referral programme
- Sabbatical
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person



  • Kingston upon Hull, United Kingdom Airco Refrigeration and Air Conditioning Ltd Full time

    **A bit about us** Founded in 1991 as a sole trade; and fast forward to today, Airco stands as a leading HVAC & Renewables contractor, directly employing more than 200 staff. Proud of our roots in Hull, the business has expanded to provide a now largely national service offering. Originally, the business predominantly operated as a refrigeration...


  • Hull, Kingston upon Hull, United Kingdom Hull City Council Full time

    The Hull City Council is seeking a Service Delivery Coordinator to join its Hoots Team.The post holder will direct staff to implement Adult Social Care values and strategy to support individuals, promoting their skills and abilities to optimise independence.Key responsibilities include undertaking staff supervision and development, contributing to the...


  • Kingston upon Hull, United Kingdom Consortium Professional Recruitment LTD Full time

    Hybrid working - 25 days holiday - Some flexibility in standard hours **Customer Service Co-Ordinator** - Hybrid working - 25 days holiday - Some flexibility in standard hours Consortium is partnering with a successful business in the manufacturing sector to recruit an experienced Customer Service Coordinator to join their established and credible...


  • Hull, Kingston upon Hull, United Kingdom Example Recruitment Full time

    Example Recruitment is hiring a Service Delivery and Compliance Coordinator in South Yorkshire. This role offers a salary of £48,000 - £58,000 per annum.About the CompanyOur client provides comprehensive services for industrial, commercial, and domestic customers in South Yorkshire. They have a strong reputation for delivering tailored solutions that meet...

  • Service Coordinator

    5 months ago


    Kingston upon Hull, United Kingdom British Red Cross Full time

    **Service Coordinator** **Location: Hull** **Salary: £23,236 per annum based on **35 hours per week** **Contract Type: Permanent** **Driving: Full UK Manual Driving Licence required and access to a vehicle** **_Do you have great social skills and a passion to make a difference to the lives of vulnerable people within the community?_** Step into the...


  • Kingston upon Hull, United Kingdom Agenda Resource Management Full time

    We have a fantastic new role for a Customer Services Coordinator, your main focus is to provide exceptional customer service that exceeds both customer and company expectations. You will need to bring your strong skill set and enthusiasm to contribute to the role's evolution and the growth of the business. You'll have the exciting opportunity to build and...

  • Service Delivery Lead

    5 months ago


    Kingston upon Hull, United Kingdom HM Land Registry Full time

    **Details**: **Reference number**: - 352493**Salary**: - £56,943- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - HMLR - Service Delivery**Type of role**: - Business Management and Improvement - Operational Delivery - Senior leadership - Other**Working...


  • Kingston upon Hull, United Kingdom S3 Science Full time

    It is an exciting opportunity to cultivate and foster relationships within the Biomedical research sector, ensuring exceptional care for all customers. Moreover, you'll spearhead the management of a promising pipeline of opportunities, strategically aligning the sales process with our annual objectives to propel us towards success. Duties and...


  • Kingston upon Hull, United Kingdom University of Hull Full time

    The University of Hull has adopted a new professional service delivery model following extensive consultation with stakeholders from across the University. The majority of professional services are centralised with a hub and spoke model ensuring that that University-level central teams are operating efficiently to enable capacity for growth, are sharing...


  • Stratford-upon-Avon, United Kingdom iSTORM® Full time

    Service Delivery Coordinator, Stratford upon Avon Part-time, permanent Salary £30,000 - £32,000 per annum (Pro rata) As Service Delivery Coordinator, you will be responsible for ensuring that the client delivery process works seamlessly for each client. You will take ownership of the delivery of each project, liaising between the iSTORM Sales and...


  • Hull, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Service Operations CoordinatorWe are seeking an experienced Service Operations Coordinator to join our team at Rise Technical Recruitment Limited.About the Role:As a Service Operations Coordinator, you will be responsible for coordinating and scheduling service operations to ensure efficient and effective delivery of services.Key...


  • Kingston upon Hull, United Kingdom Global Wind Service UK Ltd Full time

    **HSEQ Offshore Coordinator** Global Wind Service is a leading supplier of manpower for wind turbine installation and servicing, with offices located in 13 countries and over 1,700 people working for us across the globe. Our business is dynamic, fast-paced, flexible and adaptable to our clients' needs in order to deliver excellent service and results. At...


  • Hull, Kingston upon Hull, United Kingdom University of Hull Full time

    **About the Role**The University of Hull is adopting a new service delivery model to improve student services. As part of this initiative, the Student Service Delivery team is seeking a seasoned professional to lead and coach a team of administrators in providing customer-focused enquiry management and conversion processes for prospective students,...


  • Kingston upon Hull, United Kingdom CV-Library Full time

    Ocean Export Operator - Hybrid Hull Up to £33k Monday - Friday 09:00am - 17:00pm If you're seeking a role with a global freight forwarding company known for valuing their employees, operating with 10 + sites in the UK and over 5,000+ customers. Then this may be the role for you! Our client is looking for an operator to join their team and be...


  • Kingston upon Hull, United Kingdom University of Hull Full time

    The University of Hull has adopted a new professional service delivery model following extensive consultation with stakeholders from across the University. The majority of professional services are centralised with a hub and spoke model ensuring that that University-level central teams are operating efficiently to enable capacity for growth, are sharing...


  • Kingston upon Hull, United Kingdom WR Logistics Full time

    Ocean Export Operator - Hybrid Hull Up to £33kMonday - Friday 09:00am - 17:00pmIf you're seeking a role with a global freight forwarding company known for valuing their employees, operating with 10 + sites in the UK and over 5,000+ customers. Then this may be the role for you!Our client is looking for an operator to join their team and be responsible for...

  • Logistics Coordinator

    6 months ago


    Kingston upon Hull, United Kingdom Spectrum Full time

    **Job Summary** We have a fantastic & exciting opportunity for an experienced Logistics Coordinator to join our busy multi-functional Support Department. **Here's why you will be great in this role......** **Duties of the Logistics Coordinator** - Coordinate machine & software installations - Work with the Service Manager to maintain and improve processes...


  • Kingston upon Hull, United Kingdom CV-Library Full time

    About the Company - Aquilo recruitment are partnering with an exciting opportunity to become A Partnerships & Hospitality Coordinator at a community-oriented and forward-thinking sports club plays a vital role in delivering an exceptional service for our partners and hospitality bookers.] This position primarily focuses coordinating the activation and...


  • Hull, Kingston upon Hull, United Kingdom beBee Professionals Full time £22,000 - £28,000

    beBee Professionals is hiring a Delivery Operations Coordinator to manage our delivery operations in Kingston upon Hull, United Kingdom. The ideal candidate will have experience as a Delivery Driver and excellent time management and organizational skills.Key Responsibilities:Drive and deliver goods to customers across various locations.Load and unload goods,...

  • Project Coordinator

    5 months ago


    Kingston upon Hull, United Kingdom Jobs Butler Full time

    Our client is a leading specialist in bespoke external signs, internal signs and digital print. Established in 1996, our client has a reputation within the industry for efficiency and high-quality service. The company is highly skilled and experienced in signage and digital print, with in-house digital print and sign-making technologies. You will see...