Service Delivery Coordinator
6 months ago
**A bit about us**
Founded in 1991 as a sole trade; and fast forward to today, Airco stands as a leading HVAC & Renewables contractor, directly employing more than 200 staff. Proud of our roots in Hull, the business has expanded to provide a now largely national service offering.
Originally, the business predominantly operated as a refrigeration contractor; the business has grown into offering multiple disciplines including air conditioning, ventilation, heating, plumbing and renewables. We provide full service, maintenance, repair, design and installation services for this entire scope to ensure our clients can rely on us for turn key solutions within the industry, including 24/7 365 availability for critical breakdowns.
**What are we looking for**
We are looking for a Service Delivery Coordinator
The Service Delivery Coordinator will oversee all the scheduling of routine maintenance works as per our contractual agreements, in line with client requirements.
**Location**: Hull
**Salary**: Upto £24,000 per annum
**Benefits**: Enhanced Holidays, Birthday day off, Long service awards, Enhanced sick pay, Bike to work scheme, referral scheme, Home support and Health cash plans. Competitive performance recognition bonus.
**What will you do**
- Schedule Planned Preventative Maintenance works in consultation with client availability
- Organise all necessary access equipment and site requirements including components
- Prepare RAMS for clients and engineers
- Allocate works to designated engineers
- Ensure works are scheduled and completed within client KPI’s
- Following engineer attendance, manage the status of the task, upload the relevant reports and process through the necessary inhouse systems and client portals
- Manage the asset registers
- Review completed work reports to identify queries, when necessary, raise with relevant parties
- Upload reports to the necessary internal systems and external portals within the standard KPI’s, ensuring client compliance requirements are fulfilled
- Provide non-technical support to designated clients
- Raise purchase order requests and uplifts through the necessary internal systems and client portals
- Following completion of works, produce and upload any compliance certification through the necessary internal systems and client portals
- Carryout all necessary portals requirements are completed to prevent any delays to payment
- Review the quotation tracker to ensure client specific KPI’s are maintained. Liaise with relevant internal parties to ensure deadlines are maintained
- Carryout any additional duties when required
**Who are we looking for**
- Ideally you will have previous experience working in a service management role, preferably Facilities Management
- Excellent IT skills including Microsoft Excel. The ability to transition between multiple inhouse systems and client portals (following training)
- You will be a highly organised individual who can demonstrate priorising your own workload
- An individual with a high level of attention to detail, ensuring all information captured is accurate and up to date at all times
- You will be able to build internal and external relationships, you will feel comfortable working within a team, but have the strength of conviction to ensure your clients requirements are prioritised
- An ability to work to tight deadline and quick turnaround times, ensuring all KPI’s are met
- An individual who has the ability to continuously review working practices, looking for improvements which will bring efficiencies and increase productivity
**Salary**: Up to £24,500.00 per year
**Benefits**:
- Additional leave
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- On-site parking
- Paid volunteer time
- Referral programme
- Sabbatical
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
-
Service Delivery Coordinator
6 months ago
Kingston upon Hull, United Kingdom Airco Refrigeration and Air Conditioning Ltd Full time**A bit about us** Founded in 1991 as a sole trade; and fast forward to today, Airco stands as a leading HVAC & Renewables contractor, directly employing more than 200 staff. Proud of our roots in Hull, the business has expanded to provide a now largely national service offering. Originally, the business predominantly operated as a refrigeration...
-
Service Delivery Coordinator
2 weeks ago
Hull, Kingston upon Hull, United Kingdom Kingston Recruitment Ltd Full timeAbout the RoleWe are looking for a highly skilled Customer Service Adviser to join our team in Hull. The successful candidate will have a strong background in customer service and be able to provide exceptional support to our clients. The estimated salary for this role is £24,500 per annum.Key ResponsibilitiesResponsibilities include onboarding new clients,...
-
Service Delivery Coordinator
3 weeks ago
Hull, Kingston upon Hull, United Kingdom Thorn Baker Construction Full timeAbout the JobThorn Baker Construction is seeking a skilled Service Delivery Coordinator to join their team in Yorkshire and Lincolnshire.Company OverviewEstablished for over 50 years, Thorn Baker Construction has a reputation for delivering high-quality construction projects across Yorkshire and Lincolnshire.Your Key ResponsibilitiesDevelop and implement...
-
Customer Service Coordinator
7 months ago
Kingston upon Hull, United Kingdom Consortium Professional Recruitment LTD Full timeHybrid working - 25 days holiday - Some flexibility in standard hours **Customer Service Co-Ordinator** - Hybrid working - 25 days holiday - Some flexibility in standard hours Consortium is partnering with a successful business in the manufacturing sector to recruit an experienced Customer Service Coordinator to join their established and credible...
-
Service Delivery and Compliance Coordinator
1 month ago
Hull, Kingston upon Hull, United Kingdom Example Recruitment Full timeExample Recruitment is hiring a Service Delivery and Compliance Coordinator in South Yorkshire. This role offers a salary of £48,000 - £58,000 per annum.About the CompanyOur client provides comprehensive services for industrial, commercial, and domestic customers in South Yorkshire. They have a strong reputation for delivering tailored solutions that meet...
-
Service Coordinator
6 months ago
Kingston upon Hull, United Kingdom British Red Cross Full time**Service Coordinator** **Location: Hull** **Salary: £23,236 per annum based on **35 hours per week** **Contract Type: Permanent** **Driving: Full UK Manual Driving Licence required and access to a vehicle** **_Do you have great social skills and a passion to make a difference to the lives of vulnerable people within the community?_** Step into the...
-
Customer Service Coordinator
6 months ago
Kingston upon Hull, United Kingdom Agenda Resource Management Full timeWe have a fantastic new role for a Customer Services Coordinator, your main focus is to provide exceptional customer service that exceeds both customer and company expectations. You will need to bring your strong skill set and enthusiasm to contribute to the role's evolution and the growth of the business. You'll have the exciting opportunity to build and...
-
Service Delivery Co-ordinator
2 weeks ago
Kingston upon Hull, United Kingdom The Freelance Recruiter Full timeTitle: Service Delivery Co-ordinator Location: Hull Hours: 8:30-5:00 - Mon - Fri Salary: £25K-£30k per annum depending on experience Benefits: Enhanced Holidays, Birthday Day off, Long service awards, Enhanced sick pay, Bike to work scheme, referral scheme, Home support and Health cash plans. Along with Competitive performance recognition bonus My...
-
Service Delivery Co-ordinator
3 weeks ago
Kingston upon Hull, United Kingdom CV-Library Full timeTitle: Service Delivery Co-ordinator Location: Hull Hours: 8:30-5:00 - Mon - Fri Salary: £25K-£30k per annum depending on experience Benefits: Enhanced Holidays, Birthday Day off, Long service awards, Enhanced sick pay, Bike to work scheme, referral scheme, Home support and Health cash plans. Along with Competitive performance recognition...
-
Service Delivery Lead
6 months ago
Kingston upon Hull, United Kingdom HM Land Registry Full time**Details**: **Reference number**: - 352493**Salary**: - £56,943- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - HMLR - Service Delivery**Type of role**: - Business Management and Improvement - Operational Delivery - Senior leadership - Other**Working...
-
Customer Services Coordinator
7 months ago
Kingston upon Hull, United Kingdom S3 Science Full timeIt is an exciting opportunity to cultivate and foster relationships within the Biomedical research sector, ensuring exceptional care for all customers. Moreover, you'll spearhead the management of a promising pipeline of opportunities, strategically aligning the sales process with our annual objectives to propel us towards success. Duties and...
-
Service Delivery Coordinator
7 months ago
Stratford-upon-Avon, United Kingdom iSTORM® Full timeService Delivery Coordinator, Stratford upon Avon Part-time, permanent Salary £30,000 - £32,000 per annum (Pro rata) As Service Delivery Coordinator, you will be responsible for ensuring that the client delivery process works seamlessly for each client. You will take ownership of the delivery of each project, liaising between the iSTORM Sales and...
-
Service Operations Coordinator
1 month ago
Hull, United Kingdom Rise Technical Recruitment Limited Full timeJob Title: Service Operations CoordinatorWe are seeking an experienced Service Operations Coordinator to join our team at Rise Technical Recruitment Limited.About the Role:As a Service Operations Coordinator, you will be responsible for coordinating and scheduling service operations to ensure efficient and effective delivery of services.Key...
-
Service Maintenance Coordinator
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Wheelchair Transport Service, Inc. Full timeJob Title: Service Maintenance CoordinatorWe have an exciting opportunity for a Service Supervisor in Newcastle, covering the North East of England. As a Service Maintenance Coordinator, you will play a key role in helping us build the development of our service department. Your strong knowledge of lift maintenance service will enable you to communicate...
-
Support Service Coordinator
6 days ago
Kingston upon Thames, Greater London, United Kingdom Blue Octopus Full timeJob Title: Progress CoordinatorCompany OverviewBlue Octopus is seeking a dedicated and experienced Progress Coordinator to develop and manage the delivery of a high-quality, cost-effective support service to learners with diverse needs.Key Responsibilities:Referral Management: Act as the nominated person for referrals from professionals working with young...
-
Hseq Offshore Coordinator
6 months ago
Kingston upon Hull, United Kingdom Global Wind Service UK Ltd Full time**HSEQ Offshore Coordinator** Global Wind Service is a leading supplier of manpower for wind turbine installation and servicing, with offices located in 13 countries and over 1,700 people working for us across the globe. Our business is dynamic, fast-paced, flexible and adaptable to our clients' needs in order to deliver excellent service and results. At...
-
Geographical Service Coordinator
3 weeks ago
Hull, Kingston upon Hull, United Kingdom Vizion Network Full timeVizion Network is looking for a Geographical Service Coordinator in Hull, with an estimated salary of £24,024 per annum. The Role Our team is committed to delivering exceptional service to our customers, and we're seeking a skilled professional to coordinate our geographical service delivery. As a Geographical Service Coordinator, you will be responsible...
-
Language Services Coordinator
3 weeks ago
Hull, Kingston upon Hull, United Kingdom AA Global Language Services Ltd Full timeLanguage Services CoordinatorWe are seeking an experienced Language Services Coordinator to join our team at AA Global Language Services Ltd.Estimated Salary: £35,000 - £45,000 per annumIn this role, you will be responsible for managing day-to-day language services operations, including project coordination, supplier management, and quality...
-
Associate Director Student Service Delivery
5 months ago
Kingston upon Hull, United Kingdom University of Hull Full timeThe University of Hull has adopted a new professional service delivery model following extensive consultation with stakeholders from across the University. The majority of professional services are centralised with a hub and spoke model ensuring that that University-level central teams are operating efficiently to enable capacity for growth, are sharing...
-
Language Service Coordinator
2 weeks ago
Hull, Kingston upon Hull, United Kingdom AA Global Language Services Ltd Full timeAbout the OpportunityAA Global Language Services Ltd is seeking a skilled Language Service Coordinator to join our team.The successful candidate will be responsible for coordinating language services, managing translation projects, and ensuring timely delivery.This is an excellent opportunity to develop your skills in language services, project coordination,...