Customer Relations Coordinator

2 weeks ago

Daventry, United Kingdom Bush & Company Rehabilitation Full time

Job Advert

**WHAT YOU’LL BE DOING AS CUSTOMER RELATIONS COORDINATOR**

The primary purpose of the Customer Relations Coordinator supports the Bush & Co enquiries team in maintaining and enhancing our relationships with our customers, focusing on new business development, and providing support to our internal teams, associates, and clients. This is an exciting role which provides support with the set up and management of new enquiry cases to assist with efficient customer service and administrative support.
- Liaise with existing and potential new customers in relation to their specific needs in terms of new enquiries, being able to gather relevant clinical and service data to ensure the correct Expert or Case Manager is identified and suggested.
- Responsible for the accurate set-up on our system of all new enquiry cases across Expert Witness and Case Management Services.
- Source suitable Experts and Case Managers and conduct accurate fee estimates for each enquiry.
- Performing follow-up calls and chaser tasks to meet deadlines and enhance conversion.
- Liaising with Expert Witnesses, Case Managers, and solicitors to assist with any queries throughout the pre-instruction stage.
- Maintaining the enquiries inbox to check for mail and action queries as necessary, whilst demonstrating excellent verbal and written communication when connecting with internal and external customers.
- Provide phone cover for other business teams and ensuring all calls are transferred within the allotted timeframe.
- Ensure all correspondence is saved to the correct case and is processed in a timely and efficient manner.
- Conduct accurate data cleansing tasks when necessary.

**SKILLS AND EXPERIENCE REQUIRED**
- Experience of customer service and administration experience.
- Efficient organisational and data management skills.
- Exceptional interpersonal and communication skills (verbal and written).

**PERSONAL ATTRIBUTES**
- Ability to multi-task, prioritise and work to deadlines.
- Reliable, hardworking, and conscientious.
- Ability to work under pressure whilst being able to absorb and retain information.
- Curious to learn new things.
- Unified in working in a team environment.
- Driven to achieve, succeed and progress.
- Passionate about our customers, business, and personal performance.

**WHAT YOU’LL GET IN RETURN**

As a member of our team, you can expect to work in a rewarding, fun environment with a commitment to working hard, enjoying what you do, and making a difference to people’s lives.

We have a strong commitment to provide in house training, which includes a variety of training sessions focused on development and further learning, alongside regular reviews.

We also offer a great range of benefits that support our employees, including 23 days holiday per annum, plus bank holidays and Christmas closure, competitive pension, and a health benefit package from the company.

  • Customer Relations Coordinator

    2 weeks ago

    Daventry, United Kingdom Bush and Company Rehabilitation Full time

    Customer Relations CoordinatorLocation: DaventryContract Type: Permanent/ Full-timeSalary: 22,000Hours: 35 hours per weekBenefits: CompetitiveWHAT YOULL BE DOING AS CUSTOMER RELATIONS COORDINATOR The primary purpose of the Customer Relations Coordinator support the Bush & Co enquiries team in maintaining and enhancing our relationships with our customers,...

  • Customer Relations Coordinator

    6 days ago

    Daventry, United Kingdom Bush and Company Rehabilitation Full time

    Customer Relations CoordinatorLocation: DaventryContract Type: Permanent/ Full-timeSalary: 22,000Hours: 35 hours per weekBenefits: CompetitiveWHAT YOULL BE DOING AS CUSTOMER RELATIONS COORDINATOR The primary purpose of the Customer Relations Coordinator support the Bush & Co enquiries team in maintaining and enhancing our relationships with our customers,...

  • Customer Relations Coordinator

    1 week ago

    Daventry, United Kingdom Bush and Company Rehabilitation Full time

    Customer Relations CoordinatorLocation: DaventryContract Type: Permanent/ Full-timeSalary: 22,000Hours: 35 hours per weekBenefits: CompetitiveWHAT YOU’LL BE DOING AS CUSTOMER RELATIONS COORDINATORThe primary purpose of the Customer Relations Coordinator support the Bush & Co enquiries team in maintaining and enhancing our relationships with our customers,...

  • Customer Relations Coordinator

    3 days ago

    Daventry, Northamptonshire, United Kingdom Bush and Company Rehabilitation Full time

    Upload your CV and be the first to apply Customer Relations Coordinator Location : Daventry Contract Type : Permanent/ Full-time Salary : 22,000 Hours : 35 hours per week Benefits : Competitive WHAT YOU’LL BE DOING AS CUSTOMER RELATIONS COORDINATOR The primary purpose of the Customer Relations Coordinator support the Bush & Co enquiries team...

  • Customer Support Coordinator

    3 weeks ago

    Daventry, United Kingdom Brook Street Full time

    **Specialist Account Coordinator** **Salary £23,500 (ATTRACTIVE SALARY INCREASE)** **Monday - Friday 8:00am - 5:00pm** **Primary function of the role is to cover all customer service and administration aspects for** **Municipal and Strategic Accounts. In this role you would be working closely with the Strategic** **Business Development Manager and...

  • Specifications Coordinator

    6 days ago

    Daventry, United Kingdom Apex Recruitment Services Full time

    **Location**: Daventry, Northamptonshire **Employment Type**: Permanent **Hours**:Mon - Fri 8.00am - 17.00pm Are you ready to immerse yourself in the world of luxury automotive excellence? Our client, a prestigious luxury automotive brand nestled in Daventry, is seeking a passionate **Specifications Coordinator** to join their ranks. With a global...

  • Customer service co-ordinator

    3 days ago

    Daventry, Northamptonshire, United Kingdom Bush and Company Rehabilitation Full time

    Contract Type : Permanent/ Full-time The primary purpose of the Customer Relations Coordinator support the Bush & Co enquiries team in maintaining and enhancing our relationships with our customers, focusing on new business development, and providing support to our internal teams, associates, and clients. This is an exciting role which provides support...

  • Marketing Coordinator

    3 days ago

    Daventry, United Kingdom JM&Co. Recruitment Agency Full time

    Our client creates innovative services that enable customers to exploit the best simulation software and hardware via trusted, powerful and easy-to-use workflows. The responsibilities for the Marketing Coordinator role will include: - Undertaking market research and performing competitive analysis. - Supporting the development and execution of business...

  • Internal Sales Coordinator

    2 weeks ago

    Daventry, United Kingdom The Recruitment Co Full time

    Internal Sales Coordinator Salary dependent on experience Daventry, Northants 8:30am - 17:00pm Monday to Thursday & 8:30am - 16:00pm Friday Permanent Our long established manufacturing client based in Daventry, Northamptonshire are looking to recruit a permanent Internal Sales Coordinator. The role: To provide sales and administrative support for all...

  • Internal Sales Coordinator

    2 weeks ago

    Daventry, United Kingdom The Recruitment Co. Full time

    Internal Sales Coordinator Salary dependent on experience Daventry, Northants 8:30am - 17:00pm Monday to Thursday & 8:30am - 16:00pm Friday PermanentOur long established manufacturing client based in Daventry, Northamptonshire are looking to recruit a permanent Internal Sales Coordinator.The role: To provide sales and administrative support for all products...

  • Internal Sales Coordinator

    4 days ago

    Daventry, United Kingdom The Recruitment Co. Full time

    Internal Sales Coordinator Salary dependent on experience Daventry, Northants 8:30am - 17:00pm Monday to Thursday & 8:30am - 16:00pm Friday Permanent Our long established manufacturing client based in Daventry, Northamptonshire are looking to recruit a permanent Internal Sales Coordinator.The role: To provide sales and administrative support for all...

  • Technical Coordinator

    6 days ago

    Daventry, United Kingdom Surevent UK Ltd Full time

    **About us** Surevent UK Ltd is a small to medium business based in Daventry. We cover water and air environmental compliance on a national scale with 60+ clients from large scale national portfolios to singular buildings. We are looking for a Technical Coordinator to join our growing administration team within our head offices, based in Daventry. This...

  • Sales Coordinator

    7 days ago

    Daventry, United Kingdom The Recruitment Co Full time

    **Sales Coordinator** **£16.84 per hour** **Long term Temporary contract** **Based in Daventry, Northants** **Monday to Friday 8am until 4.30pm** Our Daventry client, a global leader in capital goods are looking for a Sales Coordinator In this role you will be responsible for responding to customer needs from processing the order, to delivery, and invoicing...

  • Sales Coordinator

    6 days ago

    Daventry, United Kingdom The Recruitment Co Full time

    **Sales Coordinator** **Hybrid Working Role Daventry** **£18.84 per hour** **Long term Temporary contract** **Monday to Friday 8am until 4.30pm** Our Daventry client, a global leader in capital goods are looking for a Sales Coordinator In this role you will be responsible for responding to customer needs from processing the order, to delivery, and invoicing...

  • Internal Sales Coordinator

    2 weeks ago

    Daventry, United Kingdom SF Recruitment (Leicester) Full time

    The role: Internal Sales Coordinator Location: Daventry Hours: 36.5 Hours per week - Monday to Friday. The Professional Services team at SF Recruitment are currently recruiting for an Internal Sales Coordinator JOB PURPOSE To provide sales and administrative support for all products and sales office processesRESPONSIBILITIES Be responsible for sales...

  • Internal Sales Coordinator

    6 days ago

    Daventry, United Kingdom SF Recruitment (Leicester) Full time

    The role: Internal Sales Coordinator Location: Daventry Hours: 36.5 Hours per week - Monday to Friday. The Professional Services team at SF Recruitment are currently recruiting for an Internal Sales Coordinator JOB PURPOSE To provide sales and administrative support for all products and sales office processesRESPONSIBILITIES Be responsible for sales...

  • Demand Planning Coordinator

    5 days ago

    Daventry, United Kingdom GXO Logistics Full time

    Are you wanting to plan your next step in your career? Do you pride yourself on your ability to achieve thoroughness and accuracy? Whatever the reason, we have the role for you! Here at GXO, we are currently on the search for a **Demand Planner Coordinator** to join our team in Daventry. As a Demand Planning coordinator, you will forecast contracted stock...

  • Stock Recovery Planning Coordinator

    2 weeks ago

    Daventry, United Kingdom Clipper Logistics Group Full time

    This is a great opportunity, to work on the logistics for our NHS contract, if you have a customer service background, with good admin skills and a bit of a whizz when it comes to excel, we would love to hear from you! Working hours - Monday-Friday 6am-2:30pm **What is the purpose of the role?** The stock recovery planning coordinator will be driving the...

  • Internal Sales Coordinator

    3 days ago

    Daventry, Northamptonshire, United Kingdom The Recruitment Co. Full time

    Internal Sales Coordinator Salary dependent on experience Daventry, Northants 8:30am - 17:00pm Monday to Thursday & 8:30am - 16:00pm Friday Permanent Our long established manufacturing client based in Daventry, Northamptonshire are looking to recruit a permanent Internal Sales Coordinator . The role: To provide sales and administrative support for all...

  • Sales Coordinator- Part-time

    3 days ago

    Daventry, Northamptonshire, United Kingdom The Recruitment Co. Full time

    Internal Sales Coordinator 8:30am - 17:00pm Monday to Thursday & 8:30am - 16:00pm Friday Permanent Our long established manufacturing client based in Daventry, Northamptonshire are looking to recruit a permanent Internal Sales Coordinator . To provide sales and administrative support for all products and sales office processes. Internal Sales...