Customer Relations Coordinator

3 weeks ago

Daventry, United Kingdom Bush and Company Rehabilitation Full time
Customer Relations Coordinator
Location: Daventry
Contract Type: Permanent/ Full-time
Salary: 22,000
Hours: 35 hours per week
Benefits: Competitive
WHAT YOU’LL BE DOING AS CUSTOMER RELATIONS COORDINATOR
The primary purpose of the Customer Relations Coordinator support the Bush & Co enquiries team in maintaining and enhancing our relationships with our customers, focusing on new business development, and providing support to our internal teams, associates, and clients. This is an exciting role which provides support with the set-up and management of new enquiry cases to assist with efficient customer service and administrative support.
• Liaise with existing and potential new customers in relation to their specific needs in terms of new enquiries, being able to gather relevant clinical and service data to ensure the correct Expert or Case Manager is identified and suggested.
• Responsible for the accurate set-up of our system of all new enquiry cases across Expert Witness and Case Management Services.
• Source suitable Experts and Case Managers and conduct accurate fee estimates for each enquiry.
• Performing follow-up calls and chaser tasks to meet deadlines and enhance conversion.
• Liaising with Expert Witnesses, Case Managers, and solicitors to assist with any queries throughout the pre-instruction stage.
• Maintaining the enquiries inbox to check for mail and action queries as necessary, whilst demonstrating excellent verbal and written communication when connecting with internal and external customers.
• Provide phone cover for other business teams and ensure all calls are transferred within the allotted timeframe.
• Ensure all correspondence is saved to the correct case and is processed in a timely and efficient manner.
• Conduct accurate data cleansing tasks when necessary.
SKILLS AND EXPERIENCE REQUIRED
• Experience in customer service and administration experience.
• Able to utilise Microsoft applications and understand data usage.
• Efficient organisational and data management skills.
• Exceptional interpersonal and communication skills (verbal and written).
PERSONAL ATTRIBUTES
• Ability to multi-task, prioritise and work to deadlines.
• Reliable, hardworking, and conscientious.
• Ability to work under pressure whilst being able to absorb and retain information.
• Curious to learn new things.
• Unified in working in a team environment.
• Driven to achieve, succeed and progress.
• Passionate about our customers, business, and personal performance.
WHAT YOU’LL GET IN RETURN
As a member of our team, you can expect to work in a rewarding, fun environment with a commitment to working hard, enjoying what you do, and making a difference in people’s lives.
We have a strong commitment to providing in-house training, which includes a variety of training sessions focused on development and further learning, alongside regular reviews.
We also offer a great range of benefits that support our employees, including 23 days of holiday per annum, plus bank holidays and Christmas closure, a competitive pension, and a health benefits package from the company.
You may have experience in the following: Engagement Coordinator, Client Care Coordinator, Customer Advocacy Specialist, Client Relations Coordinator, Customer Satisfaction Coordinator, Client Support Specialist, Customer Service Coordinator.
REF-(phone number removed)

  • Customer Relations Coordinator

    4 weeks ago

    Daventry, United Kingdom Bush and Company Rehabilitation Full time

    Customer Relations CoordinatorLocation: DaventryContract Type: Permanent/ Full-timeSalary: 22,000Hours: 35 hours per weekBenefits: CompetitiveWHAT YOULL BE DOING AS CUSTOMER RELATIONS COORDINATOR The primary purpose of the Customer Relations Coordinator support the Bush & Co enquiries team in maintaining and enhancing our relationships with our customers,...

  • Customer Relations Coordinator

    1 month ago

    Daventry, United Kingdom Bush & Company Rehabilitation Full time

    Bush & Co provide case management and expert witness services in the catastrophic injury sector. We work with claimant and defendant solicitors and insurers to provide services to support clients following life changing injuries. A career at Bush & Co gives you the opportunity to bring your skills and experience to this sector and join an innovative...

  • Internal Sales Coordinator

    4 weeks ago

    Daventry, United Kingdom The Recruitment Co Full time

    Internal Sales Coordinator Salary dependent on experience Daventry, Northants 8:30am - 17:00pm Monday to Thursday & 8:30am - 16:00pm Friday Permanent Our long established manufacturing client based in Daventry, Northamptonshire are looking to recruit a permanent Internal Sales Coordinator. The role: To provide sales and administrative support for all...

  • Internal Sales Coordinator

    2 weeks ago

    Daventry, United Kingdom The Recruitment Co. Full time

    Internal Sales Coordinator Salary dependent on experience Daventry, Northants 8:30am - 17:00pm Monday to Thursday & 8:30am - 16:00pm Friday Permanent Our long established manufacturing client based in Daventry, Northamptonshire are looking to recruit a permanent Internal Sales Coordinator.The role: To provide sales and administrative support for all...

  • Security Coordinator

    4 weeks ago

    Daventry, United Kingdom Gruppo Arcese Full time

    As a Security Coordinator, you are responsible for security and loss prevention to protect People, asset and goods across the Country. In this position, you will be responsible for enforcing all security and loss prevention activities to provide a safe, secure environment and safeguard employees, property, clients, and goods. **YOUR CHALLENGE WILL BE**: -...

  • Internal Sales Coordinator

    4 weeks ago

    Daventry, United Kingdom SF Recruitment (Leicester) Full time

    The role: Internal Sales Coordinator Location: Daventry Hours: 36.5 Hours per week - Monday to Friday. The Professional Services team at SF Recruitment are currently recruiting for an Internal Sales Coordinator JOB PURPOSE To provide sales and administrative support for all products and sales office processesRESPONSIBILITIES Be responsible for sales...

  • Production Coordinator

    7 days ago

    Daventry, United Kingdom JRM GROUP Full time

    **MAIN PURPOSE OF ROLE** - To comply with all Company policies and procedures, for example, delegation of authority, health and safety policy, etc. - Provide accurate cost estimations for all work activities both internal and external to be carried out by the company’s production area, namely Fabrication and Machine Shop - Production planning/scheduling of...

  • Logistics Coordinator

    1 month ago

    Daventry, United Kingdom Rise Technical Recruitment Limited Full time

    **Logistics Coordinator** **Daventry (Shifts 4 on 4 off days only)** **£27,000 - £30,000 + Bonus + Training + Progression + Pension + Holidays + Private Medical + Life Insurance** On offer is an excellent opportunity to play a vital part in the growth of a company providing a unique service to contribute to net carbon zero targets in the UK. This...

  • Customer Service

    1 month ago

    Daventry, United Kingdom Tironem Staffing Ltd Full time

    Office worker required in the NN118NF Area. Weekly Pay To ensure that the techNET operational activities are effectively and efficiently meet and exceed customer and CEVA expectations. Maintain a close working partnership with all techNET customers and operations management to ensure successful operational performance and to meet and exceed key operational...

  • Warehouse Coordinator

    1 month ago

    Daventry, United Kingdom Abstract Recruitment Full time

    We are currently recruiting for a **Warehouse Coordinator ( Supervisor ) **to join our Client based in Daventry. Reporting directly into the Warehouse Controller you will play a key role in contributing to the smooth, and efficient operational activities within the department to meet, and exceed, both customer and company expectations. You will maintain an...

  • Internal Sales Coordinator

    1 month ago

    Daventry, Northamptonshire, United Kingdom The Recruitment Co. Full time

    Internal Sales Coordinator Salary dependent on experience Daventry, Northants 8:30am - 17:00pm Monday to Thursday & 8:30am - 16:00pm Friday Permanent Our long established manufacturing client based in Daventry, Northamptonshire are looking to recruit a permanent Internal Sales Coordinator. The role: To provide sales and administrative support for all...

  • Sales Coordinator- Part-time

    1 month ago

    Daventry, Northamptonshire, United Kingdom The Recruitment Co. Full time

    Internal Sales Coordinator Salary dependent on experience Daventry, Northants 8:30am - 17:00pm Monday to Thursday & 8:30am - 16:00pm Friday Permanent Our long established manufacturing client based in Daventry, Northamptonshire are looking to recruit a permanent Internal Sales Coordinator. The role: To provide sales and administrative support...

  • Sales Coordinator- Part-time

    3 weeks ago

    Daventry, Northamptonshire, United Kingdom SF Recruitment Full time

    Internal Sales Coordinator 5 Hours per week - Monday to Friday. The Professional Services team at SF Recruitment are currently recruiting for an Internal Sales Coordinator To provide sales and administrative support for all products and sales office processes Be responsible for sales support for both UK & Export customer enquiries / orders...

  • Sales Administrator

    1 month ago

    Daventry, United Kingdom Willcox Matthews Full time

    **Sales Administrator - Job Summary**: We’re supporting our client, a leading manufacturer based in Daventry, who are looking for a Sales Administrator to join their growing team. The successful Sales Administrator will have experience of processing orders, strong customer service and business administration. **Salary**: £23,000 - £25,000 Benefits: To...

  • Order Administrator

    4 weeks ago

    Daventry, United Kingdom Coherent Full time

    Job Description and Responsibilities: The Role: Reporting to Sales OA Supervisor, this is a temporary role covering a period of Maternity Leave, where you will be responsible for providing effective, timely and accurate processing orders for Coherent’ diverse product lines. In this role you will interface with our global business units to ensure...

  • Design Manager

    3 days ago

    Daventry, United Kingdom Map Talent Full time

    Design Manager - Can be based from Daventry or Kidderminster with site travelJob SummaryResponsible for the management and delivery of design information in accordance with the agreed design programme and deliverable schedule (which will encompass input at both pre-construction and construction stage of a tender and project). Responsible for the production...

  • Design Manager

    4 days ago

    Daventry, United Kingdom Map Talent Full time

    Design Manager - Can be based from Daventry or Kidderminster with site travel Job Summary Responsible for the management and delivery of design information in accordance with the agreed design programme and deliverable schedule (which will encompass input at both pre-construction and construction stage of a tender and project). Responsible for the...

  • TS Lead Engineer

    4 weeks ago

    Daventry, United Kingdom Spirent Communications Full time

    Job Responsibilities Act as "solutions architect" for technical proposals providing guidance and consistency across technical proposals and project delivery where appropriate. Oversee and support the Tailored Solutions (TS) team's work and technical development. Coordinate engagement with the wider engineering team and subject matter experts to...

  • Site Supervisor

    3 weeks ago

    Daventry, United Kingdom Engineering Direct Ltd Full time

    As a Mechanical Site Supervisor in the food sector, you will play a pivotal role in overseeing and coordinating the mechanical aspects of our Client's projects. Your technical expertise, leadership skills, and strong problem-solving abilities will be essential in ensuring the successful execution of projects while adhering to high-quality standards and...

  • Plumber Gas Fitter

    1 month ago

    Daventry, United Kingdom Futures Housing Group Full time

    **IMPROVING FUTURES** At Futures we're committed to providing our customers with the best service possible on our mission to deliver ‘Great Places’, ‘Great Services’ and ‘Great Tomorrows’, with this mind we are on the hunt for a Plumber, Gas Engineer to join our awesome Repairs Team based in Daventry. You’ll have use of one of our company...