Customer Service

5 months ago

Altrincham, United Kingdom Add People Full time

**Customer Service - Digital Marketing - Altrincham - 37.5 hours**

**Up to 25k basic**

**Hybrid working environment after probation**

**Are you passionate about helping small businesses online?**

We are looking for a customer service specialist to join our Inbound Lead Generation Team, delivering next-level customer service and digital marketing services on a hugely varied portfolio of clients.

**Where do you fit in?**

We are therefore looking for someone who is a brilliant all round communicator, passionate about Digital Marketing and looks to bring the best results and service to our clients.

**Desirable Skills**:

- Good Knowledge of Google Ads Campaigns
- Practical use of Google Analytics
- Working with SMEs/SME background

**Essential Skills**:

- Well organised
- Good time management skills
- Team Player
- Positive can-do attitude
- Customer service/Account Management skills
- Client focused mindset
- Commercial acumen

**Who are Add People?**

Add People are built to serve small to medium-sized businesses. There are 6million in the UK, that account for 60% of the employment of the nation. They are the lifeblood of the economy and we’ve been serving them since 2002.

But, they’re a diverse bunchAnd we don’t discriminate, we put as much effort into growing their business online whether they’ve 1, or 101 employees.

With our team of over 250 digital marketing professionals and 4000 clients around the world, it’s our aim to help small businesses thrive.

We’re a Google Premier Partner, Microsoft Elite Channel Partner and a Facebook Marketing Partnerand have been awarded Investors In People (IIP) “Platinum”.

As an Investors in People Platinum Accredited company, we offer a structured onboard, extensive training and development, with continuing discussion and focus around career progression.

The flexibility of our hybrid working environment means you can work on site and collaborate with other colleagues in our open plan office space in Altrincham or work from home.

Our friendly and supportive culture makes Add People, the perfect place to embark on a digital career, of further progress your account management journey.

**Why work for Add People?**
- Sociable working hours
- Healthcare scheme
- Contributory pension
- 30 days holiday which increases with service (includes BH’s)
- On-site bar
- Cycle to work scheme
- Subsidised social events
- Regular incentives and rewards
- Hybrid working once passed probation

Reference ID: LGN

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Private medical insurance
- Referral programme
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Altrincham, WA15 8AB: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: LGN

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