Customer Care Specialists

3 weeks ago


Bradford, United Kingdom Trycare Limited Full time

Customer Care Specialists

We are looking for Customer Care Specialists to join us and help deliver our values and services to a wide range of new and existing Customers. You will be working in a friendly environment and enjoy helping our Customers discover the magic of Trycare

As the UK’s fastest growing dental and chiropody supplies company we carry over 28,000 products for Dentists, Podiatrists and Chiropodists.

Due to continuous rapid growth, based upon excellent Customer care, we are looking for Customer Care Specialists to join our Customer Services Team.

Our Customer Services Team is an essential ingredient in our past and future success. They are on the front-line reflecting our company values and commitment to service, while dealing with everyday enquiries and sales orders from a wide variety of sources. They provide telephone support to our national team of Area Sales Managers, helping to keep them where they need to be - in front of Customers. They make outbound telephone sales calls to generate new Customers and increased business from existing Customers.

Every day will be different, with different challenges and experiences, but your aim will be to always deliver an exceptional Customer Care Experience

Main Responsibilities
- Responding to Customer enquiries in a polite and friendly manner.
- Interacting with the Area Sales Managers to maximise business opportunities and Customer care.
- Making outbound sales calls to gain new Customers and generate additional sales from existing Customers.
- Collaborating with other departments for optimum effectiveness.
- Producing quotations.
- General office duties as required.
- Striving to be the best

Essential Qualities

To join us, you'll have a passion to help and resolve Customer needs. You will have competent PC skills including the use of Microsoft Office, if possible, along with some English & Maths qualifications. Most important of all you will have an extremely friendly manner, be a good communicator and have a passion for going the extra mile We look forward to hearing from you.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Bradford, BD14 6JA: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)


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