Band 2 Qe Outpatient Receptionist

2 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
We are looking for an enthusiastic and experienced receptionist to work in QE Outpatient Departments.

The positions advertised is a full time, public front facing receptionist role, working on busy customer focussed reception desks dealing with high numbers of patients and IT systems booking appointments and dealing with queries as a team.

Applicants should have a good standard of education, keyboard skills, office procedures, excellent communication and customer care skills, and the ability to work in a very busy and often pressurized public environment. All training on the Hospitals IT systems will be given.

**Main duties, tasks & skills required**:
QE OPD Receptionist, agenda for Change Band 2

Full Time 37.5hrs

The position will involve providing frontline clinic reception services using the Trusts electronic systems OPTIMS, Oceano and Clinical Portal, to book patients in, confirming and or updating patient demographics as required, to follow the correct patient flow, book follow ups as requested electronically, scan and upload documentation, produce labels and other work on demand.

You will join a fantastic existing team that between them, cover outpatients from Monday - Saturday 08:00 - 18:00

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4

**Experience**:
**Essential**:

- Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in a busy office / customer care environment

**Desirable**:

- Experience of working in Healthcare

**Additional Criteria**:
**Essential**:

- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Must be able to demonstrate an understanding of equality and diversity
- Other Factors
- e.g. ability to work shifts, ability to drive, etc
- Ability to travel to multiple sites
- The post holder will have the ability to pay attention to detail where there are predictable interruptions to the work pattern

Ability to work under pressure and deal with stressful situations

**Disclosure and Barring Service Check**:

  • Band 2 Qe Outpatients Receptionist

    2 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking for a number of enthusiastic and experienced receptionists to work in QE Outpatient Departments. The positions advertised are all full time, public front facing receptionist roles, working on busy customer focussed reception desks dealing with high numbers of patients and IT systems booking appointments and dealing with...

  • Band 2 Receptionist

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Band 2 Clinic Receptionist/Prep Clerk Multiple Positions available: 4 x 37.5 hour post Outpatients Solihull Hospital 22,383 pro-rata An opportunity has arisen for four Band 2 Receptionists/Admin clerks to join the busy teams in Solihull Outpatients. The posts are to cover reception, prepare notes and book appointments for clinics. We are looking for...

  • Band 2 Outpatients Receptionist

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking for a number of enthusiastic and experienced receptionists to work in QE Outpatient Departments. The positions advertised are all full time, public front facing receptionist roles, working on busy customer focussed reception desks dealing with high numbers of patients and IT systems booking appointments and dealing with...

  • Band 2 Receptionist

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Clinic Receptionist/Prep Clerk Multiple Positions available: 4 x 37.5 hour post Outpatients Solihull Hospital 22,383 pro-rata An opportunity has arisen for four Band 2 Receptionists/Admin clerks to join the busy teams in Solihull Outpatients. The posts are to cover reception, prepare notes and book appointments for clinics. We are...

  • Band 2 Receptionist

    2 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Administration & Clerical - Clinic Receptionist/Prep Clerk Multiple Positions available: 37.5 hour Permanent post at Heartlands Hospital 22.5 hour Permanent post at Heartlands Hospital 22,383 pro-rata An opportunity has arisen for Band 2 Receptionists/Admin clerks to join the busy teams in Outpatients. The posts are to cover...

  • Band 2 Receptionist

    2 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Administration & Clerical - Clinic Receptionist/Prep Clerk Multiple Positions available at Heartlands Hospital and Solihull Hospital 22,383 pro-rata An opportunity has arisen for Band 2 Receptionists/Admin clerks to join the busy teams in Outpatients. The posts are to cover reception, prepare notes and book appointments for...

  • Band 2 Qeh Outpatients Receptionist

    2 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking for a number of enthusiastic and experienced receptionists to work in QEHB Outpatient Department. QEHB deals with over 13,000 outpatient appointments per week. The positions advertised are all full time, public front facing receptionist roles, working on busy customer focussed reception desks dealing with high numbers of...

  • Band 2 receptionist

    2 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Clinic Receptionist/Prep Clerk Multiple Positions available: 37.5 hour Permanent post at Heartlands Hospital 22.5 hour Permanent post at Heartlands Hospital 22,383 pro-rata An opportunity has arisen for Band 2 Receptionists/Admin clerks to join the busy teams in Outpatients. The posts are to cover reception, prepare notes and book...

  • Band 2 Qeh Outpatients Receptionist

    2 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    We are looking for a number of enthusiastic and experienced receptionists to work in QEHB Outpatient Department. QEHB deals with over 13,000 outpatient appointments per week. The positions advertised are all full time, public front facing receptionist roles, working on busy customer focussed reception desks dealing with high numbers of patients and...

  • Band 2 Receptionist

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Applications are invited for the post of Receptionist in the NIHR/WT Clinical Research Facility (CRF), Queen Elizabeth Hospital Birmingham. The post holder will have direct responsibility for the smooth running of a busy and complex outpatient Reception and will be the first point of contact for patients and visitors to the department.

  • Band 2 Receptionist

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Applications are invited for the post of Receptionist in the NIHR/WT Clinical Research Facility (CRF), Queen Elizabeth Hospital Birmingham. The post holder will have direct responsibility for the smooth running of a busy and complex outpatient Reception and will be the first point of contact for patients and visitors to the...

  • Band 2 Receptionist

    2 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Receptionist/administrator 37.5 hours (permanent) Diabetes and Endocrine out-patients An opportunity has arisen for a Receptionist /administrator to join our existing administration team based at the Diabetes and Endocrine centre at Birmingham Heartlands Hospital. The role requires an individual who can effectively communicate and...

  • Band 2 Receptionist/administrator

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Receptionist/administrator 37.5 hours (permanent) Diabetes and Endocrine out-patients An opportunity has arisen for a Receptionist /administrator to join our existing administration team based at the Diabetes and Endocrine centre at Birmingham Heartlands Hospital. The role requires an individual who can effectively communicate and...

  • Band 2 Receptionist/admin Assistant

    2 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    LEARNING DISABILITIES SERVICE - CENTRAL HUB, RIVERSIDE LODGE Permanent Receptionist/ Administrative Assistant Band 2 - 37.5 hours per week We have an exciting opportunity for a Permanent Post Band 2 in the Learning Disabilities Service. The Learning Disabilities Service provides a range of services for people in the West Midlands to assist them in...

  • Band 3 Reception/outpatients Administrator

    2 months ago

    Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    An exciting opportunity has arisen for a full-time Receptionist/ Outpatients Administrator to work within the Juniper Centre, Moseley Hall Hospital site. As Receptionist/ Outpatients Administrator you will be the first point of contact for patients/staff and visitors to the building and it is essential that you present in a friendly and approachable...

  • Band 3 Reception/outpatients Administrator

    3 months ago

    Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    An exciting opportunity has arisen for a full-time Receptionist/ Outpatients Administrator to work within the Juniper Centre, Moseley Hall Hospital site. Our Staff provide assessment, specialist support, treatment and care planning for service users with both functional and organic mental health problems. As Receptionist/ Outpatients Administrator you will...

  • Band 4 Nursing Associate

    4 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Division 3B Nursing We are currently looking to recruit you into our Ward 30 at Heartlands, Ward 11 at Good Hope Hospital, Ward 20B at Solihull Hospital, East 2 A at the Queen Elizabeth Hospital. You will have the opportunity join these hard working teams and help them deliver high standards of care to their patients. Below is a list of...

  • Hospital Dispensary Pharmacist

    4 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time €50,952 - €57,349

    Specialist Clinical Pharmacist - Renal Medicine (Band 8a)* Leads and delivers the day to day clinical pharmacy service to the renal medicine wards through a team approach across Heartlands and Good Hope hospital sites. * Acts as the lead for pharmacy service to renal Medicine. * Support in the provision of pharmacist lead outpatient clinics within renal...

  • Hospital Dispensary Pharmacist

    4 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time €50,952 - €57,349

    Specialist Clinical Pharmacist - Renal Medicine (Band 8a)* Leads and delivers the day to day clinical pharmacy service to the renal medicine wards through a team approach across Heartlands and Good Hope hospital sites. * Acts as the lead for pharmacy service to renal Medicine. * Support in the provision of pharmacist lead outpatient clinics within renal...

  • Band 2 Facilities Health Centre Receptionist

    2 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    Band 2 Health Centre Receptionists - Relief We have an opportunity within BCHC Trust HQ based within the Aston area, to appoint a part time Relief receptionist. Priestly Wharf is in Aston area, is one of our most established sites that holds several BCHC services and needs hardworking, reliable, and friendly staff. This position is part time Monday to...