Support Secretary
5 months ago
**Job Title: Support Secretary**
**Trust Location: Tameside and Glossop Integrated Care NHS FT**
Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Tameside and Glossop Integrated Care NHS Foundation Trust is for you.
**About the Trust**
At Tameside Hospital serves a community of 250,000 people across Tameside and Glossop. As a busy Foundation Trust Hospital, we provide a range of high-quality elective, emergency and specialist services for adults and children. Our mission is to work with colleagues, patients, carers and the wider public to ensure that at our Hospital, Everybody Matters. Care, Safety, Dignity, Communication and Learning are values and behaviours which underpin our actions and guide us through our improvement journey.
**What you’ll be responsible for**:
- To ensure all clinical correspondence is typed using audio typing and word processing.
- To maintain a high standard of quality whilst producing a high volume of clinical correspondence, in line with the Clinical Correspondence Quality Control policy.
- To collate and provide patient flow information to other colleagues to ensure the patient pathway is maintained and the service required is delivered.
- To ensure that complete, accurate and timely data is recorded on the Patient Administration System and other Trust systems as required in line with local policy.
- Appropriate use of relevant information technology systems e.g. Lorenzo, Casenote Tracking System, Word, Excel, PowerPoint, Digital Dictation etc. Create and maintain databases or spreadsheets as required.
- To follow set processes for the production of clinical correspondence, planning and organising the typing of letters with the necessary timeframe.
- To ensure all correspondence is available for clinics, patient admissions, and investigations.
**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS
2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times
3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
**You’ll have the following skills/experience**:
- Excellent communication skills
- both verbal and written
- Microsoft office skills
- Outlook, Word, and Excel
- Ability to meet deadlines and work under pressure
- Audio Typing experience essential (typing test is required for this role)
**As a member of NHS Professionals, you have fantastic benefits**:
- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:
- call us anytime
- **Multi locational**:
- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:
- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:
- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:
- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:
- your work life balance is important to us
- **Stakeholder pension scheme available**:
- a flexible future for you and yours
**Who are NHS Professionals?**
As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
**Disclaimer**
NHS Professionals manage your data, please see our Privacy Notice on our website.
**Job Types**: Full-time, Temporary contract
**Salary**: £12.45 per hour
Schedule:
- Monday to Friday
Work Location: In person
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