Bank Medical Secretary

2 weeks ago

Harpenden, United Kingdom Spire Healthcare Full time

**Bank Medical Secretary | Spire Harpenden | Bank | Competitive Rates**

Spire Harpenden Hospital is looking for a Bank Medical Secretary to join our team on the Bank

Spire Harpenden Hospital offers comprehensive private hospital services in a comfortable and relaxed environment to patients from London and its northern counties - Hertfordshire, Bedfordshire and Buckinghamshire. As the largest employer in Harpenden, the hospital prides itself in offering excellence in clinical quality, customer service and cleanliness.

We have 5 state of the art Theatres and modern Surgical and Day Care Wards covering all major surgery, orthopaedics, gynaecology, urology and medical patients amongst others

**Duties and responsibilities**:

- To answer telephone queries and refer to Consultants as necessary. Arranging New Patient appointments and registering them using an In-house database using Practice Manager and SAP.
- Provide new patients with specific information relating to their appointment with regards to potential Hospital and Consultant fees.
- Type up clinic letters using digital or audio tape dictation from Consultant’s clinic in a timely manner, arranging future follow up appointments using currently paper diaries for each Consultant, prior to moving to an electronic diary system.
- Assist with preparation of future clinics, chasing results, ensuring that clinics are complete and ready for the next Consultant clinic day. Updating and amending as necessary future clinics on behalf of the Consultants.
- Chase patient results & ensure ready for consultant to review prior to, or at next appointment.
- Type discharge summaries dictated by Consultants as required.
- Produce medical reports where necessary for Medical Insurers to approve treatment.
- Maintain patient records securely as per Hospital Policy in line with data protection act.

**Who we're looking for**:

- Previous experience as a Medical Secretary or Secretary/PA in an aligned industry (e.g. legal)
- Experience in a similar role, including providing a full high quality service to consultants and patients.
- Good communication and customer service skills.
- Able to manage workload and work in a fast-paced role.
- Strong audio typing skills.
- Fully IT literate and a competent user of MS Office

**Benefits**:

- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group that has been putting patients at the heart of everything we do for over 40 years. We have 39 hospitals and 8 clinics across England, Wales and Scotland.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

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