Operations and Training Administrator
3 weeks ago
**Job role: Operations and Training Administrator**
At SkillBase First Aid we’re proud to be a little bit different, we are on a mission to fill the UK with heroes on standby We provide a range of training courses in compliant First Aid and Mental Health & Wellbeing, with over 125,000 people trained in essential life-saving skills so far. SkillBase also delivers ‘Train the Trainer’ courses - instructor training licensing people to teach our First Aid or Fundamental Wellbeing suite of courses. We believe everyone should feel confident in dealing with an emergency. Our training gives you the knowledge and skills to feel empowered in helping someone when it counts, be it with their physical or mental health. Our strong passion for equality in mental and physical health means we are all about training confidence, not just competence in our relaxed, memorable, and engaging courses,
**Job description**:
As part of the Operations and Administration team based at the Leicester office, you will be working to support SkillBase First Aid’s network of First Aid and Fundamental Wellbeing Trainers right across the UK.
The role is varied, you will be working across; online management platforms, phone and online chat queries, ordering, stock control, and general office admin tasks. Alongside the Operations team you will be supporting the wider business to provide the consistent excellent customer service we are so proud of.
With full training and support from your team, the duties of the role include, but are not limited to:
- Speaking to customers by phone and using our website chat platform, Jivo
- Using our customer relationship management (CRM) system and default diary to input, check and monitor data
- Using our e-commerce platform to input orders for customers.
- Organising orders for customers, pick and packing stock
- Dispatching orders through Interparcel and post office drop-offs, including checks and follow-up on missing/delayed deliveries
- Using our e-commerce platform to check stock control and create orders with suppliers
- Booking consumables out for Trainers
- Arranging preparation paperwork and resource packs for Trainers.
- Processing post-course paperwork
- Booking and monitoring observation days for licensed Trainers
- Re-licensing paperwork for Trainers
- Adding and monitoring our network of Trainers across our management system platforms
- Re-issuing certificate requests
- Printing certificates and letters
You’ll be based at our head office in Leicester, Mon - Fri, 09:00 - 17:00.
Parking is freely available onsite and complimentary to use or if using public transport we are very close to the main A47 where the 158 and 48 buses drop off and pick up throughout the day.
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week
**Salary**: £14,410.00-£20,048.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Leicester, LE3 1TH: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 16/05/2023
-
Quality & Training Coach
6 days ago
Leicester, United Kingdom Lifetime Training Ltd Full timeWhat will you bring to the role? Along with recent professional experience gained at Supervisor or Management level in a hospitality setting, both front and back of house, you’ll already have: NVQ at level 2 in Hospitality Extensive, relevant vocational experience in food & beverage, food production, and beverage service. Experience of...
-
Apprentice Business Administrator
4 weeks ago
Leicester, United Kingdom Woodspeen Training Limited Full timeBmp healthcare own a chain of independate pharmacies in and around the Midlands Bmp is your essential partner. We make every effort to support you in your projects, we require an entusiastic candiate to join our team in our Accounts Department. **Duties**: - General Business Administration Duties - Dealing With Inbound & Outgoing Telephone Calls - Working...
-
Operations Administrator
1 month ago
Leicester, United Kingdom The Best Connection Employment Group Full timeOur client based in Braunstone are currently looking to recruit an Operations and Transport Administrator to join their team in an ongoing position with a view to becoming permanent following a successful trial period. **Duties will include** - Producing and processing all paperwork relating to the warehouse pick and pack processes. - To use the MGUK...
-
Train Presentation Operative
4 weeks ago
Leicester, United Kingdom UK Rail Leasing Ltd Full timeUKRL provides train maintenance to a growing number of customers. A position has arisen for an experienced Train Presentation Operative to join our traincare team at our Leicester Depot, taking pride in providing a high standard of cleaning and presentation of trains. The Train Presentation Operatives report to the Operations Manager and are responsible for...
-
Operations Administrator
1 month ago
Leicester, United Kingdom Capital (Hair & Beauty) Ltd. Full time**Operations Administrator** **College Kits Direct - Leicester (LE8 6NU) - Office Based Role** **37.5 hours per week Monday - Friday 9:00am - 5.00pm** **Circa £23k - £24k - Depending on experience** At Capital, we have an opportunity for an Operations Administrator to join our College Kits Direct team based in Leicester. College Kits Direct supports...
-
Operations and Administration Executive
1 month ago
Leicester, United Kingdom Totally Recruitment Limited Full timeTotally Recruitment Ltd are seeking an Operations and Administration Executive on behalf of a well-established Indian property law firm based in Leicester. As an Operations and Administration Executive your main responsibilities will include: - To handle day-to-day office administrations and operations with a focus on efficiency & time management. -...
-
Operations and Support Administrator
4 weeks ago
Leicester, United Kingdom Recra Consulting Full time**Operations and Support Administrator** **Responsibilities**: - Provides administrative support to our operations department. - Assists with customer inquiries and provides exceptional support. - Coordinates logistics for projects, including vendor management and procurement. - Collaborates with cross-functional teams to ensure efficient communication. -...
-
Leicester, United Kingdom Heart of England Training Full timeMedical Receptionist Apprentice Willows Health is the largest primary care provider in Leicestershire with over 63, 000 patients across 11 sites, with caring for the health of our patients being at the forefront of what we do. We have recently been rated Outstanding by CQC for our responsiveness in care and shortlisted for PCN General Practice Awards...
-
Forklift Training Instructor
4 weeks ago
Leicester, United Kingdom Phoenix Industrial Training and Design Limited Full time**Job Types**: Full-time, Permanent **Salary**: From £24,000.00 per year **Benefits**: - Company car - Company events - Company pension - On-site parking - Referral programme Schedule: - 8 hour shift Licence/Certification: - Driving Licence (required) - ALLMI Instructor Accreditation (preferred) - ITSSAR Instructor Accreditation...
-
Operations Administrator
4 weeks ago
Leicester, United Kingdom De Montfort University Leicester Full timeDe Montfort University (DMU) is an ambitious, truly globally-minded institution with a relentless focus on delivering high quality teaching and research. A culturally rich university with a strong commitment to the public good, it strives to maintain a stimulating,innovative and inclusive environment where staff and students are able to thrive. **Faculty /...
-
Leicester, United Kingdom Heart of England Training Full timeMedical Receptionist Apprentice Willows Health is the largest primary care provider in Leicestershire with over 63, 000 patients across 11 sites, with caring for the health of our patients being at the forefront of what we do. We have recently been rated Outstanding by CQC for our responsiveness in care and shortlisted for PCN General Practice Awards...
-
Administrator
1 month ago
Leicester, United Kingdom Macildowie Recruitment and Retention Full time**THE OPPORTUNITY**: Macildowie are currently recruiting for an Administrator working for a well established organisation based in Coalville. This is a 6 month temporary contract working Monday to Friday. This is a full time opportunity **THE ROLE & YOUR RESPONSIBILITIES**: Data entry General administration Updating tenants with information **EXPERIENCE...
-
Operations Support Administrator
1 month ago
Leicester, United Kingdom Recra Consulting Full time**_Recra are working in partnership_** with a leading bespoke engineering specialist based in Leicester, who are seeking an Operations Support Administrator to join their wonderful, skilled team. **Responsibilities**: - Stock management and reordering supplies when needed - Goods Inbound/Outbound management - Assist in processing of service engineers...
-
Learning Coach
4 weeks ago
Leicester, United Kingdom Pitman Training Group Ltd Full timeIn this role, you will be accountable for supporting the delivery of courses and programmes and take responsibility for the day-to-day running of the Training Centre in conjunction with the Learning Coach and Operations Manager. This is a busy role and is essential that you are able to multi-task. We are looking for someone who wants a long term...
-
Warehouse Administrator
1 month ago
Leicester, United Kingdom People Solutions Full time**Warehouse Administrator**: £10.50 - £10.50 per hour per hour LE8 Temporary **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal...
-
Training Adviser
4 weeks ago
Leicester, United Kingdom PPL PRS Full timeThe Learning & Development team are looking for a Training Adviser to join the team on a full time basis. If you love helping others and are looking to start a career in Learning & Development this could be the role for you! In this role you will be at front of everything we do and provide training, coaching and guidance for our colleagues. **What you will...
-
Administrator
19 hours ago
Leicester, United Kingdom Macildowie Recruitment and Retention Full timeTHE OPPORTUNITY: Macildowie are currently recruiting for an Administrator working for an exciting growing business based in Thurmaston. The candidate will be pioneering a new role within the business tasked with various administrative tasks relating to customer onboarding, customer data and customer service. ROLE RESPONSIBILITIES: Working within the...
-
Group Administrator
1 day ago
Leicester, United Kingdom Quarsh Full timeAre you an experienced Administrator, with experience/an interest in HR Administration and Payroll Admin support? This is a great opportunity for a highly competent administrator, able to manage multisite administration workflow and support. If you like to be busy, and be in a role where now 2 days are the same, we could have the opportunity for...
-
Weighbridge Administrator
1 day ago
Leicester, United Kingdom Recra Consulting Full timeRecra is working in partnership with a nationwide recycling company. We are looking for a Weighbridge Administrator to join their team in Braunstone. **The Role**: This role is to support the business both operationally and commercially. It entails working in conjunction with both sides of the business. You will report directly to the Business Support &...
-
Technical Services Administration Assistant
1 month ago
Leicester, Leicester, United Kingdom Macildowie Recruitment and Retention Full timeTHE OPPORTUNITY:Macildowie are currently recruiting for a Technical Services Administration Assistant working for a business based in Leicester. Provide Administration Support to the Engineering and Technical Team.This is a full time permanent position. THE ROLE & YOUR RESPONSIBILITIES: To work within the Fleet services, OE Engineering and Quality team in...