Customer Service Level 2 Apprenticeship
4 months ago
**Customer Service Level 2 Apprenticeship **As an apprentice Customer Advisor at the West Durrington Campus of **Northbrook College in Worthing**, you will become part of the admissions team, meeting and greeting students who come to Student Centre. You will be enthusiastic in supporting the team with promoting the recruitment and retention of students. Providing information and advice to prospective students.
**Key Responsibilities**
This will be a varied role and will suit someone with an aptitude and willingness to help people in a bustling environment. Amongst the day to day tasks will be:
- Signposting students
- Answering the telephone
- Speaking to students face to face in the student centre.
- Learning how to print ID cards.
**Skills Required**:
- Good Communication Skills
- Team Player
- Outgoing and Friendly
- IT Literate
- Adaptable
- Approachable
- Works on Own Initiative
In addition to the apprenticeship standard learning there will be mandatory training which the successful applicant will be expected completed as part of the onboarding process to be fully integrated into college life.
This role requires the applicants to have GCSE or equivalent Maths and English - ideally 9-4, is desired
**Working hours **will be Monday-Friday 9am-5pm and will be a 37 hour week.
**Salary** is fixed at £12,313.60 per annum which equates to £6.40 per hour.
**Things To Consider**
The learning provider will be Chichester College although the vacancy location is the Worthing so the ability to travel will be essential as this will be a remote learning with some attendance at Chichester.
**Job Types**: Full-time, Apprenticeship
Pay: £12,313.60 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Worthing, BN12 6NU: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- GCSE or equivalent (required)
Work authorisation:
- United Kingdom (preferred)
**Location**:
- Worthing, BN12 6NU (preferred)
Work Location: In person
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