Education and Apprenticeship Team Assistant

6 months ago

Worthing, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

Over the duration of your apprenticeship, you will develop the skills that will allows you to provide a high quality administration and customer focused support service to a range of internal and external customers. You will also study a Level 3 Business Administration or equivalent qualification as well as Level 2 Maths and English if required.

You will also deliver the skills that will allow you to deliver an accurate and effective administrative support to colleagues within the Education and Apprenticeship team.

Provide and receive routine information and give explanations and instructions clearly and concisely.

Follow departmental policies and processes and contribute to procedural and process changes which improve departmental effectiveness.

Administering and providing support to the Learning and Development team.

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

Communication

Provide and receive routine information and give explanations and instructions clearly and concisely.

Respond compassionately to staff who may be distressed.

Service Delivery and Improvement

Follow departmental policies and processes and contribute to procedural and process changes which improve departmental effectiveness.

Administering and providing support to the Learning and Development team, e.g. organising meetings, taking minutes, filing, data entry.

Participating pro-actively in team meetings and contribute ideas for improvement within the service.

People Management and Development

Provide advice and guidance to new or less experienced Learning & Development administrators.

Patient Care Delivery

Only incidental contact with patients.

Learning and Development

Attend mandatory training updates as required.

Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process.

Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.

Identify own learning needs and jointly plan training requirements with your line manager

Participate in the Trust’s appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service.

This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation.

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