Customer Service

6 months ago


Worthing, United Kingdom Sea cafe Full time

Overview:
**Duties**:

- Provide information about products and services, resolve customer queries, and process orders
- Perform data entry accurately and efficiently
- Analyse customer needs to recommend additional products or services (upselling)
- Maintain a high level of phone etiquette at all times

**Experience**:

- Proficiency in English and Spanish is essential
- Previous experience in customer service or a similar role is advantageous
- Strong communication skills with the ability to interact effectively with customers
- Multilingual abilities are a plus
- Demonstrated experience in data entry and analysis

Join our team as a Customer Service Representative to engage with our diverse customer base, utilise your language skills, and contribute to our commitment to exceptional service delivery.

**Job Type**: Part-time

Pay: £6.70-£14.99 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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