Customer Service
6 months ago
Overview:
**Duties**:
- Provide information about products and services, resolve customer queries, and process orders
- Perform data entry accurately and efficiently
- Analyse customer needs to recommend additional products or services (upselling)
- Maintain a high level of phone etiquette at all times
**Experience**:
- Proficiency in English and Spanish is essential
- Previous experience in customer service or a similar role is advantageous
- Strong communication skills with the ability to interact effectively with customers
- Multilingual abilities are a plus
- Demonstrated experience in data entry and analysis
Join our team as a Customer Service Representative to engage with our diverse customer base, utilise your language skills, and contribute to our commitment to exceptional service delivery.
**Job Type**: Part-time
Pay: £6.70-£14.99 per hour
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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