Lived Experience Co-ordinator

1 week ago


London, United Kingdom The forward trust Full time

**Lived Experience Co-Ordinator**

**Job Type**: Full Time, Permanent

**Location** North London

**Salary**:£25,154 per annum

We are Forward, the social enterprise that empowers people to break the cycle of crime or addiction to move forward with their lives. For more than 25 years we have been helping people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends, and a sense of community.

**The Role**

As a Lived Experience Co-Ordinator in the Dependency and Recovery Service, you will be working within a hybrid model as part of a flexible, multi-disciplinary team. You will be predominately working with males 26yrs + within our in-person service, co-ordinating a meet and greet service upon release from prison and also supporting clients on probation in the community.

You will need to be confident working autonomously and representing the Dependency and Recovery Services.

This role is primarily responsible for the development and management of our Lived Experience peer mentor/volunteer service. You will be required to recruit, train and supervise day to day management of peer mentor/volunteers.

You will also co-ordinate team meetings, update training and provide supervision for peer mentor/volunteers and where applicable support with Level 2 peer mentoring qualification

You will carry a diverse caseload, navigating client’s recovery journey, providing support/continuity of contact and signposting. You will be responsible for completing comprehensive assessments, collaborative action plan, whilst maintaining accurate record keeping throughout on electronic case management systems. Our model is a blended approach of 1:1 and group work, face-to-face and virtual.

You will be responsible for adhering to the targets set by Forward and the local commissioners. Co-operative working relationships with other partner agencies and probation staff are vital to this role.

Some degree of flexibility may be required for out of office work, but this is a predominately Mon -Fri 09:00-17:00 role.

You may at times be required to attend our head office for training, community hubs for team mtgs and attend local and Forward events to promote the Lived Experience Network.

**What are we looking for?**
- Knowledge of the issues facing service users in the criminal justice sector.
- Previous experience of providing a peer support service to this or a similar client group or working closely with volunteers
- Demonstrable experience of managing high caseloads, carrying out risk/ comprehensive assessments, SMART action plans and effective case records
- Experience of delivering both 1:1 and group-work interventions using motivational techniques
- Experience of providing training and support for peer support services to prisoners, or those with drug or alcohol problems
- The ability to set and stick to professional boundaries and manage risks
- Ability to work effectively with key partners in order to successfully deliver projects
- Demonstrate the ability to organise workload, ensuring effective time management and prioritisation to meet targets
- Understanding of, and commitment to, the principles of equal opportunity and GDPR requirements including client confidentiality
- Experience of strong communication skills with people from a range of backgrounds in a sensitive, supportive and professional manner
- Proactivity - Quick thinking with a high level use of initiative
- Resilience - Solves problems, takes learning on board from mistakes to aid personal and professional growth
- Adaptability - Can work in fast-paced changing environments
- Confidence - Has confidence in own abilities, has good eye contact and able to communicate clearly and concisely
- Team Work - Works in harmony with colleagues to deliver results
- Open to Feedback - Open to constructive feedback in order to further develop
- A relevant qualification in criminal justice/social care or relevant experience in a comparable role

**What we offer**
- Training opportunities and career development
- Flexible working
- Season Ticket Loan Scheme
- Cycle to work scheme
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)

**To Apply**

**Job Types**: Full-time, Permanent

Pay: £25,154.00 per year

Work Location: In person

Reference ID: 402735



  • London, United Kingdom C&M Executive Recruitment Full time

    Our client, a travel-tech startup, is seeking a Customer Experience Coordinator to be client-facing voice and brand champion the company. You will oversee and manage the customer experience by providing customer support, overseeing the deployment of guest and trip communications and fielding inquiries in a positive way. **Customer Experience Co-ordinator...


  • London, United Kingdom C&M Executive Recruitment Full time

    Our client, a travel-tech startup, is seeking a Customer Experience Coordinator to be client-facing voice and brand champion the company. You will oversee and manage the customer experience by providing customer support, overseeing the deployment of guest and trip communications and fielding inquiries in a positive way. **Customer Experience Co-ordinator...

  • Research Co-ordinator

    2 weeks ago


    London, United Kingdom Anthony Nolan Full time

    We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow. By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match....

  • Office Co-ordinator

    2 weeks ago


    London, United Kingdom Hurford Salvi Carr Full time

    We have an exciting new opportunity not to be missed! At **Hurford Salvi Carr**, we are currently looking to recruit an experienced** Office Co-ordinator **to help support the team at our office based in **Aldgate,** East London.** You will join us on a **full time, permanent basis **and in return, you will receive a **competitive basic salary of...


  • London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    The patient experience co-ordinator will provide coordination, support and administrative skills to the patient experience team. The post holder will work as a key member of the patient experience team and will be responsible for managing and maintaining core documentation,information and reporting for the Patient and Public Engagement and Experience...


  • London, United Kingdom Catch 22 PLC Full time

    **Job title**: **Facilities Co-ordinator** **Job type**: - Permanent**Emp type**: - Full-time**Salary type**: - Annual**Salary**: - GBP £35,000.00**Location**: - Hampstead, London**Job published**: - 01/08/2023**Job ID**: - 46575**Facilities Co-ordinator, West Hampstead (NW6), c £35k plus full package** A well-known, privately owned, financing and...


  • London, United Kingdom Catch 22 PLC Full time

    **Job title**: **Facilities Co-ordinator** **Job type**: - Permanent**Emp type**: - Full-time**Salary type**: - Annual**Salary**: - GBP £35,000.00**Location**: - Hampstead, London**Job published**: - 01/08/2023**Job ID**: - 46575**Facilities Co-ordinator, West Hampstead (NW6), c £35k plus full package** A well-known, privately owned, financing and...

  • Office Co-ordinator

    3 weeks ago


    London, United Kingdom Hurford Salvi Carr Full time

    We have an exciting new opportunity not to be missed! At **Hurford Salvi Carr**, we are currently looking to recruit an experienced **Office Co-ordinator **to help support the team at our office based in **Aldgate, East London. ** You will join us on a **full time, permanent basis **and in return, you will receive a **competitive basic salary of £32,000.00...

  • Pathway Co-ordinator

    2 weeks ago


    London, United Kingdom Imperial College Healthcare NHS Trust Full time

    An exciting opportunity has arisen within the urological cancers administration team at Charing Cross Hospital’s urology department. The successful post holder will be primarily responsible for co-ordinating the bladder and renal cancer confirmed diagnosis clinics and thus will be required to work as part of a multi-disciplinary team alongside consultants,...


  • London, United Kingdom Chess Partnership Full time

    This centrally located, high end private members club with 50 bedrooms and 5,000 members has an opportunity for an outgoing individual who will immerse themselves in elevating the Club experience for its membership. You will be involved in arranging private events internally and occasional trips externally, also liaising and promoting these activities to the...


  • City of London, United Kingdom C&M Travel Recruitment Full time

    Our client, a travel-tech startup, is seeking a Customer Experience Coordinator to be client-facing voice and brand champion the company. You will oversee and manage the customer experience by providing customer support, overseeing the deployment of guestand trip communications and fielding inquiries in a positive way. **Customer Experience Co-ordinator...

  • Pathway Co-ordinator

    2 months ago


    London, United Kingdom Imperial College Healthcare NHS Trust Full time

    An exciting opportunity has arisen within the urological cancers administration team at Charing Cross Hospital’s Urology department. The post holder will be primarily responsible for co-ordinating and managing the Cancer clinics and thus will be required to work as part of a multi-disciplinary team alongside Consultants, registrars, nurses, other pathway...

  • Pathway Co-ordinator

    2 weeks ago


    London, United Kingdom Imperial College Healthcare NHS Trust Full time

    An exciting opportunity has arisen within the urological cancers administration team at Charing Cross Hospital’s Urology department. The post holder will be primarily responsible for co-ordinating and managing the Prostate Cancer clinics and thus will be required to work as part of a multi-disciplinary team alongside Consultants, registrars, nurses, other...


  • London, United Kingdom Catch 22 Full time

    **Facilities Co-ordinator, West Hampstead (NW6), c £35k plus full package** A well-known, privately owned, financing and property group with corporate offices in north London, is recruiting a Facilities Co-ordinator. This is a varied and hands on facilities role that includes day to day oversight of the buildings and FM services such as FM helpdesk,...


  • London, United Kingdom Catch 22 Full time

    **Facilities Co-ordinator, West Hampstead (NW6), c £35k plus full package** A well-known, privately owned, financing and property group with corporate offices in north London, is recruiting a Facilities Co-ordinator. This is a varied and hands on facilities role that includes day to day oversight of the buildings and FM services such as FM helpdesk,...

  • Pathway Co-ordinator

    3 weeks ago


    London, United Kingdom Imperial College Healthcare NHS Trust Full time

    An exciting opportunity has arisen within the administration team at Charing Cross Hospital’s urology department. The post holder will be primarily responsible for co-ordinating and managing the Benign urology clinics and thus will be required to work as part of a multi-disciplinary team alongside Consultants, registrars, nurses, other pathway...


  • London, United Kingdom Navartis Full time

    **Streetwork co-ordinator - Northwest London.** I have an exciting opportunity for a Streetworks co-ordinator to join an established and expanding company to support their plethora of projects. This role requires you to manage traffic, co-ordinate and lead gangs, approve costs and plan the civil activities. **Streetworks co-ordinator Requirements**: -...

  • Co-ordinator

    2 days ago


    London, United Kingdom Compass Group Full time

    **Co-Ordinator - Stephenson House, UCLH** - £12.95 per hour - 37.5 hours per week - Monday to Friday We're currently recruiting a dedicated Co-Ordinator to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 37.5 hours per week. As a Co-Ordinator, you will use your skills to maintain a high standard of...


  • London, United Kingdom CBRE Managed Services Full time

    This position is responsible to support and coordinate activities related to delivery of workplace experience services for clients, where offered, including administrative support for teams managing and directing services. This role will also be required to assist with the co-ordination of site from a Facilities perspective, by maintaining concise records or...


  • London, United Kingdom Farrer & co Full time

    Farrer & Co is synonymous with the highest quality legal advice and service. We advise individuals, families, businesses, financial services, educational and not-for-profit organisations on every aspect of the law, wherever the need arises. From our offices in London we work with trusted professionals around the world to deliver a seamless international...