Visitor Experience Assistant

2 weeks ago


Oxford, United Kingdom University of Oxford Full time

**About the role**

Based in the beautiful Ashmolean Museum, you will deliver a world class experience for our visitors by acting as the museum’s ambassador. You will interact with a various range of people and respond to visitor’s questions and needs. Using product knowledge, you will welcome and inspire our visitors as well as encourage visitor giving (donations).

To help you achieve this, we will provide comprehensive and structured training alongside development opportunities.

There are 10 part-time vacancies available with varying hours and shift patterns. All shift patterns will involve working at least one weekend day. This role is fixed-term for 18 months.

This role will involve regular manual handling and some lone working. Full training will be provided.

**About You**

Are you a passionate and friendly person?

Do you enjoy working as a team?

Are you good at solving unexpected problems?

Do you love museums?

**We would love to hear from you**

It would be bonus if you have experience in a customer-facing role in a heritage environment or/and a working knowledge of another language.

**What We Offer**

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

- An excellent contributory pension scheme
- 38 days of annual leave
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Discounted bus travel and Season Ticket travel loans

**Diversity**

**How to apply**

**Recruitment drop-in event**

Join us on Friday 12 April in the Learning Studio at the Ashmolean Museum 13:30 - 16:00 to find out more about the Visitor Experience Assistant role.
- Get the chance to learn more about the Ashmolean
- Meet Ashmolean staff and ask us questions



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