Front of House Visitor Host

4 weeks ago

Oxford, United Kingdom Bodleian Libraries Full time
About the role
Are you a driven individual who is passionate about bringing history to life?

The Bodleian Libraries is looking for two enthusiastic team players interested in delivering exemplary customer service to join our dedicated Front of House team. As a Visitor Host, you will work with a diverse range of people from varied backgrounds, delivering a world-class service for every visitor.

Putting visitors first, you will pride yourself on delivering engaging and informative guided tours to an international audience whilst proactively promoting and selling the Bodleian’s range of public offers.

This role involves working to a daily staffing schedule where you will be required to move around the different service point positions, walk groups around the site on guided tours, and lift and move lightweight equipment.

This is a permanent post, with 2 part-time vacancies available working across a 2-week rota:

Vacancy 1: 13.75 hours (average across 2 weeks). The working days are:
• Week 1: Monday, Saturday, Sunday
• Week 2: Monday, Sunday

Vacancy 2: 14.125 hours (averaged across 2 weeks). The working days are:
• Week 1: Monday, Tuesday, Sunday
• Week 2: Tuesday, Sunday

About You
You will have experience of working confidently under pressure in a customer-focused environment. You will be able to communicate clearly with an ability to relate to visitors of all ages and nationalities. 

What We Offer
As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:
• An excellent contributory pension scheme
• 38 days of annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans

More information is available at

Diversity
Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.

How to apply
You will be required to upload your CV and a supporting evidence form using the attached template as part of your online application. Your supporting evidence form should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs or supporting evidence forms submitted on their own will not be considered. 

We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. The Chair of this recruitment panel will be Jake Firth, Tours and Visitor Experience Manager, who can be contacted with enquiries relating to the role (jacob.firth@bodleian.ox.ac.uk). General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department (recruitment@glam.ox.ac.uk).

  • Front of House Visitor Host

    4 weeks ago

    Oxford, United Kingdom University of Oxford Full time

    Are you a driven individual who is passionate about bringing history to life? The Bodleian Libraries is looking for enthusiastic team players interested in delivering exemplary customer service to join our dedicated Front of House team. As a Visitor Host, you will work with a diverse range of people from varied backgrounds, delivering a world-class service...

  • Front of House Visitor Host

    4 weeks ago

    Oxford, United Kingdom University of Oxford Full time

    Are you a driven individual who is passionate about bringing history to life? The Bodleian Libraries is looking for enthusiastic team players interested in delivering exemplary customer service to join our dedicated Front of House team. As a Visitor Host, you will work with a diverse range of people from varied backgrounds, delivering a world-class service...

  • Front of House Visitor Host

    1 month ago

    Oxford, United Kingdom University of Oxford Full time

    Are you passionate about bringing history to life? The Bodleian Libraries is looking for an enthusiastic individual interested in delivering exemplary customer service to join our dedicated Front of House team. As a Visitor Host you will work with a diverse range of people from varied backgrounds, delivering a world class service for every visitor. Putting...

  • Front of House Visitor Host

    4 weeks ago

    Oxford, United Kingdom University of Oxford Full time

    Are you a driven individual who is passionate about bringing history to life? The Bodleian Libraries is looking for enthusiastic team players interested in delivering exemplary customer service to join our dedicated Front of House team. As a Visitor Host, you will work with a diverse range of people from varied backgrounds, delivering a world-class service...

  • Front of House Visitor Host

    1 month ago

    Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    About the roleAre you a driven individual who is passionate about bringing history to life?The Bodleian Libraries is looking for two enthusiastic team players interested in delivering exemplary customer service to join our dedicated Front of House team. As a Visitor Host, you will work with a diverse range of people from varied backgrounds, delivering a...

  • Front of House Visitor Host

    1 month ago

    Oxford, United Kingdom University of Oxford Full time

    **About the role** Are you a driven individual who is passionate about bringing history to life? The Bodleian Libraries is looking for two enthusiastic team players interested in delivering exemplary customer service to join our dedicated Front of House team. As a Visitor Host, you will work with a diverse range of people from varied backgrounds,...

  • Front of House Supervisor

    1 month ago

    Oxford, United Kingdom University of Oxford Full time

    **About the role** Are you the Bodleian Libraries’ next Front of House Supervisor? The Tours and Visitor Experience department is looking for a dynamic and driven individual to help lead a high achieving team of Visitor Hosts to deliver a world class service for every visitor. Striving to give visitors a memorable experience, you will be proactive,...

  • Front of House/visitor Experience and Retail

    1 month ago

    Oxford, United Kingdom University of Oxford TSS Full time

    Web advert **Vacancy ID**: 14305 We are currently recruiting for a temporary Front of House/Visitor Experience and Retail Assistant for a centrally based Oxford University Department, starting asap on a part-time/ variable hours. Weekend work is mandatory. **Duties**: - Deliver a world class experience for visitors and excellent customer service by...

  • Front of House Supervisor

    1 month ago

    Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    About the roleAre you the Bodleian Libraries' next Front of House Supervisor?The Tours and Visitor Experience department is looking for a driven individual to help lead a high achieving team of Visitor Hosts to deliver a world class service for every visitor.Striving to give visitors a memorable experience, you will be proactive, personable, and an excellent...

  • Front of House Supervisor

    4 weeks ago

    Oxford, United Kingdom Bodleian Libraries Full time

    About the roleAre you the Bodleian Libraries’ next Front of House Supervisor?The Tours and Visitor Experience department is looking for a dynamic and driven individual to help lead a high achieving team of Visitor Hosts to deliver a world class service for every visitor.Striving to give visitors a memorable experience, you will be proactive, personable,...

  • Front of House Receptionist

    2 weeks ago

    Oxford, United Kingdom Select Recruitment Specialists Ltd Full time

    Are you passionate about security and hospitality? Can you create a safe, welcoming environment for both members and visitors of a prestigious education institution? If you’re nodding your head, why not consider the role of a Front of House Receptionist? In this pivotal role, you will be the face of the institution, operating at the forefront of security...

  • Front of House Receptionist

    3 days ago

    Oxford, United Kingdom Select Recruitment Specialists Ltd Full time

    Are you passionate about security and hospitality? Can you create a safe, welcoming environment for both members and visitors of a prestigious education institution? If you’re nodding your head, why not consider the role of a Front of House Receptionist? In this pivotal role, you will be the face of the institution, operating at the forefront of security...

  • Visitor Experience Duty Manager

    1 month ago

    Oxford, United Kingdom University of Oxford Full time

    The Ashmolean Museum is seeking to appoint a variable hours Duty Manager to join the Visitor Experience team. The Ashmolean is the University of Oxford’s museum of art and archaeology, founded in 1683. Our world-famous collections range from Egyptian mummies to contemporary art, telling human stories across cultures and across time. As a world-class...

  • Front of House Receptionist

    2 days ago

    Oxford, Oxfordshire, United Kingdom Select Appointments Full time

    Are you passionate about security and hospitality? Can you create a safe, welcoming environment for both members and visitors of a prestigious education institution? If you're nodding your head, why not consider the role of a Front of House Receptionist?In this pivotal role, you will be the face of the institution, operating at the forefront of security and...

  • Front of House Receptionist

    2 weeks ago

    Oxford, United Kingdom Select Recruitment Specialists Ltd Full time

    Are you passionate about security and hospitality? Can you create a safe, welcoming environment for both members and visitors of a prestigious education institution? If you’re nodding your head, why not consider the role of a Front of House Receptionist?In this pivotal role, you will be the face of the institution, operating at the forefront of security...

  • Front of House Receptionist

    2 days ago

    Oxford, United Kingdom Select Appointments Full time

    Are you passionate about security and hospitality? Can you create a safe, welcoming environment for both members and visitors of a prestigious education institution? If you're nodding your head, why not consider the role of a Front of House Receptionist?In this pivotal role, you will be the face of the institution, operating at the forefront of security...

  • Front of House Porter

    2 weeks ago

    Oxford, United Kingdom Belmond Management Full time

    As a Front of House Porter at Le Manoir aux Quat’Saisons you will be the first friendly face to meet and greet our guests and showcase everything that we embody as one of our team. If you are looking to develop your skills and be part of the future of luxury, this is your moment. Please note this is a Fixed Term contract until Summer 2024. **Primary...

  • Front of House Porter

    2 weeks ago

    Oxford, United Kingdom Belmond Full time

    As a Front of House Porter at Le Manoir aux Quat’Saisons you will be the first friendly face to meet and greet our guests and showcase everything that we embody as one of our team. If you are looking to develop your skills and be part of the future of luxury, this is your moment. Please note this is a Fixed Term contract until Summer 2024. Primary...

  • Front of House Team Member

    7 days ago

    Oxford, United Kingdom The City Pub Group Full time

    Are you looking to join an exciting Pub Co that can offer you personal development and career opportunities all over the country? Look no further than The Plough at City Pub Group. We are looking for great people to join the team as Front of House Team Member. Pay starting at £11.44 per hour, plus tips  50% off food, drinks, and accommodation...

  • Front of House Team Member

    1 week ago

    Oxford, United Kingdom Nuffield Health Full time

    Front of House Team Member / ReceptionistNuffield Health Oxfordshire FWC | Front of House | Permanent | Part time£25,480 per annum (pro-rata)8 hours per week Making a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the...