Customer Service
3 weeks ago
Our client requires Complaints Handlers to work within their Patient Transport team in Ponders End. They provide excellent long term positions and can offer the possibility of a permanent position after a successful trial period.
All Applicants must have 5 year continuous checkable work history with no gaps and hold an enhanced DBS check.
Duties will include:
- Be able to deal with queries or complaints from first initial contact to resolution.
- Must be able to use Micrsoft Office and Outlook
- Must have experience dealing with customer complaints and investigation reporting.
- Must have good written skills and a good telephone manner
- Be first point of contact for all complaints that come from customers/clients
- Must be confident to be able to deal with all stakeholders involved in the running of the PTS depot
**Pay Rate and hours**:
- £10.50ph
- Monday to Friday
- 9am till 5pm
**Our client offers**:
- Onsite parking
- Long term assignments
**Benefits of working for The Best Connection Group Limited include**:
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Weekly pay
- Pension contribution
- Online payslips
**Benefits & Requirements**:
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Canteen
- Ongoing Assignment
- Overtime Available
- Possible permanent position following a successful trial period
- Training Provided
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