Customer Service Officer
2 months ago
AH2301_1706005040 Posted: 23/01/2024
- £14.00 - £14.20 per hour
- Enfield, London
- TEMPORARY
Monday - Friday
9am - 5:30pm
Temp - Perm position
Office based
£14p/h PAYE
Must have previous experience working within a Call Centre
**Customer Service Advisor duties and responsibilities**:
- A Customer Service Advisor's primary goal is to resolve all customer queries and ensure that customers are satisfied with the company's service or products. Their main duties and responsibilities include:
- Responding to customer complaints
- Escalating problems to the technical team or other members of the product team
- Updating customer information in the company database
- Providing information about new and existing products and services
- Tracking and processing new orders and refunds
- Making sales and processing payments, when necessary
- Performing administrative tasks as assigned by the Supervisor
Customer Service
Call Handling
Inbound Calls
Call Centre
Customer Service Advisor
Call Handler
LON123
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