Customer Service Officer

2 months ago


Enfield, United Kingdom Daniel Owen- UK Full time

AH2301_1706005040 Posted: 23/01/2024
- £14.00 - £14.20 per hour
- Enfield, London
- TEMPORARY

Monday - Friday
9am - 5:30pm
Temp - Perm position
Office based
£14p/h PAYE
Must have previous experience working within a Call Centre

**Customer Service Advisor duties and responsibilities**:

- A Customer Service Advisor's primary goal is to resolve all customer queries and ensure that customers are satisfied with the company's service or products. Their main duties and responsibilities include:

- Responding to customer complaints
- Escalating problems to the technical team or other members of the product team
- Updating customer information in the company database
- Providing information about new and existing products and services
- Tracking and processing new orders and refunds
- Making sales and processing payments, when necessary
- Performing administrative tasks as assigned by the Supervisor

Customer Service
Call Handling
Inbound Calls
Call Centre
Customer Service Advisor
Call Handler

LON123



  • Enfield, United Kingdom Enfield Council Full time

    **Customer Services Officer x 3** **Permanent - Full time (36 hours)** **Scale 4** Want to work with a great team and atmosphere? Want a career path? Want to work in Enfield? Enfield Libraries have a number of full-time positions available. Enfield has 17 libraries, with over a million visitors per year. We also issue over a million items per year. The...


  • Enfield, United Kingdom Service Care Full time

    **Early Intervention Officer** **Enfield, UK** **Temporary** **Full Time** We are seeking a dedicated and skilled Early Intervention Officer to join our team in Enfield on a full-time temporary ongoing basis. The Early Interventions Officer will be a part of a team working to improve homelessness prevention, reduce temporary accommodation and work towards...


  • Enfield, United Kingdom BBS Recruitment Ltd Full time

    **Purpose of the Role a Senior Customer Service Officer**: To deputise for the Team Leader and work with other scale 5s across the service to provide cover and resilience. To operate as part of the team providing the efficient day-to-day operation of first point of contact for customers via telephony, face to face and online support services, enabling...


  • Enfield, United Kingdom Pertemps Enfield Full time

    A well established and growing company based in Enfield Chase are looking for administration staff to grow and expand their current team, even though the role is listed as an administrator you will be given the opportunity to learn all aspects of the business. Lovely small bright and friendly office. They have a brand-new CRM system alongside new software...


  • Enfield, United Kingdom Response Personnel Full time

    Customer Service Advisor to look afterthe administration for a busy department. e-book and database order processing and other support tasks ensuring continuous high level of service and satisfaction for internal and external customers through adherence to workflows, SLAs and best practice. Reporting and analysing Tableou KPI reporting detailed...


  • Enfield, United Kingdom STORMX RECRUITMENT LIMITED Full time

    Are you someone who loves working with people? If yes, then this is the job for you. We are recruiting for a Customer Service Advisor based near Enfield. As a Customer Service Advisor, you will be at the epicentre of customer care for a well-established business. **Requirements**: - Attention to detail - Customer facing soft skills - Strategic...


  • Enfield, United Kingdom Mission 4 Recruitment Ltd Full time

    Our client is looking for a proactive, resourceful, problem solving **CUSTOMER SERVICE ADMINISTRATOR**. This role is hybrid, with 3 days working from home and 2 days in the office in Waltham Cross. You will need a suitable working environment at home. **Salary**: £27,000, plus 25 days holiday, plus medical cover. On a day to day basis you will: -...


  • Enfield, United Kingdom Brook Street Full time

    **Customer Service Advisor** Enfield £12 per hour Temp to perm Start ASAP 1. Are you looking for shift work? 2. Do you enjoy great customer service? 3. Are you able to multitask and have good attention to detail? 4. Are you able to work under pressure? This is an exciting opportunity for a dedicated reliable individual to join a head office team...

  • Customer Service

    1 month ago


    Enfield Town, United Kingdom The Recruitment Group Full time

    We are looking for a Customer Services Operations Support exec based in Enfield / North London, job description attached. The main details are as follows: **Remuneration/Benefits** - Between £24,000 to £26,000 per annum - 22 days holiday - Workplace pension scheme (available after 3 months’ service) - Death in service benefit (available after successful...


  • Enfield, United Kingdom CarStore Full time

    **Customer Service Advisor** **CarStore Direct Pod Advisor** **Location: Enfield** **14 hours per week - Saturday 9am-6pm & Sunday 10am-4pm** **A basic salary of £9,100 with, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals...


  • Enfield, United Kingdom 4Social Work and Public Sector Staffing Full time

    **Customer Services Advisor - Enfield (Temp Vacancy)** **Umbrella Pay Rate**:£17.07ph** **Full-Time (37 hours)** **Job Purpose**: Customer Services Advisors answering queries on the phone related to Council wide enquiries. We are an inbound Customer Service Call Centre dealing with all types of enquiries from members of the public. It is a very fast...

  • Customer Service

    1 month ago


    Enfield, United Kingdom The Best Connection Employment Group Full time

    Our client requires Complaints Handlers to work within their Patient Transport team in Ponders End. They provide excellent long term positions and can offer the possibility of a permanent position after a successful trial period. All Applicants must have 5 year continuous checkable work history with no gaps and hold an enhanced DBS check. Duties will...


  • Enfield, United Kingdom Omega Social Care Employment Full time

    **Customer Services Advisors **answering queries on the phone - **Hours Per Week : 35.00**: - **Contract: Temporary initially 2 months**: - **Start Time : 09:00**: - **End Time : 17:00**: - **PAYE RATE : £13.65 PH** We are an inbound Customer Service Call Centre dealing with all types of enquiries from members of the public. It is a very fast-paced...


  • Enfield, United Kingdom OmniRMS For Osbourne Full time

    Welcome to Osborne - A World of Possibilities We believe we are one of the leading construction businesses in the UK. As a family-owned business, we have the freedom and flexibility to take a different approach and provide an inclusive environment which is aligned to our core values of Quality, Integrity, Openness, Caring and Progressive. As a responsible...


  • Enfield, United Kingdom Huntress Full time

    Customer Service Advisor - Enfield We are looking for a customer focused individual who is keen to support a company with your natural ability to adapt and support across the business, while always putting the customer first! This hybrid working opportunity is for a company based in Enfield, working 37 hours per week, Monday - Friday. The offer flexible...


  • Enfield Town, United Kingdom Service Care Solutions Full time

    Housing Solutions Officer Enfield, London Temporary Full Time We are seeking a dedicated and skilled Housing Solutions Officer to join a team based in Enfield on a full-time temporary ongoing basis. The Housing Solutions Officer will be responsible for providing advice, assistance, and support to individuals seeking housing solutions, and actively...


  • Enfield, United Kingdom MB Group Full time

    Our Client, a leading car dealership group are currently looking for a **Customer Service Advisor** join their business based out of their Toyota Enfield Dealership. The **Customer Service Advisor** is responsible for delivering excellent customer service and retention within their centre. This is a fantastic opportunity for an experienced customer service...


  • Enfield Town, United Kingdom Service Care Solutions Full time

    Housing Solutions OfficerEnfield, LondonTemporary Full TimeWe are seeking a dedicated and skilled Housing Solutions Officer to join a team based in Enfield on a full-time temporary ongoing basis. The Housing Solutions Officer will be responsible for providing advice, assistance, and support to individuals seeking housing solutions, and actively working to...


  • Enfield, United Kingdom STORMX RECRUITMENT LIMITED Full time

    Are you someone who loves working with people, dynamic and can lead a team? If yes, then this is the job for you. We are recruiting for a Customer Service Manager based near Enfield. As a manager you will be at the epicentre of customer care for a well-established business. Main Duties - Handling customer queries and complaints in a timely and sensitive...


  • Enfield, United Kingdom Northgate Vehicle Hire Full time

    **CUSTOMER SERVICE AGENT - ENFIELD** **Salary**: £26,039 pa Plus Overtime as required & Bonus **Weekly Hours**: 42.5 hours / week **As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.** As a **Customer Service Agent**, you expertly bring to life the Northgate experience, managing the...