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Customer Service Advisor

4 months ago

Enfield, United Kingdom MB Group Full time

Our Client, a leading car dealership group are currently looking for a **Customer Service Advisor** join their business based out of their Toyota Enfield Dealership.

The **Customer Service Advisor** is responsible for delivering excellent customer service and retention within their centre.

This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group.

Key responsibilities of a **Customer Service Advisor**
- Actively managing a pipeline of leads and working closely with the sales team in the centre to deliver a personalised customer experience.
- Works closely with the Group Renewals Manager, who is responsible for leading the overall approach to customer retention.

To be a **Customer Service Advisor**
- Have first class customer service skills
- Experience working within retail sales, hospitality or premium customer service roles
- Be a dynamic and personable individual who is willing to learn
- Possess excellent communication skills
- Have a proactive and independent nature

**About the Company**
- Basic salary of £35,000 p.a.
- Internal progression opportunities
- Excellent benefits package, including life insurance and company car scheme
- Manufacturer based training and accreditation

**About Our Client**
Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further.

**What’s Next?**

**Job Types**: Full-time, Permanent

**Salary**: £35,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person