Customer Services Officer
5 months ago
**Job Description**:
We Are St Helens Borough Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.
Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.
Making A Difference as a Customer Services Officer in our Contact Centre
Applicants must be flexible and willing to work a rotating shift pattern, between 8.00 am and 6.00 pm Monday to Friday and the occasional Saturday throughout the year. This is a hybrid - based role with a mixture of home working and office working at our St Helens base.
Interested to Find Out More?
You can review our full job description details, and person specification information here.
Equality & Diversity
St Helens Borough Council is a Disability Confident Employer. Disability Confident Employers lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.
NOLAN Principles of Conduct in Public Life
All Council employees are required to abide by the ethical standards embodied by the 7 Nolan
Principles: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership.
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