Gatehouse Security Officer

2 weeks ago


St Helens, St. Helens, United Kingdom Kingdom Services Group Ltd Full time

**Job Summary**

We are seeking a highly skilled and experienced Gatehouse Security Officer to join our team at Kingdom Services Group Ltd. As a Gatehouse Security Officer, you will be responsible for ensuring the safety and security of our clients and their properties.

**Key Responsibilities:**

  • Act as the first point of contact for the site, providing excellent customer service and ensuring a positive experience for clients and visitors.
  • Liaise with clients to fulfill security requirements on site, including conducting regular site patrols and supervising and controlling site access.
  • Complete various security documentation, including incident reports and security logs.
  • Liaise with management effectively and efficiently, providing regular updates and reports on site security.
  • Protect the image of high-profile clients and Kingdom Services Group Ltd, maintaining a professional and courteous demeanor at all times.
  • Conduct regular site patrols, identifying and mitigating potential security risks.
  • Where appropriate and trained, act as an incident first responder, providing emergency assistance and support.

**Requirements:**

  • A valid SIA licence or applied for one.
  • A full five-year checkable employment history.
  • Excellent customer service skills, with the ability to communicate effectively with clients and colleagues.
  • Previous experience in a similar role is desirable, but not essential.
  • Surveillance skills, with the ability to monitor and respond to security incidents.
  • Excellent communication skills, both written and verbal.
  • A good level of judgment and professionalism, with the ability to make informed decisions in high-pressure situations.
  • IT skills, with the ability to use security software and systems.

**What We Offer:**

  • A competitive hourly rate of £11.44.
  • A contributory pension scheme.
  • Hastee pay – get an advance on your pay when needed.
  • A friendly and supportive team environment.
  • Free on-site parking.
  • Training, career development, and progression opportunities.


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