Perforce and Jira Administrator

4 months ago

Edinburgh, United Kingdom Build A Rocket Boy Full time

The P4 (Perforce) and JIRA Administrator will be responsible for managing and maintaining the version control system (P4) and the issue tracking system (JIRA) to support development and project management activities within the organization. This role involves configuring and customising both systems to meet the needs of various teams, ensuring optimal performance, as well as training other members of the IT support team.

**Key Responsibilities**:
**1. P4 (Perforce) Administration**:

- Install, configure, patch and maintain the Linux operating system on which Perforce is installed.
- Confident in enterprise deployment and understand replication and failover options.
- Manage user accounts, permissions, and access controls within Perforce.
- Monitor and optimize the performance of the Perforce server.
- Implement Perforce server solutions that align with the company disaster recovery plans.
- Provide front-line and backend technical support and troubleshooting for all Perforce-related issues.
- Ensure the integrity and security of source code repositories.
- Develop and maintain documentation for Perforce administration and usage.

**2. JIRA Administration**:

- Install, configure, and maintain JIRA instances.
- Customize JIRA workflows, fields, screens, permissions, and notifications to meet project requirements.
- Manage user accounts, groups, and roles within JIRA.
- Understand how to deliver efficient solutions to align with rapid business change.
- Review online availability and recovery plans for JIRA.
- Provide technical support and troubleshooting for JIRA-related issues.
- Develop and maintain documentation for JIRA administration and usage.
- Integrate JIRA with other tools and systems as required.

**3. Training and Support**:

- Conduct training sessions for users on P4 and JIRA functionalities and best practices.
- Create and update training materials, guides, and FAQs.
- Provide ongoing support to users, addressing any questions or issues that arise.

**4. Continuous Improvement**:

- Stay updated with the latest developments in P4 and JIRA.
- Evaluate and implement new features or plugins to enhance system capabilities.
- Collaborate with development and project management teams to gather feedback and improve system usage.

**Experience**:

- Proven experience as a P4 (Perforce) and JIRA Administrator or similar role.
- Strong knowledge of version control systems, specifically Perforce and the system architecture to support the server environment.
- Extensive experience with JIRA administration, including workflow customization and integration with other tools.
- Familiarity with scripting languages (e.g., Python, Bash) for automation tasks.

**Skills**:

- Excellent problem-solving and troubleshooting abilities.
- Strong organisational and time management skills.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Attention to detail and commitment to quality.
- Technically capable in a server computing environment
- Ability to evaluate risk, complexities and limitations when configuring and maintaining systems deployed to 1000 users.

**Work Environment**:

- This role may require occasional on-call support and maintenance during off-hours.
- The position can be based remotely or at the company's office.

**Our Global Benefits & Perks**:

- **Unlimited coaching & therapy** — with Oliva, to support your mental health
- **Stock Options** — everyone owns a piece of our success
- **Compassionate Leave** — regardless of who it is, whether you've miscarried, or a lost a pet, you don't need to tell us why
- **Caregiver Leave** — up to 5 days each year to support your loved ones
- **Pension scheme** — to finance those golden years
- **Socials **—** **office & remote events, play sessions and company-wide parties
- **And even more benefits based on your location**

***If you're based in the UK**:

- **29 Annual Leave + 3 bank holidays** - we're flexible with most bank holidays so you can use the time to celebrate what's important to you
- **Long Service Days** - 2 extra days added on your 2nd & 4th anniversaries with us.
- **Private Medical Insuranc**e - full cover with AXA
- **Healthcare Cash Plan** - Level 3 cover with Medicash
- **Enhanced Family Leave after 2 years' service -** Primary caregivers; 13 weeks full pay, 13 weeks half pay, Secondary caregivers; 2 weeks full pay
- **Cycle2Work** **Scheme** - lease a bike through us and save on tax too
- **Electric Car Charging** - electric car charging at our Port office in Edinburgh, Scotland.

**About us**:
Build A Rocket Boy is developing EVERYWHERE; an experience with a breadth of unimaginable gameplay adventure.

We are a mix of industry leading veterans whose credits include some of the best selling and most loved games of all time. We're a creative digital entertainment studio with an open and progressive methodology, dedicated to delivering games of the highest calibre poss

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