Customer Service Clerk

5 months ago


Newcastle upon Tyne, United Kingdom Toolbank Full time

Toolbank are one of the leading distributors of tools, accessories and hardware products to merchant, retail and e-commerce markets throughout the UK & Ireland.

Trading from 11 strategically sited warehouses, backed by central distribution we provide our 12,000 customer outlets with 24/ 48hour service on over 30,000 products via our network of specialist logístical facilities.

Toolbank, as part of the Dormole group of companies, remains a privately-owned and managed business committed to providing first class, efficient and friendly service to our customers and suppliers delivered by our team who all work in a rewarding, secure and enjoyable environment.

**About the role**:

- Encouraging extra sales in a highly competitive environment through upselling and promotions
- You will be fully supported by Toolbank’s proven first class service package and marketing initiatives
- Processing quotations and estimates for tools and hardware and accurately inputting onto the management system
- Ensure all telephone calls are answered professionally and courteously, and issues logged appropriately
- Updating databases and systems as required including keeping customer records up to date and attaching new documentation

**What are we looking for?**
- Previous administration and/or customer service experience in an office environment preferred but not essential
- Good level of accuracy and data entry skills
- Excellent communication skills, both written and verbal
- Strong PC skills and experience using Microsoft Office programs
- Professional telephone manner
- Ideally, you will have experience of the tool industry and home improvement market, but most importantly you must enjoy communicating and building relationships with customers on a daily basis.

**What can we offer you?**
- A competitive annual salary
- Monday to Friday 8:30am-5:30pm
- 25 days holiday plus bank holidays
- Company Pension Scheme with employer contribution starting at 4.5%, increasing with service
- Life Assurance (6x salary for pension scheme members)
- Access to free & confidential 24/7 Employee assistance programme and GP Consultations
- Free access to health and wellbeing app
- Free on-site car parking
- Access to tools and hardware at a discounted rate

Customer Service Clerk - Newcastle Upon Tyne

Work Location: In person

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person


  • Clerk of Works

    5 months ago


    Newcastle upon Tyne, United Kingdom ATS Recruitment Limited Full time

    **Clerk of Works** **Contract (outside of IR35)** **Newcastle** **Our client** An award-winning and leading national quality site inspection consultancy with the aim to improve the quality of construction in the UK. Having over 30 years they have worked with a diverse client portfolio located across all of the UK, to ensure their construction projects...

  • Inventory Clerk

    6 months ago


    Newcastle upon Tyne, United Kingdom Cencora Full time

    - What you will be doing - **Job Description**: Job Title: Sin Bin Clerk Department: Inventory Location: Newcastle SC Reports To: Inventory Manager Salary £25,471.80 39 hours per week 7am-3pm Job Purpose: To assist the Inventory Manager in the effective and accurate maintenance of the Service Centre Inventory System. To assist in the audit of all...

  • Purchase Ledger Clerk

    2 months ago


    Newcastle upon Tyne, United Kingdom CV-Library Full time

    Page Personnel are working with a well established Service business based in Newcastle, due to growth within the team our client are now looking to hire a Purchase Ledger Clerk on a permanent basis. This is an excellent opportunity for a candidate to start their career in Finance or looking for a move into Accounts Payable. Client Details Page Personnel...

  • Purchase Ledger Clerk

    5 months ago


    Newcastle upon Tyne, United Kingdom Vertu Motors Full time

    **Vertu Motors Honda Newcastle** We have a fantastic opportunity for a Purchase Ledger Clerk to come and join our team at Vertu Motors Honda Newcastle. We are offering a basic salary of £22,000 depending upon experience plus company benefits! As our Purchase Ledger Clerk you will support the Accounts function in all aspects of dealership accounts. We are...


  • Newcastle upon Tyne, United Kingdom LSL Property Services Full time

    Job Locations: UK-Newcastle upon Tyne Job Profile: LSL are one of the largest providers of services to mortgage intermediaries and franchised estate agencies and provide valuation services to many of the UK’s largest mortgage lenders. We have an exciting opportunity for a Billing and Payments Clerk to join our Franchised Estate Agency Finance team and...


  • Newcastle upon Tyne, United Kingdom Reeds Rains Full time

    Job Profile: LSL are one of the largest providers of services to mortgage intermediaries and franchised estate agencies and provide valuation services to many of the UK’s largest mortgage lenders. We have an exciting opportunity for a Billing and Payments Clerk to join our Franchised Estate Agency Finance team and play a crucial role in supporting the...

  • Purchase Ledger Clerk

    6 months ago


    Newcastle upon Tyne, United Kingdom Vertu Motors Full time

    **Vertu Motors Honda Newcastle** We have a fantastic opportunity for a Purchase Ledger Clerk to come and join our team at Vertu Motors Honda Newcastle. We can offer flexibility on location and can work out of Vertu Honda Sunderland, Vertu Honda Newcastle or Vertu Honda Stockton. We are offering a basic salary of £22,300 depending upon experience plus...


  • Newcastle upon Tyne, United Kingdom LSL Property Services Full time

    An exciting new opportunity has arisen within LSL’s Estate Agency Division finance team for a **Credit Control and Collections Clerk **to join our busy and energetic team. Supporting our **Your Move & Reeds Rains **estate agency brands this is an excellent opportunity for an experienced credit controller, collections agent or someone with contact centre...

  • Purchase Ledger Clerk

    6 months ago


    Newcastle upon Tyne, United Kingdom Vertu Motors Full time

    **Vertu Honda Newcastle** We have a fantastic opportunity for a Purchase Ledger Clerk to come and join us at our brilliant Vertu Honda Newcastle dealership! For this role, you will be reporting into the Purchase Ledger Team Supervisor. The role involves working as part of a team which provides full Purchase Ledger support to the 23 dealerships within the...

  • Payroll Clerk

    5 months ago


    Newcastle upon Tyne, United Kingdom Nudge Education Full time

    Nudge Education was set up as a vital service to support the needs of young people who have found themselves chronically disengaged from education. In our network, we have over 300 dedicated professionals who are proud to wear our name badge and get stuck in to helping ease this crisis in a young person’s life. We also support large numbers of Local...


  • Newcastle upon Tyne, United Kingdom Parklane Plowden Chambers Full time

    Plowden Facilities is the administration, facilities and management organisation for Parklane Plowden Chambers, a leading Barristers' Chambers in Leeds and Newcastle, offering the services of Barristers to clients throughout the UK in commercial and personal legal cases. We are looking to recruit a highly organised, disciplined, and confident Trainee...

  • Purchase Ledger Clerk

    6 months ago


    Newcastle upon Tyne, United Kingdom Peacocks Medical Group Full time

    Peacocks Medical Group are a multi-award-winning family group providing outstanding care in the national delivery of both clinical services and medical equipment throughout the UK. At our Newcastle upon Tyne facility, we have a dedicated team of Orthotic Technicians who manufacture a wide range of Orthotic products for our NHS and private clients. We...

  • Accounts Clerk

    1 week ago


    Newcastle upon Tyne, United Kingdom Curo Services Full time

    Job Description Accounts Clerk - Credit Control & Cash Allocation - 8 Months FTC - (RL7613) Job Title - Accounts Clerk - Credit Control & Cash Allocation - 8 Months FTC Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £26-£28.5K Per Annum Benefits - Excellent Benefits Reference - RL7613 The Client - Curo are Partnering with a Global...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom JJ Food Service Full time

    At JJ Foodservice, we understand the importance of work-life balance. That's why our drivers have regular local delivery areas with no overtime, evenings, or weekends.This role will be the face of our business, interacting with customers daily to provide exceptional service. As a HGV Class 2 driver, you will deliver high-quality products to our valued...


  • Newcastle upon Tyne, United Kingdom JJ Food Service Full time

    Customer Service Delivery Driver (7.5) Are you looking for a driver job with a great work-life balance? Do you have a friendly nature and enjoy meeting new people? Then this could be the job for you. At JJ Foodservice, we know life doesn’t revolve around work. That’s why our drivers have regular local delivery areas with no rotas, evenings, or...

  • Admin & Accounts Clerk

    5 months ago


    Newcastle upon Tyne, United Kingdom Linear Recruitment Full time

    Our client is a Principle Contractor in Construction that are looking for an Admin & Accounts Clerk to join the team in the Northeast. Our Client is a principle Contractor for Newbuilds, refurbishments, Fit-out projects and Civil Engineering. Responsibilities of the role: - Manage pre-qualification checks/information held on sub-contractors. - Provide and...

  • Clerk Receptionist

    5 days ago


    Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

    Job summary An excellent opportunity has arisen for a Clerk Receptionist to join our admin team in the Dental Hospital. Interview Date Wednesday 04 December 2024 15 Hours/Week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy. Main...

  • Finance Assistant

    4 weeks ago


    Burton upon Trent, Staffordshire, United Kingdom Quality Service Recruitment Full time

    We are seeking an experienced finance professional to join our team at Quality Service Recruitment. As a Purchase Ledger Clerk, you will be responsible for assisting with accounts for our clients prestigious engineering company in Burton on Trent. Your daily tasks will include sales ledger work, account management, payroll, financial administration, and...

  • Protocol Legal Clerk

    5 months ago


    Newcastle upon Tyne, United Kingdom Winn Group Full time

    Are you ready to be part of a **WINNing** team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are recruiting for a Protocol Legal Clerk to become part of the successful First Response Team. You should possess the skills, personality, and character to enhance delivery of our service to...

  • Accounts Payable Clerk

    6 months ago


    Kingston upon Hull, United Kingdom Walters People Full time

    Walters People have partnered with a leading care provider in Hull in their recruitment of an Accounts Payable Clerk on an initial six month contract. The role is Monday - Friday 09:00 - 17:00 (flexibility around times or potential part time but must work a Friday) Salary: £22,000 - £24,000 Walters People have partnered with a leading care provider in...