Complaints Officer

A fantastic opportunity to work for one of Brook Street's Public Sector clients as a **Complaints Officer** has become available. This is a **full-time, temporary role** until the end of **June 2023**, and you will be required to work in the **Waterloo** office 1 day per week. You will be joining a dynamic team of 17 individuals to provide an effective...

**Complaints Officer** **Westminster - Hybrid** **Key Responsibilities** Working within the housing customer services directorate overseeing complaints and member enquires this role will support the Complaints Team Manager to develop a strong customer relations centre and take a leading role for creating stronger communication delivery with our residents,...

**Complaints Officer** **Hackney** **Temporary Contract** This post is responsible for a caseload of investigations of complaints at stage 2 of the Council's Complaints Process made against the Housing Service which includes communication with complaints, information gathering from services, challenging performance, use of investigation skills and report...

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in **Barnet **who are looking to appoint a **Complaints Officer **for the 3 months ongoing, at the rate of £25.17 per hour umbrella Job responsibilities Key accountabilities/duties/responsibilities: Advise, promote and...

MMP Consultancy are currently working alongside a leading housing organisation, to recruit a Complaints Officer on a Temporary basis. **Responsibilities**: - Identifying those complaints that require notification to loss adjusters due to the potential risk to the business (i.e., reputation or litigation) and providing subsequent updates on a regular...

MMP Consultancy are currently working alongside a leading housing organisation, to recruit a Complaints Officer on a Temporary basis. **Responsibilities**: - Identifying those complaints that require notification to loss adjusters due to the potential risk to the business (i.e., reputation or litigation) and providing subsequent updates on a regular...

**Senior Complaints Officer** **Westminster -Hyrbrid **I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding...

**About The Role**: Due to an internal move, Foxtons is looking for a skilled complaints officer to join our Compliance team! This is a hands-on role requiring an organised, focused and assertive individual with excellent analytical and written communication skills. **KEY RESPONSIBILITIES AND SKILLSETS**: - Assigning incoming complaints to the relevant...

In an important role within the Department, the Complaints & PALS Officer will have specialist knowledge of the NHS Complaints Regulations and assist the Head of Complaints and PALS to develop Trust policies and procedures and will be responsible for ensuring that all complaints are handled in an appropriate and timely manner and that complaints result in...

Complaints Officer needed in Hackney The rate is £21.31ph PAYE This is a temporary role The reference number is: RQ1253172 The successful candidate will formally respond to all stage 1 assigned casework / follow-ups, Members Enquiries, MP enquiries, Mayor & Cabinet Enquiries and Freedom of information requests within the standard KPI turnaround time and...

Complaints Officer (Hybrid) needed in Westminster, £17.42ph PAYE – Reference: RQ1241633 As a Complaints Officer, you’ll report to a Complaints Team Manager, based in one the offices for a minimum of three days per week. Your role within the complaints team will involve handling various administrative tasks related to complaints. This includes...

Senior Complaints Officer Based in Westminster Office based/Hybrid. 3 days in 2 days remote potentially. £24.53per hour PAYE We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and sending...

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS,...

Contract Type: - Permanent- Location: - London- Industry: - Property Services- Salary: - Negotiable- Start Date: - ASAP- Duration: - Permanent- REF: - AH2510_1678268918- Contact Name: - Abbie Hamilton- Job Published: - about 1 hour ago- Permanent role - Full time in office, 8-5 - Previous complaints experience required - £26-30K per annum, depending on...

One of our local authority clients are currently recruiting for a Senior Complaints Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The Senior Complaints Officer will be a key player in managing and responding to complex housing complaints, ensuring...

Job Title: Senior Complaints Officer Location: Westminster Salary / Pay Rate: £29 P/H (Umbrella) Job Type: Temporary The Role We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and...

Senior Complaints Officer Westminster I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries,...

Job Title: Senior Complaints Officer Job Type: Temporary We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. The Senior Complaints Officer will be a key player in managing and responding to complex housing complaints, ensuring effective resolution, and maintaining high service...

Administrative Officer - Complaints Westminster I am recruiting for a local authority who is looking for a administrative Officer to work in the Complaints Team, you'll report to the Complaints Team Manager, based in the Council's offices, for a minimum of three days per week. Your role within the Complaints Team will involve handling various...

An exciting opportunity has arisen to join the Council’s Complaints Service as a Senior Complaints Officer.  This role is required to ensure the compliance of the Councils’ statutory obligations under children’s, adults and public health complaints legislation as well as investigating complex corporate complaints and writing detailed responses to...