Customer Support Advisor
2 weeks ago
Customer Support Advisor, Full-time, Office based, Temporary, £25000 per annum
**Your new company**
Hays Business Support are recruiting for a private sector organisation who are looking for an experienced Customer Support Advisor to start in January on a 12 months Temporary basis. This role is based in Cannock, Shropshire.
**Your new role**
Your duties will include:
- Providing customer service support and advise on technology products and services.
- Answering customer enquiries including pricing, installs, system familiarisation, subscriptions and renewals.
- Directly manages renewals and upgrades to higher subscription levels.
This role is full-time, office based and will cover a Monday-Saturday working rota.
Some other desirable skills include:
- Excellent planning and organisational skills
- Good communication and presentation skill
- Independent problem-solving and analytical skills
- Good computer literacy
- Knowledge of the technologies associated with mobile and fixed plant equipment
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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