Customer Contact Administrator

1 month ago


Cannock, United Kingdom First Choice Group Full time

**Key Duties**:
A Customer ContactAdministrator is a key role in delivering a high standard of customer service by understanding customers’ needs. Ability to work on your own initiative and as part of a team is essential. This role requires an individual who thrives in a busy working office environment, have exellent IT skills with the ability to use multi systems. Thoroughness and attention to detail are essential with a skill to remain positive and enthusiastic in support of the First Choice mission statement and our Core Values.

**Key Duties**:
Ø Manage and process customer orders and enquiries via the systems

Ø Identifying customers and transferring them to the relevant teams

Ø Contact manufacturers to check part number, stock availability & prices

Ø Respond to customers in a timely manner

Ø Liaise with other departments

Ø Processing customer payments whilst acknowledging confidential legalities

Ø Ensure workplace health & safety requirements are met

Ø General admin duties

**Key Skills**:
Ø Educated to A level/GCSE or equivalent

Ø Excellent written and verbal communication skills

Ø IT Literate

Ø High level of accuracy and attention to detail

Ø Ability to work under pressure in a busy working environment

Ø Ability to multitask and prioritise workload

Ø Effective team player and the ability to work on own initiative

Ø Effective communication with other departments

Ø Be professional & have a positive attitude

Ø Flexibility in line with the needs of the business

**Job Types**: Full-time, Permanent

**Salary**: £18,497.70 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Administration: 1 year (required)

Licence/Certification:

- Driving Licence (required)


  • Customs Administrator

    1 month ago


    Cannock, United Kingdom TLP Recruitment Full time

    Customs Administrator / Trainee Customs Declarant Salary c£24,000 (depending on experience) Full time/Permanent Monday-Friday Cannock TLP are delighted to be supporting our client, an innovative, international customs solutions provider. The Customs Administrator / Trainee Customs Declarant will work as part of a professional, friendly team, to process...


  • Cannock, United Kingdom 212 Recruitment Full time

    We are pleased to be recruiting for an experienced Customer Service Administrator to join our clients team on a permanent basis located in Cannock.As part of the Customer Service Team, the role will involve: * Managing & responding to incoming calls, emails and online chat queries * Managing order portals ensuring all information is kept up to date *...


  • Cannock, United Kingdom 212 Recruitment Full time

    We are pleased to be recruiting for an experienced Customer Service Administrator to join our clients team on a permanent basis located in Cannock. As part of the Customer Service Team, the role will involve: * Managing & responding to incoming calls, emails and online chat queries * Managing order portals ensuring all information is kept up to date *...


  • Cannock, United Kingdom 212 Recruitment Full time

    We are pleased to be recruiting for an experienced Customer Service Administrator to join our clients team on a permanent basis located in Cannock.As part of the Customer Service Team, the role will involve: * Managing & responding to incoming calls, emails and online chat queries * Managing order portals ensuring all information is kept up to date *...


  • Cannock, United Kingdom Pertemps Network Group Full time

    **Job Description**: Are you an experienced customer service administrator passionate about providing customers with a seamless and efficient service? If so, we have an opportunity for a customer service coordinator to join a production company in Cannock on a permanent basis. The company offer hybrid working. **Duties**: You will be the main point of...


  • Cannock, Staffordshire, United Kingdom Pertemps Full time

    We are looking for a friendly customer service administrator to join an expanding company in Cannock, on a full time and permanent basis.Based in a team you will play a pivotal role in helping the company to provide their customers with an excellent service.So if you enjoy a variety of customer service and administration tasks we what to hear from you. This...


  • Cannock, Staffordshire, United Kingdom REAch2 Academy Trust Full time

    Norton Canes Primary Academy has an exciting opportunity for an individual to join the school and REAch2 Academy Trust as an Office Administrator. The office administrator support the office coordinator to ensure the daily administration and smooth running of the school office. The office is the hub of the school where a wide range of demands need to be met...


  • Cannock, United Kingdom Aggreko, LLC Full time

    We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. We’re looking for Customer Service Representative. Why Aggreko? Here are some of the perks and rewards.- A...


  • Cannock, United Kingdom HAYS Full time

    Administrator, Customer Service Your new companyYou will be working in higher education, based in Birmingham, within a busy faculty. You will work with them on a temporary to permanent basis with the ability to start as soon as possible.Your new roleYou will act as a first point of contact for the faculty and manage all their engagement through a number of...


  • Cannock, United Kingdom C & M Global Ltd Full time

    **About us** C & M Global Ltd is a small business in Cannock. We are professional, innovative and fun. We are seeking our first office Admin, who can pick up a range of responsibilities. You must be flexible to varied work and be able to work on your own along side the warehouse and director's. If your looking for a varied job with different tasks each...


  • Cannock, United Kingdom Ultimate Selection Recruitment Full time

    **Job description**: We are now looking for a full time Office Administrator to join our fast-paced dynamic Retail team in Hednesford, Staffordshire. The position is a one-year contract to cover staff maternity leave, with the possibility of full-time employment after the one year has passed. You will work alongside multiple departments to manage artwork...


  • Cannock, United Kingdom People Solutions Group Limited Full time

    CUSTOMER SERVICE ADVISOR MONDAY - FRIDAY: 38.5 HOURS PER WEEK £25,500 PER ANNUM People Solutions are recruiting a Customer Service Advisor to join our prestigious, multi site client based in Norton Canes! Benefits Company-wide training programmeGenerous contributory pension schemeLife insurance at three times salary25 days holiday, plus bank holidays Day...


  • Cannock, United Kingdom The Royal Wolverhampton NHS Trust Full time

    An exciting opportunity has arisen for a full-time Support Administrator. We are looking for an enthusiastic and meticulous individual who is excellent at multi-tasking and working under pressure to join our Rheumatology service at Cannock Chase Hospital. Excellent organisational skills are essential. You will be working closely with the team, providing...


  • Cannock, United Kingdom Autosmart International Full time

    At Autosmart, we deliver exceptional customer service, and we're proud to deliver it differently. It's not about call time SLAs, it's about the quality of service that we provide to our valued customers. We take the time to build genuine, long-term customer relationships, becoming trusted partners, and this is reflected in our continued success. If you are a...

  • Administrator

    1 month ago


    Cannock, United Kingdom Stroma Full time

    **Administrator (Cannock)**: **Our Role**: We are looking for an experienced Administrator to join our Cannock office. You will need to provide a comprehensive, professional and efficient administrative function to support our surveyors in the delivery of the full range of Building Control services. **You will need**: - Excellent working knowledge of...


  • Cannock, United Kingdom Autosmart International Full time

    Autosmart is a growing, market leading, UK manufacturer, operating across the globe including France, Sweden, the Netherlands and many more. Our highly motivated, independent Franchisees provide exceptional customer service by taking Autosmart s first-class vehicle cleaning products to a diverse range of trade customers. Our success lies in the commitment of...


  • Cannock, United Kingdom United Plant Services Full time

    **Information** - **Job Ref**: EB725918CanSA - **Location**: Cannock, Staffordshire, United Kingdom - **Postcode**: WS11 8XW - **Type of contract**: Permanent - **Salary**: £23747.00 to £23747.00 Per Annum - **Posted Date**: Monday, February 6, 2023 - **Closing Date**: Monday, March 20, 2023 **Service Administrator** The Opportunity: Service...

  • Administrator

    4 weeks ago


    Cannock, Staffordshire, United Kingdom i-Jobs Full time

    An opportunity for an Administrator has arisen with the local authorities on a 5 Month contractPay Rate: 11.44 Per Hour (PAYE) plus Holiday pay.Location: ST16 2LPWorking Hours: 36 hours per week, Monday to Friday, 09:00 AM - 5:00 PMTypical involvement will include:Undertake telephone and reception duties Provide general support to the team including input of...


  • Cannock, United Kingdom Briggs Equipment Full time

    The Opportunity: Customer Service Advisor Contract: Permanent Location: Cannock The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don’t feel like you meet all of the role criteria outlined below please don’t let that discourage you from applying. **The Impact you will...


  • Cannock, Staffordshire, United Kingdom G2 Legal Limited Full time

    A great opportunity has arisen for a property administrator to join a reputable law firm within its Stafford Office. This role does require at least 6 months experience of working as an administrator within a residential conveyancing department. The firm:Our client is a reputable firm with over 14 offices throughout the West Midlands and beyond. It invests...