Students' Services Hub Manager

3 weeks ago


Eastleigh, United Kingdom Barton Peveril Sixth Form College Full time

Barton Peveril is thriving Sixth Form College and we have an exciting opportunity for a Students’ Services Hub Manager to lead our Student Services and Reception team.

You will have excellent attention to detail, planning and organisational skills and the ability to meet deadlines. You will be able to communicate with all levels of staff, students, and parents, and give outstanding customer service. You will have experienceof leading and developing a team.

? To continually review, evaluate and develop administrative policies, procedures and systems as part of the quality assurance and service standard provided to staff and students, including contributing to the College’s self-assessment review and planning.

? To work collaboratively with and delegate to the Students’ Services Hub team in order to manage the day to day running of Students’ Services. This includes the careful delegation of the workload of staff to ensure the efficient and effective delivery ofthe full range of their responsibilities.

? To develop and train the Students’ Services Hub team in terms of skills and procedures.

? Carry out performance management, appraisals and monitor the staff development needs of the team.

? To ensure the Reception function is maintained at all times when the College is open and that it provides effective communication and excellent customer service to all users.

? To lead on and work collaboratively with other Support Managers to ensure key events are successful. This includes events such as, such as parents’ evenings, open evenings, careers and HE events and taster days.

? To implement and oversee the UCAS process.

? To implement and oversee the Student Finance Fund, in collaboration with the Finance Manager and the Student Services Team. This includes handling petty cash.

? To implement and oversee the administrative support for the College’s enrichment offer

? To liase with the managers of Careers and Marketing to provide administrative support, where appropriate

? To be a budget holder.

? To represent the Students’ Services Hub Team on relevant College committees, management groups and other meetings.

? To work with the relevant appointed staff within the College to ensure that the teams comply with all relevant legislation including Data Protection, Health and Safety, Equality and Diversity, and Child protection and Safeguarding.



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