Service Coordinator

1 month ago


Eastleigh, United Kingdom Tate Full time

**Service Coordinator - Chandlers Ford - £26,000 - Office based 5 days a week - Full time hours**

We are looking for an experienced Service Coordinator for established and fast growing business based in Chandlers Ford. You must be used to working in a fast paced environment where you have to think on your feet and continuously manage your time effectively.

You will be the link between clients and engineers, and you must have the ability to keep calm and provide an exceptional service.

The staff in this organisation are truly valued, and often rewarded with team days out and vouchers, and they all work together collaboratively to ensure a happy and fun environment.

**Service Coordinator duties include**:

- Co-ordinating a team of external engineers to cover breakdowns and managing clients expectations
- Making outbound calls to arrange service visits and to ensure that the customer is happy with work carried out
- Building a rapport with customers by engaging with them in a friendly and professional manner
- Prioritise and schedule breakdowns, ensuring you address customer needs with a goal of complete satisfaction while maintaining accurate company records.
- Review and action all site visit reports by communicating with the attending engineer and customer.
- Ensure all site visit reports are actioned and invoiced promptly.
- Escalate issues to manager as and when required

**Key skills**
- Previous experience in a similar role or customer service type role.
- Strong communication skills, including active listening and clear articulation.
- Ability to multitask, manage time, whilst staying calm under pressure
- Ability to solve problems and alleviate conflicts or escalate where required.
- Flexible approach to working within a fast-paced service environment.

Tate is acting as an Employment Business in relation to this vacancy.



  • Eastleigh, United Kingdom Hampshire Fire and Rescue Service Full time

    **Job Details**: **Salary Range**: £33,945 - £35,745 per annum **Work Location**: Hampshire and Isle of Wight Fire and Rescue Service HQ, Eastleigh (Hybrid Working) **Hours per week**: 37 **Contract Type**: Temporary (12 months) **Closing Date**: 12 February 2024 **Interview Date**: 22 - 23 February 2024 Are you passionate about promoting and...

  • Coordinator

    5 days ago


    Eastleigh, United Kingdom Wild Recruitment Full time

    We are recruiting for a **Operations Coordinator** for leading UK wide business in the manufacturing sector, located in Chandlers Ford / Eastleigh. You will be working within a busy Operations department, where you will be an **Operations Coordinator,** working alongside others in the team acrcoss to locations in Chandlers Ford / Eastleigh. The role of...


  • Eastleigh, United Kingdom Wild Recruitment Full time

    **SC/OpsCoordinatorxx_1692198441**: Salary Package: £22000 - £26000 per annum Location: Eastleigh, England Consultant: Sian Cox Posted: 16/08/2023 Description: We are recruiting for a **Operations Coordinator** for leading UK wide business in the manufacturing sector, based in Chandlers Ford / Eastleigh. You will be working within a busy Operations...

  • Project Coordinator

    7 days ago


    Eastleigh, United Kingdom IBP Recruitment Full time

    IBP are currently recruiting for a Project Coordinator based in Eastleigh. You will be responsible for supporting the leadership team and supervisors, you’ll be ensuring accurate and smooth collation of dependencies to evidence the work we have completed to enable our Commercial team to process applications for billing with the Customer.Key to the...

  • Project Coordinator

    1 week ago


    Eastleigh, United Kingdom IBP Recruitment LTD Full time

    IBP are currently recruiting for a Project Coordinator based in Eastleigh. You will be responsible for supporting the leadership team and supervisors, you’ll be ensuring accurate and smooth collation of dependencies to evidence the work we have completed to enable our Commercial team to process applications for billing with the Customer. Key to the...


  • Eastleigh, United Kingdom Hendy Group Full time

    **Salary** Salary in line with national minimum wage. **Contractual hours** 40 **Basis** Full Time **Region** Hampshire **Job category/type** Contact Centre **Date posted** 17/05/2024 **Job reference** HG012127V0 **Bookings Coordinator** We are looking for a bookings coordinator to join our team based at **Hendy Eastleigh**. **The...

  • HR Coordinator

    3 weeks ago


    Eastleigh, United Kingdom South Hampshire College’s Group Full time

    South Hampshire College Group are recruiting for a collaborative, inclusive and aspirational:HR Coordinator x2Competitive salary ranging from £24,756 to £26,140 per annum with Local Government Pension Scheme. 37 hours per week, 52 weeks per year. Campus:Eastleigh College x1Southampton City College x1Benefits to Support Work Life Balance: 30 days...

  • Training Coordinator

    17 hours ago


    Eastleigh, United Kingdom Liberty HR Recruitment Full time

    **Are you looking for a Learning and Development role within a fast-growing organisation?!** **Liberty HR Recruitment** is delighted to be partnering with our client to find a **Training Coordinator**, on a **12-month FTC **to cover a period of Maternity Leave. This role is based in Southampton and is offered with hybrid working. Reporting into the L&D...


  • Eastleigh, United Kingdom Page Personnel Finance Full time

    My client who is based in Eastleigh is looking for a Human Resources Coordinator to join them on a permanent basis. **Client Details** **Description** As the Human Resources Coordinator you will be responsible for: - Delivery of a proactive, effective, and efficient day to day HR service - Data management/reporting - Recruitment, selection and...


  • Eastleigh, United Kingdom Lotus Professionals Full time

    A great opportunity for a highly organised individual to join a busy team as a Logistics CoordinatorRole responsibilities include;* Manage transport requirements effectively and in line with targets* Manage transport bookings through 3rd party logistics (3PL) partners to meet on time client delivery requirements* Provide high levels of customer service to...

  • People Hub Coordinator

    16 hours ago


    Eastleigh, United Kingdom B&Q Full time

    **About the role** **People Hub Coordinator** **Fixed Term Contract until June 2023** **£24,000 - £26,000 + Pension + BUPA + ShareSave + 6.6 weeks holiday + hybrid working** **Southampton, Store Support Office/ Hybrid Working** We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our...


  • Eastleigh, United Kingdom Draper Tools Full time

    National Accounts Coordinator Welcome Bonus! We are keen to attract new talent who can make a difference in our workplace. This means that all candidates who are offered a role and go on to start in a permanent role with us will receive a bonus of £750 gross (pro rata if part-time) in their first month's pay. Our Company Draper Tools is a family...

  • Logistics Coordinator

    1 month ago


    Eastleigh, United Kingdom Astor Defence Full time

    **Full Job Description** Astor Defence has been supplying ammunition packaging solutions since 1942. We supply the British Army, NATO, and the US Department of Defence. Our knowledge of the quality procedures within the defence industry means our customers can rest assured that any item we supply will already have past our strict quality procedures and be...


  • Eastleigh, United Kingdom Draper Tools Full time

    National Accounts Coordinator Welcome Bonus!We are keen to attract new talent who can make a difference in our workplace. This means that all candidates who are offered a role and go on to start in a permanent role with us will receive a bonus of £750 gross (pro rata if part-time) in their first month's pay.Our CompanyDraper Tools is a family business with...

  • Bookings Coordinator

    4 weeks ago


    Eastleigh, United Kingdom Hendy Group Full time

    **Bookings Coordinator** We are looking for a Call Centre Advisor to join our team based at Hendy Renault in Eastleigh (Leigh Road). **The Opportunity**: Working alongside an experience service department, this stimulating role will require you to manage all customer enquiries and bookings confidently and courteously over the phone and online, quickly...


  • Eastleigh, United Kingdom Draper Tools Full time

    National Accounts Coordinator Welcome Bonus!We are keen to attract new talent who can make a difference in our workplace. This means that all candidates who are offered a role and go on to start in a permanent role with us will receive a bonus of 750 gross (pro rata if part-time) in their first month's pay.Our CompanyDraper Tools is a family business...


  • Eastleigh, United Kingdom Sychem Ltd Full time

    **Position**: Resource Coordinator **Location**: Chandlers Ford **Salary**: £24,000 - £25,000 DOE We are recruiting for a Scheduling / Resource Co-ordinator to join our team. You will be based in our Chandlers Ford office and will provide a high-quality service to our clients. **About you** **What you will be doing** - Build a rapport with customers...

  • Bim Coordinator

    17 hours ago


    Eastleigh, United Kingdom Kier Group Full time

    We’re looking for a BIM Co-ordinator to join our team based in the South of England. Within this role, you can enjoy a competitive annual holiday entitlement with opportunities to buy/sell leave, a fantastic, matched pension scheme, a huge range of deals and discounts at many of your favourite brands and even more. **Contract**: Permanent, full time,...


  • Eastleigh, United Kingdom Hampshire Fire and Rescue Service Full time

    **Job Details**: **Salary Range**: £22,777 - £24,054 per annum **Work Location**: Hampshire and Isle of Wight Fire and Rescue Service HQ, Eastleigh (Hybrid Working) **Hours per week**: 37 **Contract Type**: Temporary (12 months) **Closing Date**: 16 April 2023 **Interview Date**: w/c 24 April 2023 Hampshire and Isle of Wight Fire and Rescue Service...

  • Operations Coordinator

    17 hours ago


    Eastleigh, United Kingdom VES Andover Ltd Full time

    **Purpose of role** To carry out all aspects of Resource Planning, material control, logistics and order scheduling to meet customer delivery and installation requirements, working accurately and efficiently paying attention to detail utilizing Business resources in line with capacity plans to generate lean schedules to maximize revenue and...