Customer Service Advisor
3 months ago
Renace are a leading Orthopaedic Footwear Manufacturer and supplier of Orthotic Products, based in Dronfield, Derbyshire. We are looking to recruit a Customer Services Advisor to join our busy team, dealing with all aspects of Customer Service.
This is not your usual “sitting in the office” customer services role, as you will be the linchpin between our customer and our factory; processing and chasing orders, dealing with queries, debt chasing and generally keeping things moving so that our customers get their footwear and other custom made items on time.
Previous experience of footwear manufacturing would be an advantage but not essential as full training will be given. You need to have an excellent telephone manner and be computer literate as we have a number of IT systems that you will need to learn.
Most importantly, we are looking for someone energetic and motivated, who wants to get their teeth into a role, and learn all aspects of this growing business, with a “hands-on/can-do” attitude. This is an excellent opportunity to join a family business at an exciting stage in our development, and the chance to really make a role your own.
Hours of work are Monday to Thursday 7.30am -4.30pm, Friday 7.30am-1.30pm.
**Salary**: From £11.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Dronfield: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
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