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Senior Adaptations Officer

4 months ago

Wakefield, United Kingdom Wakefield and District Housing Limited Full time

Location_ Wakefield district - Hybrid working
- Salary_ £16,391 - £18,167
- Hours_ 18.5
- Closing Date_ 03 March 2023
- Notes_ Pay Award Pending

WDH has more than 32,000 properties that are either owned, repaired or improved throughout the Yorkshire region. We employ more than 1400 employees, with an estimated turnover of over £150m.

We have an exciting opportunity for someone to join our Adaptations team as a Senior Adaptations Officer. The team support our customers to live independently in their own home for as long as possible.

The Senior Adaptations Officer will ensure the effective delivery of Adaptation design solutions for WDH and its clients ensuring compliance with statutory requirements and industry best practices.

**What you’ll be doing**:
In this role, you will provide feasibility reports for both internal and external referrals and technical support to colleagues. You will conduct home visits to provide technical advice on reasonable adaptations for our properties and ensure compliance with regulations and legislation. Post visits will also be conducted to ensure satisfactory completion of works.

You will stay up to date with new innovations in product design and building regulations to improve customer satisfaction. Additionally, you will plan and carry out customer satisfaction surveys, monitor contractor performance, and assist in procurement. You will maintain awareness of technical developments, provide technical/professional input for training and development reviews, and assist the manager with budget monitoring.

**What we’re looking for**:
To join our Adaptations team, we’re looking for someone with:

- effective communication skills with employees, managers, tenants, and stakeholders;
- relevant and significant housing experience; and
- excellent time management and organisational skills.

For more details on what we’re looking for in this role, head to the related documents section and download the Job Description.

For more information or an informal chat about the position please contact Adele Whitaker, Adaptations & Wellbeing Manager on 07976861471.

**Please note**: interviews scheduled for 13 March 2023.

**WDH is accredited by Investors in People, which means we recognise that our employees are our most valuable asset. As an employer WDH can offer you a great set of benefits which includes**:

- 25 days holiday (rising to 30 over 5 years service) + statutory bank holidays;
- a very attractive pension scheme (15.7% employer contribution);
- happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
- a wide range of personal development opportunities;
- a fantastic health and wellbeing package;
- 1 day to take part in our Volunteering Scheme; and
- "cycle to work" scheme and discounted shopping platform

**Please note: we do not accept CVs.