Till and Customer Service General Assistant
1 week ago
**Till and Customer Service General Assistant**
Harlow Garden Centre
Part-time, permanent position available will include working weekends
We are seeking a friendly and highly motivated individual with an energetic personality to join our team as a Till and Customer Service General Assistant at our Garden Centre in Harlow, Essex.
The position is a hands-on role where you will be responsible for the smooth and efficient process of customer purchases and maintaining high levels of customer service. Previous retail experience would be useful but not essential.
As a Till and Customer Service General Assistant, you will be responsible for
- Processing customer purchases through our tills efficiently and accurately
- Engaging openly with our customers with an energetic and can-do attitude
- Being able to provide exemplary and friendly till and customer service
- Being able to think ahead and anticipate customer needs by providing all the necessary materials at the till
- Being able to proactively respond to a situation ensuring a consistently high customer experience across all tills
- Pro-active communication between the Till and Customer Service department and other retail departments
- Helping our customers with any queries they have and promoting the Diamond Club membership
- Organising customer deliveries
- Assisting customers with advice and carry to car
- Collecting customer trollies and maintaining the centre with adequate baskets and trollies throughout the day
- General shop floor maintenance and housekeeping
- Stock replenishment and merchandising
- Any other duties required by the Till and Customer Service Manager and GCOM
You should be able to work on your own initiative, under pressure at a fast pace, in a team or individually and have a flexible approach.
**Job Types**: Part-time, Permanent
**Salary**: £5.50-£9.50 per hour
Schedule:
- Day shift
Work Location: One location
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