Immediate Start- Customer Service

2 weeks ago


Harlow, United Kingdom Newman Office Personnel Full time

Our long term client in Harlow are looking for an Administrator to join their team. An immediate start would be amazing

Duties
- Being the first point of contact for both clients and customers
- To regularly liaise colleagues and update on incoming work loads
- Provide excellent administrative support to the team
- To adopt a professional telephone manner at all times
- Keeping the inhouse database updated with all communications with customers/clients
- Raise invoices
- Providing the highest level of customer service at all times.

**Key Skills / Knowledge**
- A previous Customer Service role held in a Call / Contact centre environment preferred.
- Excellent communication skills (verbal and written)
- Ability to negotiate and influence effectively.
- Excellent IT skills including Outlook, Word, Excel (reporting) and database management.
- Be numerate, accurate and confident when working with large amounts of data.
- Ability to keep clam and prioritise.

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Harlow: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: NP4305



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