Customer Service Assistant
3 months ago
A growing and forward thinking wholesale company, supplying Landscape Professionals across the UK with quality trade products. We are looking for a dedicated individual to join our exciting and ambitious team.
**Job description**
**As a part of our Customer Service team you will work with our established Sales and Service team producing quotes & orders for our ever growing trade only customer base whilst attracting new leads from within the industry as well as identifying improvements to the overall customer experience.**
Key Tasks & Responsibilities:
- After sales support
- Identify new leads
- Customer development
- Database maintenance (SAP B1)
- Liaise with suppliers
- Develop an understanding of products
Key Attributes:
- Customer focused
- Good verbal and written communication
- Proficient in Microsoft Office
- Confident working alone and within a team
- Willing to learn (full training given)
- Can-do attitude
- Ability to multitask
**Salary**: £25,000.00-£25,500.00 per year
**Benefits**:
- Additional leave
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Malmesbury (required)
Ability to Relocate:
- Malmesbury: Relocate before starting work (required)
Work Location: In person
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