Discharge Support Facilitator

4 months ago

Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

Are you compassionate and have a keen desire to assist people? We have a unique opportunity to join our outstanding trust as a Discharge Support Facilitator.

As the Discharge Support Facilitator, you will be joining an experienced and compassionate workforce. You will be working in the ward environment alongside the supportive wider hospital team to ensure that effective admission and discharge processes are undertaken with the oversight of clinical support. You will highlight and escalate any barriers to a patients discharge from hospital to the senior team and help to organise and co-ordinate discharge planning meetings.

Effective communication is key as well as being proactive with day-to-day admin tasks for the smooth and timely manner of a discharge of a patient with consideration of their representatives. We offer in house training including those that would like to advance their skills. It is essential that you are a driver due to visiting Dorset HealthCare sites both East and West of Dorset, however specific site cover is negotiable.

The Discharge Support Facilitator role is a 12 month fixed term post or secondment, Monday to Friday 09:00 - 17:00. However, could be flexible with start time, finish time and part time hours would be considered (minimum of 30 hours).

The individual will need to ensure careful discharge planning is considered from point of admission and all relevant and necessary processes are carried out that will facilitate discharge. All appropriate literature will need to be disseminated and understood by the person / carer or identified point of contact. Role will entail recording those patients who are Clinically Ready for Discharge considering the eligibility criteria and recording on inpatient clinical records.

To provide a single point of communication with Patients/Carers/Identified person to Service Partners/LA ensuring that the discharge processes are patient centred and consider the needs and wishes of the patient and those involved within their care.

To utilise IT/information within the Trust and partner agencies to facilitate improved patient flow enabling a better patient journey.

To ensure that discharge processes are followed and provide guidance when there is lack of clarity around discharge planning.

Recommend a friend or family member and earn cash

Do you have a friend or family member you would recommend to join us? Or do you know someone who wants to return to practice in the NHS? If the person you refer is appointed by the Trust and completes their probationary period you will receive £500 reward payment for the introduction Please contact the recruitment team if you require further info

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

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