Current jobs related to Head of Onboarding - London - ARENKO GROUP

  • Head of Onboarding

    3 months ago

    London, United Kingdom CMC Markets Full time

    Role & Responsibilities - The Head of Onboarding will lead and transform the KYC/Onboarding team from a predominantly administrative function sitting in Sales/Client services, to a best in class control function sitting in Business Operations. - Work closely with Group Compliance to formalise a traditional 1st line/2nd line of defence model for KYC and...

  • Head of Onboarding

    3 months ago

    London, United Kingdom PIC Full time

    Pension Insurance Corporation is recruiting for a Head of Onboarding to join its Customer Operations function in a newly created appointment. As Head of Onboarding, you will be responsible for leading the bulk purchase annuity onboarding team, which will include coordinating the team as it provides analysis, planning and implementation support for PIC’s...

  • Head of Onboarding

    3 months ago

    London, United Kingdom Sumsub Full time

    **Sumsub** is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business. Sumsub has over 2,000 clients across...

  • Head of Regulatory Onboarding

    1 month ago

    London, Greater London, United Kingdom Broadridge Trading & Connectivity Solutions Full time

    Head of Onboarding Non-disclosed London, United Kingdom Hybrid Job Permanent Competitive The role entails overseeing a worldwide team with a physical presence in key financial hubs. The primary objective is to deliver Regulatory Onboarding solutions tailored for Financial Institutional clients, ensuring a balance between commercial objectives and...

  • Head of Onboarding

    2 months ago

    London, United Kingdom eFinancialCareers Full time

        Key Responsibilities   Onboarding Provision of Regulatory Onboarding solution, focused on business-as usual, pre-trade elements, across: KYC Dodd Frank EMIR FATCAIAEOI   Life-cycle management including Periodic KYC Review, Delivery of associated regulatory remediation topics, Managing all necessary portfolio and Relationship...

  • Head of Onboarding

    2 months ago

    London, UK, United Kingdom eFinancialCareers Full time

    Key Responsibilities Onboarding Provision of Regulatory Onboarding solution, focused on business-as usual, pre-trade elements, across: KYC Dodd Frank EMIR FATCAIAEOI Life-cycle management including Periodic KYC Review, Delivery of associated regulatory remediation topics, Managing all necessary portfolio and Relationship Management controls,...

  • Head of Onboarding

    2 months ago

    London, United Kingdom eFinancialCareers Full time

        Key Responsibilities   Onboarding Provision of Regulatory Onboarding solution, focused on business-as usual, pre-trade elements, across: KYC Dodd Frank EMIR FATCAIAEOI   Life-cycle management including Periodic KYC Review, Delivery of associated regulatory remediation topics, Managing all necessary portfolio and Relationship Management...

  • Head of Onboarding Change Management

    3 months ago

    London, United Kingdom Barclays Full time

    **Head of Onboarding Change Management** **London** As a Barclays Head of Onboarding Change Management you’ll be involve with driving Transformation and shaping Change practices across WCOB services as we strive to achieve “best in class” performance for change delivery within WCOB on behalf of our Corporate and Investment Banking clients. You will be...

  • Onboarding Coordinator

    4 months ago

    London, United Kingdom Bridge of Hope Full time

    e are currently working with an award-winning Charity based in Central London to recruit for a Onboarding Coordinator The successful post holder will aid in delivering a professional, efficient, and timely Onboarding service for the Charity This is an excellent opportunity for someone who is looking for an opportunity to use their recruitment experience to...

  • Kyc Onboarding

    3 months ago

    London, United Kingdom Market Talent Ltd Full time

    **Description** Our client is looking for an experienced KYC Onboarding Supervisor to join a small team and ensure all efforts are aligned and focused on delivering quality screening of client documentation resulting on complete and timely onboarding of corporate clients. This is a fantastic growth role for a KYC Analyst who is looking for a new...

  • Global Head of Client Onboarding

    3 months ago

    London, United Kingdom LegalAndGeneral Full time

    **Company Description** Legal & General Investment Management is the global asset management business of Legal & General Group. Our purpose is to create a better future through responsible investing. We strive to achieve this through a strong sense of partnership with our clients, working together to achieve positive long-term outcomes. We draw on...

  • Onboarding Lead

    3 months ago

    London, United Kingdom TrueLayer Full time

    **Who we are**: At TrueLayer, we're building a global open banking platform that's changing how money moves and so much more. We make payments and refunds instant, account data accessible and verification seamless — all so innovators in every industry can build better financial experiences for their users. To date, we've raised $270 million from...

  • Head of Client Onboarding

    4 months ago

    London, United Kingdom BNY Mellon Full time

    Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...

  • Onboarding Executive

    4 months ago

    London, United Kingdom Log my Care Full time

    Onboarding Executive London (Hybrid) £27,000 - £33,000 About us Log my Care is one of the fastest-growing Care Software start-ups in the UK, having quadrupled our customer base since 2020. We recently received £3.25m in Series A funding to fuel our growth over the coming years. Our mission is to digitise the social care sector (care homes and home...

  • Client Onboarding Analyst

    2 months ago

    London, United Kingdom Goodman Masson Full time

    Description: We are looking for Client Onboarding Analysts to join GMASS and work with an Investment Banking client in Central London. This will initially start as a 6-month FTC with the expectation for extension. The Client Onboarding Analyst will be responsible for Client Onboarding/End to End onboarding process. Including ensuring all activities...

  • Client Onboarding Analyst

    3 months ago

    London, United Kingdom Goodman Masson Full time

    Description: We are looking for Client Onboarding Analysts to join GMASS and work with an Investment Banking client in Central London. This will initially start as a 6-month FTC with the expectation for extension. The Client Onboarding Analyst will be responsible for Client Onboarding/End to End onboarding process. Including ensuring all activities conducted...

  • Client Onboarding Analyst

    2 months ago

    London, UK, United Kingdom Goodman Masson Full time

    Description: We are looking for Client Onboarding Analysts to join GMASS and work with an Investment Banking client in Central London. This will initially start as a 6-month FTC with the expectation for extension. The Client Onboarding Analyst will be responsible for Client Onboarding/End to End onboarding process. Including ensuring all activities conducted...

  • Onboarding Process Manager

    2 weeks ago

    London, United Kingdom Goodman Masson Full time

    About the Role: We are seeking a highly skilled Client Onboarding Analyst to join our team at Goodman Masson and work with a prominent Investment Banking client in Central London. This is a 6-month Fixed-Term Contract with the possibility of extension. The Client Onboarding Analyst will be responsible for overseeing the entire onboarding process, ensuring...

  • Onboarding Process Manager

    2 weeks ago

    London, United Kingdom Goodman Masson Full time

    About the Role: We are seeking a highly skilled Client Onboarding Analyst to join our team at Goodman Masson and work with a prominent Investment Banking client in Central London. This is a 6-month Fixed-Term Contract with the possibility of extension. The Client Onboarding Analyst will be responsible for overseeing the entire onboarding process, ensuring...

  • Client Onboarding Specialist

    2 days ago

    London, Greater London, United Kingdom Oval Recruit Ltd. Full time £42,000 - £45,000

    Client Onboarding SpecialistReporting to the Head of Client Services, this role is a key position within the Client Services function, with a focus on KYC and AML Account Onboarding. Key responsibilities include:Performing client onboarding and AML checks for new clientsReviewing application documents, ensuring AML documents are correct and certified up to...

Head of Onboarding

5 months ago

London, United Kingdom ARENKO GROUP Full time

The Role: Head of Onboarding & Implementation

Reporting to: Director of Projects

Location: London & Hybrid

As the Head of Onboarding & Implementation, you will ideally be a seasoned leader in a Customer Onboarding function and will own the customer onboarding & implementation process from contract signature to the go-live date. You’ll be responsible for scaling the Onboarding & Implementation operation whilst collaborating with the account management, project services and technology teams throughout Arenko to shape the future of this critical phase of operational delivery and provide alignment to the business strategy and values.

The scope of the role spans people, process, technology, and supply chain. You’ll need to provide quality on time delivery to provide a best-in-class service experience for our clients. The role requires excellent strategic, portfolio management, business process and logistics skills to effectively grow our customer install base

The Role:

- You must ensure our onboarding and implementation business process is highly efficient in a rapidly changing and competitive landscape.
- You will be focused on delivery, budgetary control, and stakeholder engagement.
- You will be commercially focused on delivering bottom-line improvements whilst building best in class delivery
- You will lead and grow the team through regular communication, goal setting, coaching, and career development planning
- You will improve productivity through continuous improvement by highlighting deficiencies and recommending changes to tools, processes, reporting, and employee engagement.
- You will identify risks, facilitate the resolutions, and ensure that risks are promptly communicated to the management and all relevant parties
- You will define and manage all operational metrics for the team from high-level KPIs to individual Onboarding scorecards that align with company goals You will Provide guidance and direction to the onboarding team on day-to-day basis.
- You will provide guidance and direction to the onboarding team on day-to-day basis.

About You:
Key Skills
- You’ll need to be credible, with the gravitas to engage effectively with vendors, on a peer-to-peer basis and at board level.
- You’ll demonstrate a level of professionalism, resilience, and flexibility
- Excellent communication skills across a range of channels and audiences - must be able to discuss complex issues in a plain and concise manner.
- You will have the ability to clearly articulate technical and non-technical solutions to a variety of audiences
- Self-Management - A structured and self-disciplined approach to work; effective time management and planning skills.
- Interpersonal / Relationship Skills - strong interpersonal skills with the ability to listen, question and interpret stakeholder requirements and build on-going relationships.
- Team Player - contributing to all aspects of work carried out by the company and collaborating as required to achieve company objectives.
- You will be resourceful with a demonstrated ability to anticipate change and being able to adjust positively to situations that involve changing scope/approaches, shifting priorities.
- You will have contract management experience and be commercially minded

Qualifications & Experience
- Portfolio Management / CIPS certification or similar
- 5 years+ experience in customer-centric service operations, onboarding or logistics roles
- Solid understanding of value drivers in recurring revenue business models
- Strong track record of vendor engagement and delivery success.
- Experience scaling teams and processes in a growing company and a fast-paced environment.
- Knowledge of management tools with the ability to pull KPIs, create reports, and provide analysis.
- Expertise in the creation of policies, procedures, and procurement packages
- Salesforce/inspire planner experience is a plus

About Arenko

As we move to the high-renewables and low carbon era, electricity storage is transforming the way the energy industry operates. The energy industry is fast becoming a digital and multidisciplinary sector that provides a fundamental service for modern society, but these needs must be delivered in a socially responsible way. Arenko are using new technology to add flexibility to the grid and secure supply in this fast-changing industry, offering a huge variety of opportunities for the future.

Arenko was founded in 2014 and we are growing rapidly in an emerging sector. Arenko is a fun, inclusive and fast-paced environment and our team are self-motivated, enthusiastic and take a collaborative approach to help the business develop and grow.

We offer a range of benefits including:

- 25 days holiday (+ bank holidays), carry over flex and festive office closure
- Flexible working
- Enhanced parental leave offerings
- Company pension scheme
- Annual learning and development budget
- Bike to Work Scheme
- Octopus EV Scheme
- A commitment to your wellbeing, with ac